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Unit 301: Principles of business administration Flashcards | StudBud
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Unit 301: Principles of business administration
Unit 301: Principles of business administration
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StudBud Administration
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Level 3 Business Apprentices
Flashcards
57 cards
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Practice quiz
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Questions
57
Answers
1
3.1 GDPR What DOES NOT constitutes personal data?
Telephone Number
Bank Details
Work Address
Photo
2
2.3 This budget
remains unaltered
regardless of changes in factors such as sales volume or revenue
Master budget
Static budget
Operational budget
Financial budget
3
1.3 The financial market has an impact on organisations as it ..... (
select the INCORRECT answer
)
dictates interest rates,
impacts on Currency rates - rates of exchange
dictates the rate of taxes
impacts on stocks and shares
4
1.3 Global market: what things mean in one country may not be seen in the same way in another
True
False
5
Principle 4 – project life cycle - STAGES
Initiation/Planning/implementation/Closing
Initiation/implementation/Planning/Closing
Closing/implementation/Planning/Initiation
Initiation/implementation/Closing/Planning
6
2.3 Three reasons why a bill or invoice must be submitted on time. Which statement is
inaccurate
To prevent issues with suppliers
To increase revenue•
To minimise delays in receiving the product or service
To prevent issues with staff
7
2.1 ODD ONE OUT
- The principles of
Managing Change
require that organisations should....
Involving and engaging staff
start and lead from the top
Involving staff once the changes are made
Ensuring change is implemented
8
3.2 DPIA is ....
Data Protection Individual Assessment
Data Policy individual Assessment
Data Protection Impact Assessment
Data Protection Information Act
9
5.1 Principle 2 – project constraints/barriers
Does not include
Lack of skilled staff on the project team
Limited resource availability
effective communication systems
Limited budget
10
1.4 External Factors /market forces may cause excess demand resulting in...
prices and quantity of supply to fall,
prices/quantity of supply to rise,
11
3.2 An effective DPIA will allow organisations to identify and fix problems at an early stage.. ( finish this sentance)
Prevent damage to organisations reputation
meet individuals’ expectations of privacy.
identify how to comply with GDPA obligations
reducing the associated costs and damage to reputation
12
2.3 Three situations in which a contract could come to an end. Which is the ODD ONE OUT
frustration/breach/convenience
frustration/agreement/convenience
agreement/frustration/breach
frustration/convenience/cost
13
5.1 How many ? Principles of Project Management
7 Principles
6 Principles
5 Principles
8 Principles
14
3.2 In your role you should always promote compliance with GDPR - identify the
incorrect answer
Be proactive when considering data protection
Lead by example
Ensure staff are aware of policies, procedures
Be re-active when considering data protection
15
1.1 Reasons why an organisation should have a clear purpose. Which statement is
incorrect
To ensure staff know the requirements and expectations
To meet aims and objectives•
To ensure consistent service•
depends on what the organisation does and who it is serving
16
4.1 Effective stakeholder management does
NOT
involve
Acknowledge that they think they are your best friend
Recognise interdependence
Acknowledge and monitor
Acknowledge potential conflicts
17
2.3 Contracts :This term spells out what each party stands to gain from the contract.
Legal Purpose
Parties
Consideration
Terms and Conditions
18
2.3 Billing/invoicing delays can result in:•...........Identify the
INCORRECT
Answer
A variance between funds received and actual totals
The limiting or ceasing of services•
Suppliers sending goods on time
Inaccurate finance reports
19
5.4 The success of a project also depends on strong leadership, ensuring clear communication throughout
TRUE
FALSE
20
4.1 Stakeholders can be internal and external - Which of these is NOT a stakeholder
shareholders
Public Sector ie Schools/Hospitals
Suppliers and Creditors
Owners/employees/customers
21
Three benefits of communicating organisational values to all staff.
(identify ODD one OUT)
Staff feel listened to
Client/customer satisfaction is likely to increase.•
Expectations are made clear.
Objectives are more likely to be met.
22
3.1 GDPR does not specifically state how long data can be kept for.
it should not be kept for ‘longer than is necessary’.FALSE
it should not be kept for ‘longer than is necessary’. TRUE
23
3.1 GDPR :including potential consequences of non-compliance.
(odd one out)
Identity Theft
Loss of trust in organisation
Salary Increase
allowing unauthorised access
24
2.3 Identify which has the
Advantage of ....
Relationships with cust/suppliers Doesn't rely on instant payment
CASH
BACS
Online Payments/PayPAl/Credit Card
Accounts Payments
25
1.3 a favourable labour market affects an oganisation by....
staff will be stay as there is a shortage of jobs
staff will be tempted to move to other organisations,
staff will be given training
having lots of skilled staff available to recruit
26
1.1 Which statement is
INCORRECT
Explain the term ‘organisational values’.
Core principles that guide how organisations do business.•
This is the value placed on your business ie if sold
They sum up what your business stands
They sum up what makes your business special.
27
1.2 Objectives should be specific statements that define measurable outcomes.
Principle 1 - Objectives : FALSE
Principle 1 - Objectives : TRUE
28
2.3 Which of these is NOT included on an invoice.
The name of the person who took the order
VAT amount if applicable
The date of the invoice
A unique identification number
29
3.1 Which of these is NOT A personal data breach
loss, alteration,
unauthorised disclosure of, or access to,
destruction,
incorrect filing of personal data
30
2.3 Administration departments: Billing and Invoicing process for products or services.
Billing money you owe/Invoicing money owed to you
Billing your customers, Invoicing your suppliers
31
1.4 1. Market Forces are 2. Labour Forces are
1. Economic Factors 2. Staff and Training
1. Recruitment and staffing 2 Economic Factors
1. Economic Factors 2. Recruitment and Staffing
1. Recruitment and Training 2 Economic Factors
32
2.3 Identify which one of these has limitations
Delays in payment/Tracking is challenging/Can result in non-payment
CASH
Accounts Payment
BACS
Online Payments - Paypal/Credit cards
33
2.3 Identify three things a contract must include to ensure it is legally binding.
(60 seconds take your time)
/acceptance/intention to create a legal relationship/terms
intention to create a legal relationship/consideration/cost
consideration/acceptance/more than 2 parties
intention to create a legal relationship/consideration/offer
34
2.3 Once a purchase requisition has been agreed internally - then request a purchase order/ number
TRUE
FALSE
35
1.5 Government makes legislation changes ie to health and safety laws, can have an impact on an organisations
True
False
36
2.4 (GDPR)
General Data Protection Rules
General Data Protection Regulation
Guaranteed Deepan Pizza
Guaranteed Data Protection
37
5.3: The resources used in project management include:
/facilities/equipment/finance/ technology
people/ facilities/equipment/finance/ technology/property
facilities/equipment/finance/ technology
technology/property
38
1.6 Why does an organisation use PESTLE.. a number of correct answers but select the best answer ?
To track political, technology and legal issues
To track the business environment & assist with decisions
To track the environment assist with environmental decisions
To track the business environment
39
3.3 ODD ONE OUT
DSE/HSE/PPE - Identify the
incorrect
JARGAN
Health and Social Executive
Personal Protective Equipment
Display Screen Equipment
Health and Safety Executive
40
1.4 The supply chain is the .............
Process of supplying goods to customers
flow of goods/services from a customer to business
flow of goods/services from raw materials to the customer.
Chains of command in a business that supplies customers
41
1.3 Global market affects the wider economy through: - Select the
INCORRECT ANSWER
cultural differences such as language, values
through PESTLE
Imports and exports are affected by rates of exchange
Trade restrictions: taxes, tariffs and duties. Quotas
42
4.1 Stakeholders who have the most influence on your work should be treated as the most important. (Remember MATRIX)
Prioritising stakeholders: TRUE
Prioritising stakeholders:FALSE
43
Staff members benefit from organisations with clear aims & objectives. Identify the
ODD
comment
Staff feel unclear about the business aims
Staff feel motivated as they know the business objectives
Expectations are clear so staff are likely to meet them.•
Their job role and duties are clearly defined.•
44
2.3
Terms used in business contracts
: A legal agreements entered into when signing a contract is ........
Parties
Consideration
Legal purpose
Terms and Conditions
45
2.3 Purchase requisition:
using a special document to request permission to buy products/services
FALSE
True
46
2.3 Explain the function and process of a ‘tender’ in business (New Project)
invites bids to be submitted by a finite deadline
invites bids to be submitted by an infinite deadline
47
2.3 Contract management
does not include ...
Dealing with any issues following completion
Price
Modifying any discrepancies•
Ensuring terms and conditions are met
48
1.3 The wider economy: Inflation affects business by putting pressure on them .....
through the increase of prices in order to lower cost,
through the increase of prices in order to cover cost,
49
2.3 Exeter University invite business to "Tender" for a painting contract
Identify any unfair process
Ensure all parties have all information
Open the tender process to only businesses you work with
Open the tender process to everyone
Not demonstrate any conflict of interest
50
2.1 Change can also be forced on an organisation due to .....
select
INCORRECT
answer
necessary production changes,
legislative requirements.
equipment updates
new government - ie Political Party
51
2.3 Which statement does
NOT
Explain the purpose of a budget.
A budget is used to control spending
A budget helps share the money between departments
A budget is used to monitor tax spending
A budget helps to plan and monitor how money is required.
52
4.2: Stakeholder management is important Which is the
ODD ONE OUT
Managing your bank accout, for example, is vital to ensure funds
Managing staff, for example, is vital to ensure efficiency,
Managing suppliers to ensure costs are controlled and supply continues
53
3.3 COSHH - Control of substances hazardous to health
True
False
54
3.4 Health and safety does not only relate to the use of machinery but also relates to stress, fatigue and eye strain.
TRUE
FALSE
55
2.3 Explain the difference between contract administration and
contract management is ....
work done on contracts during the planning stage.
work done after the contract has been agreed.
56
Project scope creep is an
unplanned and unwanted scenario during the project execution phase
.
False
True
57
3.3 Reporting of Infectious Diseases & Dangerous Occurrences Regulations - RIDDOR
TRUE
False