Chapters 10-16

Which of the following requires a cross-reference in an alphabetic storage system?​

Vaccinations may be recommended or required before traveling to certain countries.​

Which storage method requires that each record be read completely to determine the filing segment?​

A subject filing system can be a direct or indirect access system.​

During a performance appraisal:​

A meeting in which a number of people can participate via telephone is called a(n):

When indexing foreign government names, the English translation is used for indexing.

An advantage of a remote conference is that it provides less chance for effective brainstorming on issues.​

You should write one good letter of application and use it for all companies to which you apply.

The accuracy and efficiency of tracking physical records can be improved using bar codes

A group of employees from different departments who are working on a particular product is called a(n):

The authoritative leadership style is effective when a team needs new vision.

Beginning a meeting late is acceptable if several people are late in arriving.​

If a job ad does not give the name of a person, you should address your cover letter as “To Whom It May Concern”

For alphabetic indexing, a title before a name (Dr., Miss, or Mr.) is the first indexing unit.​

​Images found on the Internet are not subject to copyright laws.

Entering metadata is not important for records stored as image files.​

Registered Mail service provides insurance for mailed items.

What is the second phase of the records life cycle?​

A meeting with an ill-defined purpose can result in wasted time and frustration for meeting participants.​

Federal income tax is a mandatory payroll deduction under federal law.

A payroll service is a company that handles payments to employees, taxes, and related functions for other businesses.

What motivates people at work?​

One disadvantage of face-to-face meetings is that travel to and from the meeting can be costly.​

A meeting notification should include the purpose of the meeting along with the location, date, and time.​

When meeting with people of different cultures, you should avoid gesturing with your hands.

An executive meeting with five people who report to him or her is an example of a(n):

Responsibilities of the executive who calls a meeting include:

To cope with the security procedures at airports, business travelers should:

A document that gives an applicant’s work experience in order with the most recent experience listed first is a(n):​

Which of the following are storage options for backing up electronic records you create?​

When planning the time for a meeting:​

If a leader wants the team to take ownership of the goals, using the democratic style is beneficial.​

Most applications of microform storage are for records that are accessed frequently

Records are continuously transferred from the active to the inactive files when using the:​

When taking notes for minutes during a meeting, you should record the meeting discussions verbatim.​

For chronological filing, physical records are arranged by reverse date order within a file folder.​

For alphabetic indexing, all punctuation is considered when indexing personal and business names

employees should not make their online calendars accessible to members of their work group or to their supervisors

Which storage method requires that each record be read completely to determine the filing segment?​

A document that lists amounts spent for travel and other business-related items for a specified time period is a(n):

Electronic record files can be named and stored using an alphabetic, subject, geographic, or numeric arrangement.​

In which of the following areas may records have value to a business?​

​A document that lists the topics to be discussed at a meeting is called a(n)

Typical office employees, especially managers, spend very little time in meetings.​

Electronic records created by an online order system are an example of:​

Documents that have no continuing value to the organization are still considered records and should be kept.

​A leadership style commonly used in teams is:

Which of the following items is used to separate the file drawer into sections?​

With technology use growing, traditional face-to-face meetings are very uncommon.

All electronic information that you create or receive should be treated as a record.​

The profit or loss amount from the income statement is also shown on the organization’s cash flow statement.​

The meeting leader is responsible for seeing that everyone participates and that no one dominates the discussion.​

A webcast = type of broadcast that is similar to a television broadcast, except it takes place over the World Wide Web.​

​Most businesses can continue to operate indefinitely even if they do not make a profit.

​Meetings with staff who are in several locations outside the country are called:

Which storage method requires that each record be read completely to determine the filing segment?​

Some conferences ask speakers to post presentations, handouts, or other materials to a website prior to the conference.​

A document that shows items requested and an approval to purchase the items is a(n):

A financial document that shows the assets, liabilities, and owner’s equity of an organization on a given date is a(n):

A document granted by a government that permits a traveler to enter and travel within that particular country is a(n):

You can use the Internet in your job search to:

A document that shows the income, expenses, and profit or loss of an organization for a given period of time is a(n):

Differences in time zones need not be considered when planning a meeting time for participants from different cities

Profits of the business that have not been paid to shareholders are called:

Owner’s equity is the financial claims to the assets of the organization by the owner after all debts have been paid.

When a leader changes her or his leadership style for different situations, that is called:​

When you review mail for the executive, you should:

To succeed on the job, make certain you have a clear understanding of your job duties and how you will be evaluated.​

For some flights, travelers may be charged a penalty for changing to another flight or cancelling a flight

Many hotels offer special corporate rates for business travelers.​

A sheet of film that contains a series of images arranged in a grid pattern is called:​