Chapter 8

The second stage of e-commerce development is

Most people today are not using the Internet to purchase products when they are online.

Nearly _____ of all purchases started by customers and are ended before the customer submits it

A banner is an online advertisement that appears vertically on the margins of a Web page.

The simplest form of interaction on the Internet is the use of e-mail.

After the United States, which country has the highest number of Internet users?

Which of the following is NOT an example of virtual marketing?

Most e-commerce businesses will not be able to rely exclusively on virtual marketing.

Only about 2.8 percent of all retail sales are made on the Internet.

A(n) ________ is an advertisement that opens in a new window when a web page is being viewed.

A product _____ center provides some or all of the activities required to fill customer orders.

Companies with integrated use of the Internet have to be click-only businesses.

Every business can complete all of its activities using the Internet.

About what percentage of the U.S. population has Internet access?