TBI Salon Business 103e.1 103e.3 103e.5 103e.6 103e.7 103e.8

The operating policies are decided by a parent company.

According to industry experts, the average loyal client visits a salon every ___ weeks.

Upselling is a way to increase an average ticket without raising prices.

Managing the front desk, taking phone calls, organizing retail and making appointments are a few of the duties of the:

Procedures used in salon to ensure products are accounted for from receipt to sales.

Neuromodulators block nerve impulses and temporarily paralyze muscles that cause wrinkles.

Average amount spent on services and products by one client during a visit is known as:

Managing day-to-day operations requires:

It is essential to seek the advice of __________ before purchasing an existing business.

People who make habitual use of another persons services are called:

Services regulated by the cosmetology board are considered:

As an employer is it important to:

Another term for a facelift is

To get your business noticed, use:

For advertising to be effective, your efforts must be:

Dermal fillers come in permanent and semi-permanent forms.

Work that would require medical supervision is known as:

Assets - Liabilities = ________

Before a salon owner can hire employees they need to apply for a:

Being paid a percentage of dollar income from client services and retail is known as a:

To be granted future loans, it is important to pay loans on time to avoid:

The best advertising comes from:

A corporation is managed by:

What should you have before going into business for yourself?

Which of the following statements is a solution to procrastination?

All of the following terms are examples of post-op complications except:

What is most important to build with clients?

Calling a client a few days later to see how they are doing after services or buying a new product is called a _______.

When there are 2 or more owners involved in a salon.

An endorsement to use a retail product or receive a treatment is a recommendation.

Your most effective advertising and promotion method is:

Consultative selling is based on selling products, services and:

Pricing in the salon should be based on market surveys, profiles of clients, market pricing and established ________.

The type of laser that is used for hair removal that can be operated by an esthetician is:

What determines the amount of capital needed to operate your business for two years?

To begin the process of salon planning, research: location, market need, cost of necessary improvements and _________.

If problems arise with co-workers, always take it to your manager immediately.

The exchange of services, product or expertise for money is known as:

A set dollar amount paid each month to the lessor.

A front desk/receptionist employee should possess:

Confirming appointments is most important because it:

Privacy guidelines required by federal law in United State medical facilities.

Features + Benefits = _____________

Identify one of the many important factors you should consider when choosing a location:

When organizing stock for retail group them by brand or __________.

It is okay to exaggerate a product's ability to perform specific benefits.

What motivates clients to buy?

The procedure to lift a dropping eyelid is:

As a salon owner, your insurance needs include:

Selling additional services to clients beyond what they originally scheduled for a visit is called: