ISA 235 Exam 1

Define: Improves business process efficiencies simplifying or eliminating unnecessary steps

Define: A world where interconnected, internet-enabled devices or "things" can collevt & share data without humans

Define: Static, routine, daily business processes such as stocking inventory or checking out customers

RPA stands for Robotic Process Automation.

Altering the contents of packets as they travel over the internet or altering data on computer disks after penetrating..

Define: includes ecommerce along with all activities related to internal and external business operations

In the BPM __ represent the current state of the operation that has been mapped, without specific improvements or change

Define: malicious attempts to access or damage a computer system

Define: the buying and selling of goods over the internet

4 characteristics of Web 2.0 include: content sharing through open sourcing, user-contributed content, collab in/out org

Computer virsuses are spontaneously created by natural mutations in computer code.

Define: Evaluates an organization's strengths, weaknesses, opportunities, & threats

Define: generates revenue each time a website visitor is converted to a customer

Define: The most successful problem-solving methods that have been developed by a specific organization or industry

Disruptive Technologies tend to open new markets & destroy old ones.

Define: Refers to the World Wide Web during its first few years of operation between 1991 and 2003

Define: generates revenue each time users click on a link that takes them directly to an online agent waiting for a call

Which of the following are forms of social engineering?

Define: next step in the evolution of the Internet and web applications

The forging of the return address on an email so that the message appears to come from someone other than the sender

Define: a form of malicious software that infects your computer & asks for money

KPIs are crucial steps companies perform to achieve their goals & objectives & implement their strategies.

Define: Skills, experience, & expertise coupled with information and intelligence that creates a person's intellectual

Define: The use of software with AI & machine learning capabilities to handle high-volume tasks that humans did

Define: The process of analyzing data to extract information not offered by the raw data alone

Define: Info collected from multiple sources such as suppliers & customers that analyze patterns & trends for decisions

Define: occurs when a business sells direct to the customer online and cuts out the intermediary

Define: A graphical notation that depicts the steps in a business process, shows end-to-end flow of business process

Involves prevention, detection, & response to cyberattacks that can have wide-ranging effects

Define: the process of collecting, analyzing, and reporting aggregate data about which pages a website visitor visits

Baltzan argues that people are the 1st line of defense in addressing security risks & technology is the 2nd.

One way to reduce buyer power is by levarging __ which can make customers reluctant to try another product or service.

Define: change their form as they propagate

Define: floods a website with so many requests for service that the site slows down or crashes

Define: The scientific process of trandsforming data into insight for making better decisions

Define: applies to any business that sells its products or services directly to consumers online

Sustaining technologies tend to provide us with better, faster, & cheaper products in established markets.

Define: applies to any consumer who sells a product or service to a business on the Internet

Google glass, a potential solution to the problems with electronic health records is an example of which technology?

The semantic web is a component of __.

CSFs are the crucial steps companies perform to achieve their goals & objectives & implement their strategies

Define: A collection of parts that link to achieve a common purpose

All of the following are epolicies except:

Define: Produces graphical displays of patterns & complex relationships in large amounts of data

Define the following: occurs when 1 business unit is unable to freely communicate with other business units

Tim Berners-Lee is the inventor of the

Define: simulates human thinking & behavior, such as the ability to reason & learn

Define: The analysis & redesign of workflow within & between enterprises

Define: produces an improved product customers are eager to buy, such as a faster car or larger hard drive

Which is not a business strategy?

Define: a massive network that connects computers all over the world and allows them to communicate with one another

Which type of decisions are made at the operational level of an organization?

The __ is a massive network that connects computers all over the world & allows them to communicate with each other.

What does MIS stand for?

Define: The science of fact-based decision making

Define: Standardized set of activities that accomplish a specific task

A broad term encompassing the protection of info from accidental or intentional misuse by persons inside or outside...

Authentication & authorization techniques include all of the following execpt:

Define: gathers an organization's computer network traffic patterns to identify unusual or suspicious operations

Define: mathematical formulas placed in software that performs an analysis on a data set

Define: content created & updated by many users for many users

Experts in tech who use their knowledge to break into computers & computer networks for profit or motivated by the...

Define: Data converted into a meaningful and useful context

Define: combines art along with science to determine how to make URLs more attractive to search engines

Define: refers to any software whose source code is made available free for any 3rd party to review and modify

Define: a component of Web 3.0 that describes things in a way that computers can understand

Define: contains instuctions written by a programmer specifying the actions to be performed by computer software

Define: any proprietary software licensed under exclusive legal right of the copyright holder

Define: generates revenue each time a user clicks on a link to a retailer's website

Define: A new way of doing things that initially does not meet the needs of existing customers

All of the following are artificial intelligence systems except:

Define: A type of artificial intelligence that enables computers to understand concepts in the environment & to learn

Define: A software written with malicious intent to cause annoyance or damage

Define: applies to businesses buying from and selling to each other over the Internet

Define: Refers to the level of detail in the model or the decision-making process

Define: The quantifiable metrics a company uses to evaluate progress toward critical success factors; more specific

Define: Measurements that evaluate results to determine whether a project is meeting its goals

Define: includes a variety of threats such as viruses, worms, and Trojan horses

Define: the crucial steps companies perform to achieve their goals & objectives & implement their strategies

Define: A graphic description of a process, showing the sequence of process tasks & is developed for a specific purpose

Define: exact pattern of a consumer's navigation through a site

Involves computerizing manual tasks making them more efficient & effective & dramatically lowering operational costs

Define: a way of monitoring the entire system by viewing multiple inputs being processed to produce outputs

Define: Occurs when 1 business unit is unable to freely communicate w other business units

Define: the next generation of internet use - moer mature, distinctive communications platform characterized by new qua.