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Salon Business Flashcards | StudBud
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Salon Business
Salon Business
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Questions
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Answers
1
Scheduling clients for their next appointment before they leave the salon is known as ___.
rebooking
upselling
referring
marketing
2
(see picture)
goals & objectives
vision statement
mission statement
organizational plan
3
When selecting an interview wardrobe, it is critical that the selection be ___.
uniform, regardless of position
in your favorite color(s)
appropriate for the position
trendy and from a label
4
What is the average time an employer will spend scanning a resume?
2 minutes
20 seconds
60 seconds
10 seconds
5
To prepare for questions that may be asked during an employment interview, it is important to ___.
reflect on the answers in advance
master the art of transparency
avoid difficult questions
be noncommittal
6
(see picture)
accept the fact that bc of her disability, she may never get a license
ask to be excused from written portion & only take applied portion
take exam just like everyone else & then retake it as necessary
provide documentation of her disability & ask for accommodation
7
(see picture)
vision statement
mission statement
goals & objectives
organizational plan
8
(see picture)
from years 20 onward
from years 2 to 5
from years 11 to 20
from years 5 to 10
9
What term refers to a plan to meet financial obligations?
chart
worksheet
budget
portfolio
10
(see picture)
national chain
franchise
small independent salon
independent salon chain
11
Comparing answers to some of your questions from salon interviews will help you choose ___.
a salon w/ a largest number of valued clients
a salon that offers immediate management positions
the salon that offers the best package of income & career development
your mode of transportation & housing arrangements
12
Janine's job coach advises her that it's important to have good test-taking strategies. This is best described as being?
test-wise
test-capable
employable
educated
13
What is one of the best ways for a business owner to protect personal assets?
investing capital
selling shares
incorporating
sharing responsibilities
14
Lana wants to inorove her selling skills. Which technique is good for her to remember?
Empty choice
Keep best interests of the client as your top priority
After client has agreed to buy, push a little more to ensure continued sale
Assume the client knows nothing & explain basics of why salon's are better
15
In the cosmetology industry or service industry, putting clients first is ___.
not profitable
required
risky
appropriate
16
What is the practice of recommending & selling additional services to clients?
referring
upselling
retailing
motivating
17
The drive to take the necessary action to achieve a goal is known as ___.
enthusiasm
ability
integrity
motivation
18
A salon that is owned & operated by an individual is referred to as a(n) ___.
chain salon
booth rental
partnership
individual ownership
19
What is a written plan that describes a business & forsees projections for the next 5 years?
business plan
demographic analysis
personal budget
employee report
20
If possible, a simple resume should have ___ page(s).
four or more
one
two
three
21
A stockholder of a corporation is required to pay unemployment insurance taxes on his/her ___.
profits
investments
salary
merchandise
22
Information that is contained on a resume should be relevant to ___.
the position you are seeking
prior duties & responsibilities
salary requirements
unrelated experiences
23
To be successful in sales, you need ambition, determination, & a ___.
client base
forceful personality
pleasing personality
introverted demeanor
24
A salon w/ a national name, consistent image, & business formula used in every location is called a(n) ___.
independent salon
value-priced salon
high-end salon
franchise salon
25
(see picture)
being a life-long learner
being true to her word
being punctual
putting others first
26
(see picture)
Are you younger than 18 years old?
Do you regularly go to church?
Do you have any children?
What is your native language?
27
What is one of the best ways to improve your performance?
experiment with your clients' hair
critique other coworkers
spend more time w/ each client
find a role model
28
A small salon that is owned by an individual or two or more partners is called a(n) ___.
independent salon
corporate chain
high-end salon
franchise salon
29
Supplies that are used & replaced in the daily business operation are indentified as ___.
expenses
inventory records
perpetual inventory
consumption supplies
30
Informing clients about a product, w/o stressing that they purchase it, is known as a(n) ___.
soft sell
hard sell
recommendation
tailored target
31
(see picture)
from years 11 to 20
from years 5 to 10
from years 2 to 5
from years 20 onward
32
Who among the following is exemplifying good salon teamwork?
Vanette, who is always early for her shift
Marnie, who spends time between clients reading up on latest styles
Rochelle, who pitches in to fold towels when she is not busy w/ clients
Tina, who can always be counted on to be truthful
33
Brigida is paid based on hourly rate as well as percentage of whatever products she sells. Her pay plan is known as ___.
salary plus commission
commission plus tips
commission
salary
34
(see picture)
modify job description 2 target desired qualifications for desired position
Empty choice
Skip employment history section bc she has no experience in relevant area
Empty choice
35
After your salon visit, it is customary to ___.
text a message to the manager
send a thank-you note
wait for a callback
call the receptionist
36
Azalee finds herself working at a salon that does not have job descriptions. What is the best approach for her to take?
Report the salon to the state, since job descriptions are mandatory
Ask manager to write one as soon as possible, to avoid legal problems
Don't let it bother her; job descriptions are not that important
Write a draft job description & share it w/ her manager
37
(see picture)
Define each of the following terms.
Compare & contrast different types of salons.
Which of the following is usually part of a practical exam?
What are the requirements for licensure?
38
What factor most affects how well you perform during the written licensing examinations & on tests in general?
your ability to guess well
your personal development
your mastery of course content
your handout materials
39
Which section of the business plan describes the administrative structure of the business?
organizational plan
vision statement
mission statement
goals & objectives
40
Income in addition to regular compensation that must be tracked & reported on tax returns is referred to as ___.
tips
cash flow
expenses
gifts
41
Someone who recognizes & resolves difficult situations constructively is a(n) ___.
organizer
employee trainer
educator
problem solver
42
What is the technique of establishing contacts that may eventually lead to employment opportunities?
advertising
networking
marketing
sampling
43
What is the most reliable method of compensation for a new salon professional?
commission
salary
tips
cash
44
During salon visits, to ensure that all key areas are observed, it is important to develop a ___.
catalog
summary
checklist
notebook
45
Which element is central to the salon business for both clients & coworkers?
punctuality
competitiveness
brand
trendiness
46
The important job of booking appointments & greeting clients is generally the responsibility of the ___.
manager
trainer
practitioner
receptionist
47
What federal agency requires that ingredients of cosmetic preparations be available to employees?
MSDS
FDA
FBI
OSHA
48
A student who is preparing for success should begin to prepare for a test by practicing good study habits & ___.
accepting a high anxiety level
going w/ the flow
planning for late night studying
focusing on time management
49
Which business structure saves money in taxes, provides greater business flexibility, & makes raising capital easier?
corporation
Sole proprietorship
partnership
conglomerate
50
Which promotion method is an example of social media?
Photo sharing sites such as Instagram
Distributing flyers at events such as bridal shows
Bulletin boards at community centers
Advertising supplements in local papers
