Pre- test 2

How do insurance companies use procedure codes?

The patient must pay a regular monthly premium for:

HIPAA compliance in the medical front office refers to?

A master list of equipment inventory includes all of the following except

If a patient calls to cancel his or her appointment

A good telephone technique is a

A fee profile is derived from:

Which group of patients should be escorted to the examination room and given instructions on what they are to do?

The appointment system of the office should take into account the needs of the:

A numeric filing system required the use of

Both paper and electronic medical records:

Which of the following types of scheduling allows for the most efficient use of staff, materials, and facilities?

An advantage of using the computer in the medical office is

A direction to consider additional codes is

Which is correct for an inside address

An illness that existed before an insurance policy is written is known as

A patient has not been seen in the office for 2 years. The patients record would be found in the

This procedure protects against the loss of data

Which of the following are evaluation and management (E&M) descriptors?

Which of the following must always be completed on the insurance claim form?

Which of the following requires an ICD-10-CM code

The second page of a two-page letter contains which of the following in the heading

The most formal of complimentary closings is

When a patient has managed care insurance, who is the gatekeeper to authorize consultations with specialists?

Which is not an indexing rule?

A Medicare claim for a deceased beneficiary may be paid directly to the physician if:

A credit balance on an account occurs when

Onarrivaltothemedicalofficetheestablished patientinformsthmedicalassistantofachangein insurancecoverageWhichofthefollowi

Under a manged care plan, the physcian agrees to

this type of call allows more than one person in more than one place to talk simultaneously

Whenthemedicalofficeworksonafixed appointmentscheduleandapatientarriveswithout anappointmentrequestingtoseethephysician,

The entry, editing, manipulation, and storage of text using the computer is:

Most diseases or conditions are arranged in the tabular section of the ICD-10 manual

Which information is not essential for the surgery scheduled when requesting a surgery date

The universal claim form developed by Health Care Financing Administration (HCFA) is:

The scheduling system based on scheduling similar appointments or procedures together is called?

A provider whoparticipatin Medicare performs a service for which she charges $250howmuch should theproviderchargeMedicar

Which of the folowing demographic information is included in a medical record?

If a patients account has been turned over to a collection agency and thepatientcallsaboutthe billthepatientshouldbetold

An error was made in charting the patients record. The method used to correct the error is to:

A new employee must complete which of the following

Which of the following circumstances would waive the need for a written release of medical records?

Which of the following is an addition to the ICD-10 compare to the ICD-9

The record of proceedings of a meeting is referred to as the

Which type of insurance organization uses the fee-for-services concept?

EHR is an acronym for?

All checks received as payment for charges should be endorsed:

Which is not part of basic information obtained at the patients first visit

Whichletterstylerequiresthecomplimentary closingandtypedsignaturebeplacedinlinewiththe leftmarginofthebodyoftheletter?

After a patient is seen in the medical office, when is the first bill sent to the patient?

SOAP is an acronym for

The bank statement is reconciled with?

The first thing the medical assistant should do when answering the telephone is

Open punctuation is characterized by

The notation c: Julia Jones, MD means:

When preparing the appointment matrix, the first action is to indicate

The term used to describe the bills the practice has to pay for rent, equipment rental and salaries is?

The smallest piece of information that The computer can process is

Which of the following is not included in a memorandum?

The two-letter abbreviation for Nebraska is:

During a routine physical examination, the provider decides to preform spirometer on the patient. How should thibecoded?

Dear Mrs. May is an example of

an encounter form/superbill provides which of the following

Which is not true of certified mail?

A tickler file is

When a shipment of supplies is received, the supplies should be checked against the

Whichofthefollowinginformationprovidedbythe patient on thepatientregistrationformis consideredtobedemographicinformation

The portion of the fee that a patient with insurance must pay at the time of treatment is called the?

A claim may be rejected by an insurance company because of the omission of

A trial balance is a comparison of:

The correct way to indicate an enclosure notation is

In an alphabetical file, which is filed first

Patients who are always late or who habitually cancel appointments should be scheduled:

Ideally, a telephone should be answered before the:

An electronic medical record software program can

Third party participation in an office indicates the relationship among the:

An important consideration when deciding how to position the computer monito

Which is an example of a third-party payer?

When it's 4:00pm in New York City, what time is it in Seattle, WA?

The index of files on a disk is the

The most common color-coding system color codes the:

All of the following would require a current procedural terminology (CPT) code except

The complimentary close of a letter is typed how many lines below the last line of the body?

When money is placed in an account, which of the following documents is prepared

A correctly addressed envelope includes

Which of the following methods can be used to enter a health history into an electronic record?

Which of the following is the purpose of records management

Apatientrefusestofollowmedicaladviceandthe physiciandecidestoterminatetherelationshipThe lettertothepatient should state

in the problem oriented medical record (POMR) system, the initial database includes:

The federal insurance program the provides for the medically indigent is

patient information that is released without the patients authorization might result in

Which of the following characteristics of a receptionist might make an impression on a patient?

Standard-size paper and envelope for business correspondence is

Which of the following pieces of correspondence is best sent by certified mail with a return receipt requested?

A major advantage of using a computer for word processing is

When making an appointment, which of the following is not needed

Which coding system is not associated with medical procedures

The file folder label for Jennie Holmes-Mathis should be

Which of the following is demographic information included in a medical record

Which of the following calls require immediate transfer to the physician?