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Operations Management: Apple and the iPhone Case study (JUN) Flashcards | StudBud
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Operations Management: Apple and the iPhone Case study (JUN)
Operations Management: Apple and the iPhone Case study (JUN)
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Source from Juli8641 @ https://create.quiz.it/details/02337a67-82cb-4a57-8f12-93f979867e9d
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Answers
1
What is the triple bottom line (3Ps) a business should commit to measure their social and environmental impact?
Profit, Present and Playground
Planning, People and Planet
Position, People and profit
Profit, People and Planet
2
Which option is correct?
Businesses should comply with regulations relate to the environment.
Allof the above
Government policy is a source of change for business.
Government policies affect operations management decisions.
3
Operations roles in Apple interdependent with marketing to gather input for future iPhone designs. True or false?
True
False
4
Which of the following statement is NOT correct?
The integration of the range of suppliers creates a network for global biz
The supply chain is affected by the nation is innovative
Supplychain refers to produce goods to meet the demand of the market
Globalisation is characterised by integration between national economies
5
Which of the following statement is correct?
Cost-basedcompetition is a factor which affects HRM
Deliveryof services is an essential role and goal of operations management
Innovationfocus on the development of customers growth.
Fixedand variable costs can be increased by cost leadership.
6
Which of the following statement is NOT correct?
Quality expectations differ between goods andservices.
Technology plays a very important role in operations
Fixedand variable costs can be reduced by cost leadership.
Cost-based competition is a factor which affects HRM
7
Which of the following is an example of technology influence in operations management?
Workers are being exposed to heavy metals that are causing cancers.
TheUS-China trade war has led to tariffs on Chinese imports.
Providesopportunities for Apple to develop innovative products
Anongoing legal battle over intellectual property breaches.
8
Which of the following is an example of environmental sustainability in operations management?
The US-China trade war has led to tariffs on Chinese imports.
An ongoing legal battle over intellectual property breach.
Provides opportunities for Apple to develop innovative products.
Workers are being exposed to heavy metals that are causing cancers.
9
Example of the transformed resources of iPhones
Audio chips
Workers
Boxes
Machines
10
“Resources that will be changed into finished products by operations processes. Transformed or transforming resources?
Transformed resources
Transforming resources
11
Quality control
issues prior to the launch of the iPhone 5 led to employees strikes, production delays. True or false?
False
True
12
What is the aim of the International Labour Organisation?
Secure the health and safety of workers and workplaces
Promote rights at work and encourage employment opportunities.
Full employment, price stability and economicgrowth
Maintain international peace and security
13
Which of the following statement is NOT correct?
Globalisation has affected operations function of large businesses
Globalisationonly helps business growth in general.
Globalisation affects organisational design and the supply chain.
Globalisation affects consumers who seek global brands
14
What do you need to be able to respond to the examination questions?
Knowledge of the HSC Business Studies syllabus
Allof the above
Provide a structured response
Techniqueswhich help you to remember concepts
15
The law affecting and shaping business operations in Australia.
AustralianConsumer Law
WorkHealth and Safety Act 1890 (Commonwealth)
Tort Law
RacialDiscrimination Act 1975 (Commonwealth)
16
Which of the following is an example of globalisation in operations influences?
A loss of quality control in China
A loss of interest in iPhone in European countries
Pressures from the major competitor Samsung
Inflation in developed countries
17
“Transformed by the operation to produce the goods that are its outputs.” Transformed or transforming resources?
Transformed resources
Transforming resources
18
Under ACL, the Australian Federal Court ordered Apple pay 9million for making misleading ads. True or false?
False
True
19
Legal compliance refers to businesses abiding by the word of the law to practice ethically. True or False?
True
False
20
Cost leadership refers the ability to produce at a higher cost than competitors. True or false?
False
True
21
Which of the following is NOT part of the operations and operations management?
Operations processes and operations strategies
Influences on operations management
Role of operations management
Supply chain
22
Which of the following practices Corporate Social Responsibility?
Environmentally friendly
Use of child labour
Low wages and unsafe working conditions
Environmental damage
23
Which of the following is an example of government police in operations management?
Workers are being exposed to heavy metals that are causing cancers.
TheUS-China trade war has led to tariffs on Chinese imports
Providesopportunities for Apple to develop innovative products
Anongoing legal battle over intellectual property breach
24
Example of the transforming resources of iPhones
Touch screen
Workers
Audio chips
Camera
25
Compliance costs are those associated with the cost of meeting the needs imposed by regulations. True or False?
False
True
26
Which of the following is an example of in legal regulation operations management?
Concerns in China regarding the environmental impact of consumer goods
Anongoing legal battle over intellectual property breach.
Technical problems experienced by iPhone X users with facial recognition
TheUS-China trade war has led to tariffs on Chinese imports.
27
How does Apple differentiate their products from others?
Operations management
Marketing strategies
Product, quality and add-ons
Price