When a team leader evaluates the performance of all team members as “average,” the possibility

for central tendency error in performance appraisal is high.

Which of the following is an accurate statement about an adhocracy?

The design facilitates information exchange and learning

Which question can an interviewer legally ask a job candidate during a job interview?

What skills do you have to do this job really well?

The professional bureaucracy (organic type) ______________.

has more horizontal specialization & coordination mechanism

What is one of the reasons employers are hiring more part-time or contingency workers?

you can hire them when you need them & let go when you don’t

Management by exception means _________.

focusing attention where the need for action is the greatest

External adaptation concerns __________.

the process of coping with outside forces

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MGT420 EXAM4 Review

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Topic 7 & Topic 8 Review for Exam 4

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Answers

1
When a team leader evaluates the performance of all team members as “average,” the possibility
for halo error in the performance appraisal is high.
for personal bias error in the performance appraisal is high
for central tendency error in performance appraisal is high.
for recency error in the performance appraisal is high.
2
Which of the following is an accurate statement about an adhocracy?
use of IT is always minimal
IT is quite common in older industries
The design facilitates information exchange and learning
there are many rules and policies
3
Which question can an interviewer legally ask a job candidate during a job interview?
What skills do you have to do this job really well?
Are you pregnant or planning to soon start a family?
Do you get financial support from a spouse?
Are you at least 10 years from retirement?
4
The professional bureaucracy (organic type) ______________.
has more vertical specialization and control
is larger
is more efficient for routine operations
has more horizontal specialization & coordination mechanism
5
After objectives and standards are set, what step comes next in the control process?
modify standards to fit circumstances
measure results
take corrective action
compare the results with the objectives
6
HRM is the process of ____________, developing, and maintaining a high-quality workforce.
appraising
compensating
selecting
attracting
7
What is one of the reasons employers are hiring more part-time or contingency workers?
it's hard to get people to work full-time anymore.
you can hire them when you need them & let go when you don’t
part-timers are known to work much harder than full-timers.
full-time employees don't have up-to-date job skills.
8
The division of labor by forming work units or groups within an organization is called ________
horizontal specialization
vertical specialization
coordination
control
9
Culture concerns all of the following except ____________.
acquired capabilities
the personality of the leader
the beliefs of members
the collective concepts shared by members of a firm
10
A good performance objective is written in such a way that it ________________.
can be easily measured
is impossible to accomplish
has a flexible time table
is general and not too specific
11
Which selection technique has a candidate perform the job while observed by a recruiter?
work sampling
mentoring
critical incident testing
job coaching
12
Management by exception means _________.
focusing attention where the need for action is the greatest
managing only when necessary
the same thing as just-in-time delivery
the same as concurrent control
13
In job characteristics model, a person most likely finds an enriched job motivating if he/she:
is unhappy with job context
has ability and support
receives stock options
has strong growth needs
14
What does CPM stand for in CPM/PERT?
control planning management
control plan map
current planning matrix
critical path method
15
The process of creating new ideas and putting them into practice is
innovation
process innovation
creative destruction
product innovation
16
Groups where the patterns of values outwardly reject those of the larger organization are _____
cultural lag
organizational myths
external adaptation rejectionist
counter cultures
17
______is a condition in which dominant cultural patterns are inconsistent with new innovations.
internal integration
management philosophy
organizational cultural lag
external adaptation
18
An employment test that yields different results over time when taken by the same person lacks:
realism
reliability
validity
behavioral anchors
19
External adaptation concerns __________.
the processes of working together
the vision of the founder
the unproven believes of senior executives
the process of coping with outside forces
20
Control involves all but _____________.
selecting manpower
taking corrective action
measuring results
establishing goals

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