Which government agency enforces laws that everyone gets a fair chance at a job opening?

Equal Employment Opportunity Commission

Service or product provided to guests for their convenience

What is the most important step that can be taken to prevent parasites in food?

Purchase food from approved, reputable suppliers

The four ingredients used to make fresh pasta are

Flour, olive oil, salt, and eggs

What are the six conditions pathogens need to grow?

Food, acidity, time, temp, oxygen and moisture.

What is a recipe's yield?

Number of portions that a recipe makes

A stereotype is defined as a

Opinions about a group that regards all members as the same

The agency responsible for the enforcement of food safety regulations in foodservice is

State or local health department

A good first impression can be made by

Maintaining a professional appearance

A server can best minimize mistakes when taking a tableside order by

Repeating orders back before submitting them to the kitchen

"TCS foods" refers to food that requires

Time and temperature control for safety

A foodborne illness occurs when

2 or more get the same illness from eating the same food

The first step in resolving a customer complaint is to

Listen to the guest explain the issue

Manual stainless steel slicer with adjustable blades

The Harvey House is historically significant because it was

One of the earliest nationwide chain restaurants

By law, foodservice employees under the age of 18 may not use

Power driven slicing, mixing, or cutting machines

What must employers do to meet the Hazard Communication Standard (HAZCOM)

Notify employees about dangerous chemicals in the work place

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ProStart I 2017

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1
After a job interview, the applicant should
email salary requirements
Send a thank you note
Visit the job site daily
Call back every day
2
How many Grand sauces are there?
4
9
3
5
3
Which government agency enforces laws that everyone gets a fair chance at a job opening?
Employment Ethics of Code
Equal Employment Opportunity Commission
Employee Employment Official Commission
Equal Employers Organization Company
4
Poaching is an example of what cooking method?
Dry
Moist
Steam
Radiation
5
The four phases of onboarding are: hiring, orientation, training, and
Mentoring sessions
Scheduled follow up
Benefits review
Resignation
6
What is an amenity?
Product with the restaurants logo being sold by servers
Service exception made by a hotel manager
Service or product provided to guests for their convenience
Srvice fee added to the restaurant check of large groups
7
The highest USDA grade for fresh fruitn is
US Number 1 Fancy
USDA Fancy
US A Fancy
US Extra Fancy
8
What is the most important step that can be taken to prevent parasites in food?
Wash hands at the right times and in the right way
Avoid using bare hands on ready-to-eat food
Purchase food from approved, reputable suppliers
Keep food out of the temperature danger zone
9
The four ingredients used to make fresh pasta are
Olive oil, flour, salt, and milk
Water, olive oil, salt, and flour
Cream, corn oil, salt, and flour
Flour, olive oil, salt, and eggs
10
An employee uses a copper utensil to prep tomato sauce. Several people become ill. Contaminant?
Environmental
Biological
Physical
Chemical
11
Which type of potato is most similar to fresh yams?
Idaho
Sweet
Russet
New
12
According to the brigade system what emp. is responsible for writing schedules/assisting chefs?
Sous chef
Line cook
Pantry chef
Headwaiter
13
What document defines a company's purpose and values to employees and customers?
Training plan
Vision statement
Employee manual
Mission statement
14
Which product must meet FDA Grade A standards to be acceptable for receiving?
Poultry
Shellfish
Beef
Milk
15
Which type of thermometer is most effective for checking internal temp of a steak?
Immersion
Surface
Air
Penetration
16
The primary reason for seasoning a dish is to
Remove unappealing flavors during cooking
Build layers of flavor during cooking
Change the primary flavor
Enhance the depth of flavor
17
What are the six conditions pathogens need to grow?
Fat, acidity, temp, oxygen, and mass
Food, acidity, time, temp, oxygen, and mass
Fat, acidity, time, temp, oxygen, and moisture
Food, acidity, time, temp, oxygen and moisture.
18
The work station section that prepares cold food is the
Bakery
Banquet
Short order
Garde manger
19
What is a recipe's yield?
Number of portions that a recipe makes
List of food needed to make a recipe
Individual amount that a portion serves
Cost to produce a recipe
20
What is the best way that portion sizes are consistent day by day for a given dish?
Make sure the same person cooks the dish each day
Use standardized recipes
Perform mise en place
Conduct cooking loss tests
21
What should an employee immediately do when a fire occurs
Pull the fire control release for the hood
Determine which type of extinguisher will work best
Ask "am I in danger?"
Locate a hose or steady water source
22
A stereotype is defined as a
Attitude towards a person on the basis unrelated to ability
Set of common beliefs, such as religion, or acting the same
Opinions about a group that regards all members as the same
Tendency towards a perspective or idea based on predjudice
23
Grand sauces include
Béchamel and Hollandaise
Marinara and espagnole
Consommé and Bordelaise
Béarnaise, and demi-glace
24
The agency responsible for the enforcement of food safety regulations in foodservice is
USDA
US Department of Health and Human Services
FDA
State or local health department
25
Which utensil should be used when serving meatballs with marinara sauce?
Parisienne scoop
Tongs
Measuring cup
Solid spoon
26
A good first impression can be made by
Speaking loudly and assertively to guests
Wearing strong perfume
Maintaining a professional appearance
Helping customers calculate the tip
27
What vegetable is considered a seed vegetable?
Tomato
Asparagus
Mushroom
Corn
28
To ensure food safety, food handlers should focus on controlling
Time and temperature
Acidity and time
Food and acidity
Oxygen and moisture
29
Food handlers should keep their fingernails
Short and painted with clear nail polish
Short and unpolished
Long and unpolished
Long ad painted with clear nail polish
30
A server can best minimize mistakes when taking a tableside order by
Repeating orders back before submitting them to the kitchen
Point out dishes containing allergens before writing a order
Verify the order with the manager after submitting it
Recommending the most popular dishes
31
"TCS foods" refers to food that requires
Thyme, coriander, and salt
Thermal containers for storage
Timely and courteous service
Time and temperature control for safety
32
A foodborne illness occurs when
Different foods become contaminated by the same person
A person contracts an illness after eating contaminated food
A disease is transmitted to people from contaminated food
2 or more get the same illness from eating the same food
33
Most fresh fruit purchased for operations are graded
U.S. Fancy
U.S Extra Fancy
U.S. number 2
U.S. number 1
34
Equipment in food service must have a label from which organization?
NSF or FDA
NSF or UL
UL or USDA
UL or FDA
35
Which cooking task is best performed in a brazier?
Braising vegetables
Warming cheese sauces
Boiling milk or cream
Sautéing thin strips of meat
36
Which style of service is the simplest and least expensive?
English
Russian
American
French
37
The first step in resolving a customer complaint is to
Listen to the guest explain the issue
Tell the guest "that's not my job"
Find the person responsible for the problem
Interject with humor
38
What is a mandolin?
Heavier version of a wire whisk
Attachment for a standing mixer
Piece of equipment used to mix, mash, and cream soft foods
Manual stainless steel slicer with adjustable blades
39
Some servers need to learn the new menu. What's the best way to teach these staff members?
Role-play
Group training
Drill and practice
Classroom lecture
40
The Harvey House is historically significant because it was
One of the earliest nationwide chain restaurants
A premier restaurant of the gilded age
The first cafeteria style restaurant
The most popular restaurant owned by Boulanger
41
What obstacle to communication is demonstrated by the fact that "mouse" has more then one mean
Semantics
Assumptions
Jargon
Language difference
42
Which question is it illegal to ask in an interview?
Where were you born?
Have you ever been convicted of a felony?
How long have you worked in this industry?
Why do you want to work here?
43
The best way to thaw food safely is to
Place it on the kitchen counter
Move it to the refrigerator
Place it in a warm water bath
Move it to the dry store room
44
Which hazards are described in Material Safety Data Sheets?
Cooking
Service
Biological
Chemical
45
SMART goals are very effective when they are
Sufficient
Subjective
Special
Specific
46
By law, foodservice employees under the age of 18 may not use
Holding or serving equipment
Power driven slicing, mixing, or cutting machines
Pots or pans
Measuring utensils or hand tools
47
The spread of pathogens from one surface to another is called
Flow of food
Outbreak
Time-temperature abuse
Cross-contamination
48
Which knife is used for chopping, slicing, and mincing all types of food?
Tourné
Boning
Chef
Paring
49
Which piece of equipment is used for straining soups, stocks, and other liquids?
Colander
China cap
Funnel
Scoop
50
Mangos are considered a tropical fruit because they
Have a central pit
Cannot tolerate frost
Have thick skin
Cannot grow on trees
51
What must employers do to meet the Hazard Communication Standard (HAZCOM)
Notify employees about dangerous chemicals in the work place
Create and maintain a master cleaning schedule
Post information in employee areas about safety audits
Restrict the number of hours per week that a inor can work
52
Which should be included in a resignation letter?
Reason for leaving
Opinion of co-workers
Unresolved complaints
Career expectations
53
Which was the first quick service restaurant in the US?
White Castle
KFC
McDonalds
Burger King
54
A kilogram is equal to how many pounds?
0.4
1.6
3.8
2.2
55
How many pounds of peas must be purchased if 10 pounds are needed and they have a 40% yield.
30
15
25
20
56
When a manager identifies with an employees feelings or thoughts, the manager is practicing
Empathy
Diversity
Sympathy
Partiality
57
What form should s student fill out to receive financial aid for college?
FDA
FAFSA
OSHA
NREA
58
Why should a manager be notified of all guest complaints?
So the manager can follow up and take corrective action
So the manager can find and discipline the responsible emp.
Because the guest is less likely to be rude to the manager
Because the manager is paid to listen to complaints
59
Which steps are in the RICE method for treating a sprain?
Rest, ice, contract, Extract
Raise, inspect, cool, elevate
Relieve, inspect, cool, extract
Rest, ice, compression, elevation
60
Hydroponic farming allows produce to be
Disease and insect free
Available all year round
Certified organic
Grown in mud
61
What table service is it if food is arranged on plates in the kitchen and served directly
American
English
Russian
French
62
Which facility is designed specifically to house large-scale events?
Convention Center
Monument
Commissary
Theme Park
63
What temperature range in the TDZ allows pathogens to grow rapidly?
39° to 70°
41° to 90°
125° to 135°
70° to 125°
64
HACCP plans are based on how many principles?
2
7
5
3
65
Which measurement methodis most accurate when measuring solid fats?
Water displacement
Stick
Dry Measuring cup
Scale
66
When serving alcoholic drinks, an acceptable ID is a
Passport
School ID
Birth certificate
Voter registration card
67
To make brown stock the bones must be
Poached in red wine
Blanched and then browned
Rubbed with browning sauce
Browned in the oven at 400F
68
Credibility is another word for a person's
Willingness to learn
Skillfulness at speaking
Capacity for empathy
Ability to be believed
69
Potatoes should be stored in a cool, dry place at temps ranging from
32° to 37°
85° to 95°
65° to 75°
45° to 55°
70
The term "saucier" refers to a
Chef who runs the kitchen
Special pot used to make sauces
Dish served with sauce
Cook who specializes in making sauces
71
The use of buzzwords, technical language, and slang that interferes with communication is
Tone
Semantics
Jargon
Prejudice
72
Which type of chef would be responsible for preparing breads and desserts?
Executive
Pastry
Sous
Banquet
73
When a listener leans toward a speaker during commication the listener is likely communicating
Interest
Assertiveness
Empathy
Agreement
74
Which type of pasta is small, grain shaped, and primarily used in soups and salads?
Orzo
Israeli cous cous
Vermicelli
Elbow
75
Judging an operations to identify the presence of hazards is
Evacuation plan
Accident report
Emergency checklist
General safety audit
76
Carrots are which type of vegetable?
Tuber
Root
Stem
Seed
77
The first principle of a HACCP plan is to
Establish critical limits
Conduct a hazard analysis
Determine critical control points (CCP's)
Identify corrective actions
78
What should an applicant include with a resume when searching for a job
Health record
School transcript
Cover letter
Social security number
79
The part of the grain kernel that contains the most starch is the
Endosperm
Germ
Eye
Bran
80
The purpose of a vision statement is to
Describe what an why an organization exists
State the purpose of the organization toward emp. and guests
Define the set of values that a society holds
define the desired results and be measured
81
A tablespoon is equal to how many teaspoons?
3
2
4
1
82
A menu that includes pictures of the menu item would be ideal for which group of customers?
First time guests
Couples celebrating a special event
Guests who speak a foreign language
Guests who are dining alone
83
An employee performance appraisal is A(n)
Definition of the work involved in a job for a year
Review of a person's orientation and training plan
Description of a person's qualifications for a job
Evaluation of a person's work over a given time period
84
An epicurean is a
Person who found the best way to cure a disease
Trader from Venetian republic who introduced spice to Europe
Person with refined taste for food and wine
Fuedal lord from the middle ages who provided medieval dinne
85
What should an emergency plan include?
History of safety audits in the operation
Locations of personal protective equipment
The liability limits of an operation during accidents
How and when employees should respond to emergencies
86
Which conversion factor is needed to convert a recipe from 75 to 400 portions?
7.50
4.50
5.33
1.875
87
A family with small children is upset that their food took long to be delivered. The manager
ask the family to fill out a comment cars
Explain what caused the problem to the guest
Take responsibility for the problem
should tell the family they should have spoken up earlier
88
Which part of a bimetallic stemmed thermometer is used to adjust the indicator head?
Sensing area
Dimple
Calibration nut
Stem
89
Which type of soup is considered a thick soup?
Consommé
Cream
Vegetable
Bouillon
90
The first step to take when searching for a job is
Create the documents needed to apply
Send a resume applying for the job
Choose the businesses to contact
Identify the characteristics of the job
91
A 2 quart pitcher is used to measure
Eggs
Solid fats
Liquid ingredients
Dry ingredients
92
A liason is a mixture of
Egg yolks and heavy cream
Heavy cream and flour
Whole eggs and sugar
Potato starch and heavy cream
93
The primary function of OSHA is to
Determine fair employment standards
Outline proper receiving procedures
Approve the quality of foodservice equipment
Create and enforce safety related standards in the workplace
94
Which type of communication provides immediate feedback?
Jargon
Professional
Interpersonal
Organizational
95
New potatoes are ideal for boiling, steaming, and roasting because they are
High in starch,low in moisture
High in starch, high in moisture
Low in starch, low in moisture
Low in starch, high in moisture
96
A large covered bowl used to serve soup is called a
Tureen
Chinois
Monkey dish
Gravy boat
97
One way for a server to show a guest that the server is listening is to
Stare at the guest to ensure nothing is missed
Repeat what the guest has said in a slightly different way
Stand confidently with arms crossed
Ask the guest to sit down so the server is more comfortable
98
Which is ineffective when writing an apology letter?
Checking for spelling errors by rereading it
Reading it aloud to see if it flows smoothly
Making sure the letter is not too long
Using slang to communicate to the reader
99
A roux is a thickener made of equal parts of
Cornstarch and cold liquid
Flour and fat
Water and flour
Arrowroot and oil
100
A prep cook is chopping carrots and gets a phone call. What should he do with his knife?
Place it in an empty sink
Store it in warm, soapy water
Lay it on a flat, secure surface
Put it in an apron pocket

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