EIS CH6

According to a rule of thumb, the cost of installing the system is about ________ times the ERP license costs.

The ________ document will describe the level of importance of each function for each department within the company.

It is more difficult for an ERP vendor to cut corners if the customer has a clear ________ for each deliver- able.

ERP vendors usually issue a statement of ________ which describes where future development of the product is headed.

The contact manager will become an expert on the ERP ________ and conditions

When evaluating an ERP vendor, it is important to consider the ________, or the companies already using the system.

__ that specialize in selection of ERP ven- dors may be brought in at the beginning of the process

It is good to consider the relative ________ of development and maintenance staff that each ERP vendor has available.

ERP vendors have different ________ strategies which determine the content and frequency of new system fixes and upgrade

When the ERP vendor evaluation process gets down to the final two vendors, it is good to create a __bet 2 vendors

In the functional requirements document, a key component will describe how the cross-functional……..of new integrated ERP

To help evaluate ERP vendors it is often helpful to check the ________ that they provide from previous customers.

Some ERP products cannot support a large number of ____so this will be important factor to consider when choosing vendor

____ is an ERP vendor that focuses on the mid-market.

Because there are many ____ to an ERP sys- tem bid, multiple teams with a variety of skill sets will be needed ….

The actual cost of the ERP software itself should be around ________ of the overall cost.

____ was the first ERP vendor to develop&deploy 100% internet-enabled enterprise software across its whole product line

IT ________ companies regularly survey the ERP market and are a good source of current information on any implementation

Companies often turn to professional _____companies for their ERP implementations instead of contracting..software vendo

Microsoft’s ERP product is called:

________ currently claims the largest share of the ERP software market.

If after the ERP project starts and it turns out that the hardware for supporting the volume of trans- actions

If the ERP vendor is a publicly traded firm it is useful to examine public reports to make sure they are in strong ..pos

The TCO of an ERP system includes getting the system installed and also the cost of running the system for ____

A key factor in choosing a software vendor will be the extent to which the __match the function- ality of the ERP system

Deliverables must be clearly identified and deliv- ery dates associated with them in the:

Some ERP products were developed using ____technology, so it is important that ERP vendors be able to migrate current 👩‍💻

When selecting ERP vendor it is important to consider hardware&software infrastructure ERP.. determine the fit& __System

Potential customers often use the ____as a financial framework for evaluating the different ERP systems proposed to them

During contract negotiations it is best to over ________ about the progress being made

The choice of an ERP vendor should not just focus on cost or functionality, but on the best:

In ________ institutions, the bid process is almost always required.

It is important to include ____in the vendor selection process since this will help in change management later on

Once the departmental functions and business processes have been documented, a written request, or ____is

Terms and conditions will be a significant part of the vendor contract and will be addressed by the ____