'Getting informed is the responsibility of the consumer' means...

The consumer must read labels and descriptions of a product or service

Consumers are NOT guaranteed a refund if....

If they change their mind after buying a product

It is the consumer's responsibility to...

Ask questions about the product to avoid misunderstanding

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Consumer & Business Rights Quiz

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Questions 15

Answers

1
Buy a product that matches the descriptions made when advertised
Business responsibility
Consumer responsibility
Business right
Consumer right
2
'Getting informed is the responsibility of the consumer' means...
The media must inform all consumers of the terms & conditions of a product
The producer must read all labels and descriptions to consumers
The consumer must read labels and descriptions of a product or service
3
Ensure that people are not mislead by signs
Consumer responsibility
Business right
Consumer right
Business responsibility
4
Consumers are NOT guaranteed a refund if....
If the product has hidden costs to use
If they change their mind after buying a product
do not match the descriptions made by the seller or on the labels
If the product breaks immediately after purchase
5
Carefully reading the terms and conditions
Consumer responsibility
Business right
Business responsibility
Consumer right
6
Design safe products
Consumer responsibility
Business responsibility
Consumer right
Business right
7
Carefully reading the description and specifications of the product or service
Consumer responsibility
Business responsibility
Consumer right
Business right
8
Consumers can legally receive a refund on sale items
True
False
9
Refuse a refund for change of mind
Consumer responsibility
Consumer right
Business right
Business responsibility
10
If a customer buys a product knowing it is faulty they are still entitiled to a refund
False
True
11
Researching the prices of a similar product or service at other stores
Consumer responsibility
Consumer right
Business responsibility
Business right
12
Create and selling a product that has no hidden costs associated with the purchase
Business responsibility
Business right
Consumer right
Consumer responsibility
13
It is the consumer's responsibility to...
Ask questions about the product to avoid misunderstanding
Label the product correctly
Sell the product at a resonable price
Provide a product of reasonable qualtiy
14
Meet all promises made about performance, condition and quality of a product
Business responsibility
Consumer right
Consumer responsibility
Business right
15
Can make a complaint in writing, over the phone or in person
Business responsibility
Consumer responsibility
Business right
Consumer right

Consumer & Business Rights Quiz Flashcards | StudBud