NT 103 Salon/Spa Business

Industry statistics indicate that satisfied clients will usually refer how many new clients?

What is considered to be the number one reason clients move on to another salon/spa?

The tax based on the profits (earnings) of a business is known as:

Which type of buyer puts up a struggle and has a strong desire to debate with you?

Benefits of a product are all about:

Shelly had a client who was very pleased with her service. Her client recommended Shelly to a friend. This is known as a

Which of the following generations was born between 1980-2000 and is especially brand loyal?

A sole proprietorship is a business owned by:

Wages based on a percentage of the dollar amount the nail professional generates from the services they provided is

Susan earns an additional payment based on the number of clients she sees. What type of compensation is that?

Turning a $70 ticket into an $80 ticket is an example of:

The salon/spa exterior, decor, music, air, and ventilation are all components of:

Which type of insurance protects the salon/spa owner from financial loss due to an employee’s negligence?

Features of a product are all about:

The type of salon/spa that uses a set business plan provided by a parent company is referred to as a(n):

If a client is unhappy with the service, this client might tell as many as how many people about it?

Which of the following descriptions identifies the meaning of clientele?

An account established to save for replacement of equipment is called:

Options to increase revenue without raising prices include all the following EXCEPT:

The emotional buyer type bases their purchases on:

Which of the following terms refers to all money owed?

Procedures in the salon/spa that ensure all products are accounted for is known as:

If the dermis is directly impacted by an injection should an esthetician proceed with the service?

What is said to be the best for of advertisment?

Which type of buyer puts up a struggle and has a strong desire to debate with you?

Features of a product are its characteristics, which might include:

A collection of your creative work and documents to show potential clients or employers is known as a(n):

To be granted future loans, it is important to pay loans on time and avoid:

In many cases, the first person to greet a client as they arrive is the:

Net worth is calculated by subtracting liabilities from:

Which of the following strategies works to involve the client when recommending products?

Alycia is open-minded and willing to take a chance on new products without hesitation. She is what type of buyer?

Which of the following business types is owned by the shareholders and formed under legal guidelines?

What approximate percentage of all clients that visit the salon/spa are lost annually?

Services regulated by a cosmetology board or local laws are considered: