stud
bud
Sign up
Log in
Home
Library
Explore
SAT
More
Org Behavior Final Exam Review Flashcards | StudBud
Explore
/
Org Behavior Final Exam Review
Org Behavior Final Exam Review
64 terms
·
StudBud Administration
·
1,292 plays
Imported from external platform
Flashcards
64 cards
F
Practice quiz
P
Host live
L
Questions
64
Answers
1
What outcomes of an organization does stereotyping affect?
Growth, Profitability, Bonuses
Inclusion, Rewards, Hiring
Conformity, Diversity, Management
Turnover, Innovation, Growth
2
A strong culture exhibits this characteristic.
Servant leadership
More social control
Dysfunctional conflict
Affective order
3
Which of the following is NOT a determinant of org structure?
Strategy
Function
Market Uncertainty (Environment)
Size
4
Which is true when a group becomes a team?
A leader is elected as manager.
Collective outcomes measure effectiveness.
Decisions are by majority rules.
Individuals are accountable.
5
Organizational behavior is the study of teams and their effectiveness.
True
False
6
Which is not a force that drives organizational change?
Poor management
Changing technologies
Competition
Structural inertia
7
Wildfire Entertainment would benefit from a mechanistic org structure.
False
True
8
What are the three components of managing diversity?
Inclusion, Trust, Enforcement
Educational, Enforcement, Exposure
Relational, Rational, Enforcement
Educational, Expectancy, Enforcement
9
Which is NOT true of emotional intelligence?
Ease in coping with environmental demands and pressures
Greater success in school
Higher IQ = Higher EQ
Greater success on the job
10
Jay feels comfortable expressing his opinions in his team. This reflects _____.
psychological safety
organizational citizenship
diversity climate
affirmative action programs
11
Organizational socialization embeds the organization's cultural values into new employees.
True
False
12
The organization's division of labor is visible in the organization chart.
True
False
13
The 3 broad categories of organizational design as defined by Prof. Richard Daft in the textbook?
Vertical, Virtual, Virtue
Traditional, Vertical, Open
Traditional, Horizontal, Open
Open, Vertical, Horizontal
14
Organic structures have ____ formalization and are ____.
low, decentralized
low, centralized
high, decentralized
high, centralized
15
Self-Determination Theory is concerned with competence, autonomy and _________.
affiliation
self-confidence
significance
relatedness
16
_____ teams are composed of specialists from different areas
Departmental
Self-managing
Cross-functional
Virtual
17
If lack of information is causing resistance, managers should engage education and communication to promote change.
False
True
18
Team norms almost always emerge on their own.
True
False
19
Project Aristotle at Google found that meaning & impact were key dynamics in a high performing team.
True
False
20
Who excels at divergent thinking which moves outwards from the problem in many possible directions.
Managers
Leaders
Individuals
Teams
21
In the Cultural Values Framework, this culture focuses on collaboration.
Adhocracy
Market
Hierarchy
Clan
22
Annual awards, free food, and office layout are examples of cultural artifacts.
True
False
23
Laissez-faire leadership represents a general failure to take responsibility for leading.
True
False
24
Which is NOT part of Tuckman's group development model?
Adjourning
Discussing
Storming
Forming
25
Which of the following is NOT a type of team?
Cross-functional
Programming
Self-managed
Problem solving
26
What type of design is a boundaryless organization?
Hierarchical design
Leaderless design
Open design
Cross-functional design
27
The ability to work in a team requires:
Urgency, empowerment, rewards
Collective norms, common goals, common identity
Forming, storming, norming
Context, Composition, Process
28
Which of these is a type of deep level diversity?
Gender
Work location
Race
Age
29
Changing organizational culture should include all three of these levels of culture.
Espoused values, basic assumptions, formal statements
Observable artifacts, slogans, office space
Observable artifacts, espoused values, basic assumptions
Identity, commitment, social system
30
Teams thrive in this type of thinking
Divergent thinking
Critical thinking
Convergent thinking
Creative thinking
31
Self-efficacy impacts team efficacy.
True
False
32
Which is NOT a type of organizational structure?
Matrix
Hollow
Modular
Integral
33
A company that follows an innovation strategy typically has an organic structure.
False
True
34
Which of the following characteristics of transformational leadership involves using "charisma"?
Individualized Consideration
Inspirational Motivation
Idealized Influence
Intellectual Stimulation
35
Which of the following is not one of Lencioni's Five Dysfunctions of a Team?
Lack of Commitment
Absence of Trust
Absence of Effectiveness
Fear of Conflict
36
This culture focuses on efficiency, consistency and smooth functioning.
Hierarchy
Clan
Adhocracy
Market
37
In a ____ structure, teams are created to improve collaboration and work on common products.
functional
horizontal
hollow
divisional
38
Which leadership approach is not relationship-oriented?
Servant Leadership
Transactional Leadership
Consideration Leadership
Empowering Leadership
39
Task roles contribute to ___ while maintenance roles support _____.
leader development, followers
reaching the team goal, sustaining communication
relationship building, setting goals
the team's purpose, the team's social & emotional system
40
Teams composed of specialists from different areas are called virtual teams.
True
False
41
Who explained how stable growth followed by a "crisis" requires org change?
Larry Greiner
Hersey Blanchard
Richard Hackman
Kurt Lewin
42
Empowering leaders stress meaningfulness by
_____
their employees and
_____
desired behaviors.
trusting, ignoring
watching, rewarding
motivating, reinforcing
inspiring, modeling
43
Agile organizations are often learning organizations.
True
False
44
Multiculturalism promotes belongingness, trust and higher performance.
True
False
45
In Fiedler's model, which of these is not a dimension of situational control?
Ethical Behavior
Position Power
Leader Member Relations
Task Structure
46
Cultural intelligence includes which of these key components (Early & Mosakowski)?
Self awareness, self motivation, self regulation
Cognitive, physical, emotional
Differences, trust, perspective taking
Adaptability, respect, openness, conscientiousness
47
Leaders & managers perform functions associated with
planning
,
investigating
,
organizing
, and
control
.
False
True
48
According to Greiner, what follows the Direction stage of org development?
Need for leadership
Need for autonomy/delegation
Crisis for red tape
Need for revitalization
49
What are the central components of the Team Effectiveness Model?
Roles, Norms, Goals
Context, Composition, Process
Conscientious, Commitment, Collaboration
Communication, Collaboration, Context
50
In Lewin's model, force field analysis assists in unfreezing the situation.
True
False
51
Which of the following is a traditional organizational design?
horizontal
modular
divisional
hollow
52
Which of the following is NOT a surface-level characteristic?
Opinions
Ethnicity
Age
Gender
53
The ___ principle specifies that each employee should report to only one manager.
unity of command
decentralization
span of authority
span of control
54
Which of the following is NOT one of Hackman's conditions for effective teams?
Enabling structures including clear norms
Members need individual coaching
Teams must be real
A compelling direction
55
What culture best suits organizations wanting to improve goal achievement?
Hierarchy
Adhocracy
Market
Clan
56
Kotter's model of change suggests which of the following steps comes first?
Establish a sense of urgency
Communicate the vision
Reward short-term wins
Reinforce the changes
57
What is true about Lewin's Change Model?
The change stage comes last
It has four stages
The refreezing stage involves introducing new information
The unfreezing stage involves creating motivation for change
58
The Congruence Model: The Informal Organization is structures, systems, and processes to achieve organizational goals.
True
False
59
Shared attitudes, opinions, shared goals and principles are examples of ______.
values
roles
team beliefs
norms
60
Customer satisfaction & employee productivity are higher when the racio-ethnic composition of customers match employees
False
True
61
What team performance framework is this?
Google's Team Effectivness Model
Cross-Cultural Teams
Discipline of Teams
Five Dysfunctions of a Team
62
Organizational development interventions using more than one technique are more effective in changing job attitudes.
True
False
63
According to research, who generates the most unique ideas during a brainstorming session?
One person working alone.
They generate the same amount.
A team working together.
It varies from team to team, person to person.
64
Southwest Airlines is an example of a firm that has successfully achieved the 4 functions of org culture.
True
False