What is NOT a difference between Operational and Strategic Operations Management?

being involved in capacity planning and inventory management

Examples of predictable capacity fluctuations are:

fluctuations caused by flu season, holidays, scheduled machine maintenance

In a level capacity plan, demand fluctuations can be dealt with by:

producing inventory when capacity exceeds demand

In chase demand capacity planning, key risks DO NOT include:

having to write-off inventory due to overestimated future demand

Every company will face industry decline and certain death. So can organizational continuity be achieved?

yes, through new market (PLC) entry strategies

Choose the best answer. In a mixed capacity plan,

chase demand planning can augment capacity when demand outweighs capacity

When it comes to significantly changing the way we transform inputs into market demanded outputs, the most difficult is:

the most difficult factor is not mentioned in these answers

Which of the following statements is correct? Just-in-Time management:

could be achieved by forcing very strict contracts on suppliers

Which of the following statements is correct?

Standard products are typically produced using batch processes

What might be a crucial disadvantage of Lean manufacturing?

focus on existing customers might hinder long-term significant innovation

Do you agree with this statement? 'Within the Service Delivery System, failure is per definition a bad thing.'

No. It is possible to fail, WITH recovery. So happy customer after all.

The aircraft revolutionized warfare at sea. Designing an aircraft carrier that is also armed with traditional big guns:

is an example of 'hybrid operations' radical change response

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Operations Management Final Battle

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Questions 20

Answers

1
The following are two examples of 'standard products'
True
False
2
Assume that the automobile industry is being disrupted by the 'self-flying car', and is in the PLC decline phase.
Ideally, BMW would fully transition to the flying car industry
BMW should avoid the Hybrid business model (new tech into old products)
all answers are correct
An option is: continue traditional business model AND enter flying car PLC
3
What is NOT a difference between Operational and Strategic Operations Management?
focusing on PLC extension planning
focusing on new PLC entry decisions
being involved in capacity planning and inventory management
deciding on transition to Lean manufacturing five years from now
4
Examples of predictable capacity fluctuations are:
substitute products, PESTEL developments
absenteeism, machine breakdown, supply chain issues
economic cycles, cyclical fashion tastes, PLC phase
fluctuations caused by flu season, holidays, scheduled machine maintenance
5
In a level capacity plan, demand fluctuations can be dealt with by:
producing inventory when capacity exceeds demand
becoming more pro-active and developing chase demand planning methodology
learning from history and fine-tuning demand forecasts
temporarily adding capacity (hiring extra workers, machinery etc.)
6
In chase demand capacity planning, key risks DO NOT include:
losing competitive position due to insufficient capacity
having to write-off inventory due to overestimated future demand
losing customers because you have no inventory
all these answers are correct
7
What product category are these most likely examples of?
standard products
mass products
Russian oligarch's megayacht and his beer brewery equipment
special products
8
Operations Management:
made me realize how much a human being can suffer
all these answers are correct
is typically at odds with Marketing Management
has made me severely depressed
9
The name of this module is:
Operations Management
Boredom Management
Marketing Management
Anger Management
10
The larger an organization grows, the more difficult it will be to create and maintain linkages within the Value Chain:
because usually, more employees become physically separated
ALL these answers are correct
partly because culture management becomes more challenging
because employees and departments become more specialized
11
Every company will face industry decline and certain death. So can organizational continuity be achieved?
no! Per definition, Value Chain linkages will decay over long times.
yes, through new market (PLC) entry strategies
no, history teaches us all companies eventually go bankrupt
yes! Lean manufacturing means keeping focus on customer demand always.
12
Choose the best answer. In a mixed capacity plan,
level and chase demand capacity planning both form 50% of total capacity
chase demand planning can augment capacity when demand outweighs capacity
the key aim is to transform inputs into long-term market-demanded outputs
you can never see the moment coming when additional capacity is required
13
When it comes to significantly changing the way we transform inputs into market demanded outputs, the most difficult is:
to change existing processes and procedures
the most difficult factor is not mentioned in these answers
to change physical infrastructure
to migrate from old to new systems (eg, ERP etc.)
14
Which of the following statements is correct? Just-in-Time management:
could be achieved by forcing very strict contracts on suppliers
seldomly reduces work-in-progress and finished good inventory
is about having emergency inventory when demand spikes occur
focuses on Operations Management within the Value Chain
15
Your lecturers can learn as much from you as you can from them
False
True
16
Which of the following statements is correct?
The Project process type is suited for producing mass products
Special products cannot be produced by Jobbing processes
Mass products are never produced using a batch process
Standard products are typically produced using batch processes
17
What might be a crucial disadvantage of Lean manufacturing?
lean production management requires expenisve ERP systems
the advantages of Materials Requirements Planning (MRP) will be lost
focus on existing customers might hinder long-term significant innovation
focus on internal cost structure might be lost due to focus on customer
18
Do you agree with this statement? 'Within the Service Delivery System, failure is per definition a bad thing.'
No. It is possible to fail, WITH recovery. So happy customer after all.
No of course not. Within a good SDS, therse is NO failure. Duhh.
Yes of course. We do not want customers to have a bad experience. Duh.
Yes. Operations is about producing market-demanded outputs.
19
The aircraft revolutionized warfare at sea. Designing an aircraft carrier that is also armed with traditional big guns:
is an example of 'dual business model' (new + old) response
is an example of 'partial transition' response to radical change
is an example of 'scope operations' response to radical change
is an example of 'hybrid operations' radical change response
20
Anonymous poll: after this module I will NEVER do anything with Operations Management EVER again
False
True

Operations Management Final Battle Flashcards | StudBud