Operations Management

Question 1

Which concept in operations management involves expanding a company&#x27;s offerings to include both products and services?

Accepted Answer

Servitisation

Question 2

Which of the following is NOT....... is NOT a phase in the project life cycle?

Accepted Answer

Continuous improvement

Question 3

Which of the following is a fundamental concept in operations management that involves converting inputs into outputs?

Accepted Answer

Transformation

Question 4

In operations management, what is the goal of product design?

Accepted Answer

Creating products that meet customer needs and preferences

Question 5

A manufacturing process that produces a large number of identical items is an example of:

Accepted Answer

Continuous operations systems

Question 6

Which term in operations management refers to the ratio of output to input and is often used as a measure of performance

Accepted Answer

Efficiency

Question 7

The systematic design and improvement of processes, products, and services is linked to which of the following:

Accepted Answer

Product design

Question 8

Which operations system is characterized by the production of unique, one-of-a-kind products?

Accepted Answer

Job process

Question 9

What concept involves managing the flow, conversion and management of materials throughout the supply chain?

Accepted Answer

Inventory management

Question 10

Which operations management concept refers to the balance between cost and performance when making decisions?

Accepted Answer

Trade-off theory

Question 11

What is the process of planning and controlling the resources required to meet customer demand known as?

Accepted Answer

Operations planning

Question 12

In operations management, what does TOC stand for?

Accepted Answer

Theory of Constraints

Question 13

In operations management, what does "bottleneck" typically refer to?

Accepted Answer

A constraint in the production process

Question 14

The ability to adapt and respond to changes in the business environment quickly?

Accepted Answer

Agility

Question 15

Which concept deals with the identification and management of capacity limitations within a system?

Accepted Answer

Theory of Constraints (TOC)

Question 16

Which term relates to the set of practices aimed at ensuring the health and safety of employees in the workplace?

Accepted Answer

SHE management

Question 17

What does the acronym ERP stand for in operations management?

Accepted Answer

Enterprise Resource Planning

Questions 17