When delivering presentations to a group, if the room is set classroom style, you know that:

Participants will be sitting at a table

Time- management is a challenge for most people because:

The value of time is different for everyone

What is the BEST reason for setting goals?

Goal-setting is a proven process creating&defining success

Before going to a job interview, you should:

Research the organization and the job

READ QUESTION FROM TEST

Ask the boss if he is meeting expectations

Group consensus is being used when:

Difference of opinions are shared freely

What should you do if you want to become an active listener?

Listen carefully and ask questions

Resume, called next day, interview. Date, time & location. What other details are important?

Ask if other information for interview is needed from you?

Ask not what your country can do for you, ask what you can do for your country-JFK, is an ex of

Supportive and persuasive composition

D has to move during his 9th grade year. Applying the 2nd of 5 steps for coping with change, D:

should determine positive outcomes/advantages of the move

Margaret wants to earn a lot of money in her career. It would help her to understand that:

Usually higher level of education, the more money you make

If an employer requests an "electronic resume", how should you send the resume to the employer?

Send it as an e-mail attachment

How important is listening in passing a course?

Students who are active listeners tend to get better grades

Julie rents a bike for her sibling. Sibling causes damage to a motorcycle. Respond responsibly:

Find out who owns the motorcycle and pay for damages

When taking part in conflict resolution, it is always a good idea to:

Find an impartial person to help

Coach tells an athlete to have positive self talk before a game. An Ex. of positive self talk:

Tell herself "I am going to have a good game today"

When applying for a specific job, an important job factor to consider is:

How much education is required for the job

For 2 weeks, Cory has been looking online for a job, without success. What advice do you have?

Check personnel office at a company or an employment agency

Which of the following statements about career pathways is true?

A career pathway choice can help you select school cources

READ QUESTION FROM TEST

Needs to delegate some tasks and avoid distractions

S answers the phone & an angry customer complaining of bad customer service.S should respond:

"I will try my best to help you"

Respect comes from following the Golden Rule, which means that we should:

Treat others the way we want to be treated

Barry thinks he wants to teach 3rd grade. He sets up a job shadow experience. After, he should:

Send a handwritten thank you note to the teacher

J is giving Lucy directions. What is the BEST way to guarantee his direction will be followed?

Have Lucy restate the directions

studbud

JAG Competency Assessment Pre/Post Test

81 termsStudBud Administration53 plays

A review of the competencies student learn through out their enrollment in #JAG.

Flashcards81 cardsFPractice quizPHost liveL

Questions 81

Answers

1
When delivering presentations to a group, if the room is set classroom style, you know that:
They will have nothing to write on
They will be sitting around a round table
Participants will be sitting on the floor or standing
Participants will be sitting at a table
2
What type of financial aid for college must usually be repaid?
Grant
Gift aid
Scholarship
Loan
3
Ex. of an external incentive that would motivate an employee to work harder includes:
Fear of failure
Loyalty to the company
A bonus
Feeling of power
4
Time- management is a challenge for most people because:
People enjoy being late because it is a fashion statement
People often leave their planners at home
Most people are lazy and unmotivated
The value of time is different for everyone
5
When writing your goals down on paper you should state the goal:
Negatively
In general terms
With "We"
With "I"
6
Which behavior is the BEST example of mature emotional development includes:
Financial planning
Expressing anger appropriately
Learning to use a computer
Eating healthy food
7
What is the BEST reason for setting goals?
You will learn to accept failure & adjust your dreams
Goal-setting is a proven process creating&defining success
Barriers to success are easy to overcome with written goals
You can get more work done in less time
8
Before going to a job interview, you should:
Research the organization and the job
Quit your current job
Purchase a uniform for work to show your enthusiasm
Find a friend to take with you
9
READ QUESTION FROM TEST
Ask his boss if she notices how well he helps the customers
Ask the boss for a formal, written evaluation
Ask the boss if he is meeting expectations
Tell the customers to say good things about him to his boss
10
READ QUESTION ON TEST
Created the problem
Piggybacked off a previous idea
Placed blame somewhere else
Learned from past experiences
11
Group consensus is being used when:
One member's opinion is always chosen
Group members keep opinions to themselves
Difference of opinions are shared freely
Majority rule is used to make decisions
12
READ QUESTION ON TEST
Self-Study
Employee inservice
Job Shadowing
Certificate program
13
Good leader-Letting people talk & understanding feelings is what conflict resolution strategy?
Expressing regrets
Compromising
Problem analysis
Active Listening
14
READ THE QUESTION FROM TEST.
$200
$150
$250
$50
15
A group selects the best decision by talking through a problem&all options before agreeing is:
General consensus
One person decision
Voting decision
Default decision
16
What should you do if you want to become an active listener?
Remind the other person that you are really listening
Avoid making eye contact
Interrupt if you have something to say
Listen carefully and ask questions
17
Resume, called next day, interview. Date, time & location. What other details are important?
Name of interviewer and location of company
None, you already have the important details.
Ask if other information for interview is needed from you?
Ask what impressed the owner about your resume
18
Ask not what your country can do for you, ask what you can do for your country-JFK, is an ex of
Inform an instruct composition
Logical and reasonable composition
Inference and generalization composition
Supportive and persuasive composition
19
D has to move during his 9th grade year. Applying the 2nd of 5 steps for coping with change, D:
Go with the flow and try not to worry about the move
Ask his friends if he can move in with them for 3.5 years
Ask others what they think he should do
should determine positive outcomes/advantages of the move
20
Margaret wants to earn a lot of money in her career. It would help her to understand that:
She will need to marry a wealthy man.
Money will help her find personal happiness
Usually higher level of education, the more money you make
Most people do not earn a lot of money until their 50s
21
D is an impulse shopper.What strategy would help her manage money by controlling her spending?
Pay off her high interest credit cards first
Shop with a friend
Make a list of everything she buys
Leave her credit cards at home
22
When using the reasoning process, after you implement a proposed solution, you should:
Retrace your steps
Accentuate the positive
Evaluate the results
Eliminate the negative
23
If an employer requests an "electronic resume", how should you send the resume to the employer?
In the mail on a floppy disk
Send it as an e-mail attachment
In the mail on heavy resume paper
Fax the resume
24
Research shows immediately following a conversation, average listener understands what % heard?
75%
99%
15%
50%
25
How important is listening in passing a course?
Students who are active listeners tend to get better grades
Good listeners ask fewer questions
Active listening will interfere with good note taking
Listening is only important in classes like math and science
26
READ QUESTION ON TEST
Salary
Extrinsic
Intrinsic
Clothing
27
Julie rents a bike for her sibling. Sibling causes damage to a motorcycle. Respond responsibly:
Tell owner of bicycle shop, whom should pay for the damage
Refuse to do anything since you weren't the one to damage it
Find out who owns the motorcycle and pay for damages
Fine owner and explain a child ran into the motorcycle
28
D must consider type of hose and connector to use to hydrant. Ex. of what systematic process?
Values
Attitude
Skill
Knowledge
29
When taking part in conflict resolution, it is always a good idea to:
Explain why you are right and not willing to compromise
Find an impartial person to help
Get your mother's opinion
Stick with your friends and support them
30
Coach tells an athlete to have positive self talk before a game. An Ex. of positive self talk:
Tell herself "I am going to have a good game today"
Tell herself "This is only a game & winning doesn't matter"
Tell other team members they will do great
Tell coach "I will be the best player in the game today"
31
When applying for a specific job, an important job factor to consider is:
The location of restaurants in relation to the workplace
If you are allowed to check personal e-mail during breaks
The type of clothes you will need to wear
How much education is required for the job
32
For 2 weeks, Cory has been looking online for a job, without success. What advice do you have?
Change the type of job he is looking for an be more flexible
Understand jobs have ups & downs, continue to search online
Stop looking since here is nothing currently available
Check personnel office at a company or an employment agency
33
Which of the following statements about career pathways is true?
A career pathway choice can help you select school cources
A career pathway choice is a permanent commitment
In some pathways, all careers are require a college degree
Some career pathways are better than others
34
READ QUESTION FROM TEST
Used his time wisely but should work longer hours
Handled mentally demanding jobs during peak energy periods
Spent his time on "A" priorities
Needs to delegate some tasks and avoid distractions
35
Jen takes a first needed step toward a solution ahead of the rest of the group, Jen is taking:
Initiative
A task priority
Feedback
A fast break
36
In order to have your own web page, you need an ISP. What do the initials ISP stand for?
Internal Sensory Probe
Individual Speech Pattern
Intelligent System Page
Internet Service Provider
37
What is a reasonable amount of time to inform your supervisor that you are resigning a job?
2 weeks
5 days
2 days
1 week
38
Usually the first influence upon your value system is:
Friends
School
Family
Church
39
The three methods generally used by groups to make decisions are authority, majority rule, &:
Analysis
Evaluation
Consensus
Sythesis
40
S answers the phone & an angry customer complaining of bad customer service.S should respond:
"I will try my best to help you"
"You can't blame an entire store for one person's attitude"
"Please call back another time when a manager is here"
"Our employee did not mean to offend you"
41
Chelsia has difficulty keeping track of assignments and important dates, She can improve by:
Using a spreadsheet
Using a copy of Cliff Notes
Using a conference report
Using a daily planner
42
Respect comes from following the Golden Rule, which means that we should:
Give our worldly possessions to the less fortunate
Treat others the way we want to be treated
Consider our needs before the needs of others
Be nice to the people who are nice to us
43
Career advancement USUALLY means which of the following?
More schooling
A different boss
Relocating on another state
A promotion
44
An employee must work 75% of a 40 hr week to qualify for benefits. How many hours need worked?
50
30
20
40
45
Barry thinks he wants to teach 3rd grade. He sets up a job shadow experience. After, he should:
Call the school secretary and arrange for another visit
Apply to a college with a Elementary Education major
Make up his mind about a career
Send a handwritten thank you note to the teacher
46
J is giving Lucy directions. What is the BEST way to guarantee his direction will be followed?
Ask Lucy if there are any questions
Check the notes that Lucy has taken
Ask Lucy if she is paying attention
Have Lucy restate the directions
47
READ QUESTION FROM TEST
Spreadsheet
Server
Search Engine
Subject Directory
48
What historical figure is well know for his integrity?
Elvis Presley
Abraham Lincoln
Paul Revere
John F. Kennedy
49
You are giving a presentation to a group; what body language shows the group is interested?
Arms crossed
Hands in fists
Making eye contact
Head down, looking at floor
50
When an employee works hard daily, studies their job duties, &volunteers, the employee usually:
Promoted at work
Angry and discontent on the job
Asked to work fewer hours
Moved to another store
51
What types of clothing are generally MOST appropriate for women in business and office settings
Slacks or short skirts
Suits or dresses
Casual pants or split skirts
Jeans or khaki pants
52
Al dislikes Burger Barn & doesn't want to work there due to: food, pay & location. In summary:
Al does not want to apply for a job at Burger Barn
Al is a vegetarian
Burger Barn is a terrible place to work
Al has a difficult time holding down a job
53
Email etiquette suggests that we do not type an email in all CAPS because it is perceived as:
Someone who is inconsiderate
Someone who is very busy
Someone shouting
Someone complaining
54
J receives constructive feedback from her boss. The most positive way to handle the feedback:
Listen to what her boss tells her with an open mind
Tell the boss that it is not her fault& shouldn't be blamed.
Realize that she is doing a bad job& she is getting fired
Get angry at the boss and avoid him/her in the future
55
W is given word"continuity"&says the first word that comes to mind. What problem solving term?
Free association
Metaphorical thinking
Brainstorming
Mind mapping
56
Typing, filing and answering the telephone are BEST described as examples of secretarial:
Inventories
Abilities
Interests
Aptitudes
57
"I'm sorry for rear ending. I was following too closely" is an example of:
Sharing responsibility
Rationalizing his responsibility
Avoiding responsibility
Taking responsibility for his actions
58
Mary wants Bob to pick up stuff at the store. What should Bob do to assure he gets everything?
Develop a task tree
Try hard
Create a spreadsheet
Make a list
59
M needs to prepare, dress better &be more confident for a 2nd interview.Name the thinking skill
Analyze your audience
PMI
Paying attention
Making comparisons
60
The best way to show your employer you can take on more responsibility& ready for promotion:
Look through other employees files to analyze what they do
Accept more responsibilities in your present position
Decline taking on extra duties
Bring you boss coffee in the morning
61
What does a good Career Association president do when meeting someone for the first time?
Project an image that is shy & modest to not overpower them
Smile, listen to the person's name and remember it
Only shake hands if the other person is an adult
Monopolize the conversation to demonstrate confidence
62
A potential employer might give you a personality test to determine if you:
Have good math skills
Know how to use a computer
Tend to be honest and patient
Are a fast reader
63
Hand gestures, facial expressions and body language are all examples of:
The thinking process
Emotional behavior
Non-verbal communication
Written exercises
64
Irina is a white Russian of the Hebrew faith. What is her race?
Hebrew
Russian
White
Communist
65
In an effort to build team commitment, what should be done when the team accomplishes a goal?
Immediately start of the next challenge
Break up the team
Take some time off
Celebrate
66
To determine specific occupational skills necessary for a job, one should look in the:
School's Career Center
Encyclopedia
Dictionary of Occupational Titles
Job Hunter's Handbook
67
Which of the following is an example of "cause an effect" organizational pattern of a message?
First get customers attention, then introduce yourself.
We believe this is an exciting place to do business
Practice good customer relations to help keep our customers
Both are winter coats, but the leather is more fashionable
68
What is a positive outcome of conflict?
It lets you control the people you don't like
It provides an opportunity to get clarification of issues
It provides an opportunity to vent your anger
It lets you show your dominance of others
69
Rafael has to work on an evening his crush asked him to take her to a dance. Rafael should:
Lie about sickness and make his crush feel sorry for him
Explain that he is working & ask her out his next day off
Call in sick to work
Leave work early to take his crush to the dance
70
Employers expect workers to act as a member of a team. What is one characteristic of one?
Competent
Overbearing
Controlling
Demanding
71
Eliminating "I can't", "I don't" and "I'm afraid" from vocabulary and thoughts will:
Build self-confidence
Strengthen vocabulary
Prove you are better than your peers
Sound more intelligent
72
Basic human relations skills are expected of an employee after the employee:
Completes an internship
Attends developmental workshops
Enters the workplace
Matures with age
73
When receiving a compliment, you should:
Say "thank you"
Say "Oh, your being much too kind"
Smile and blush
Automatically give a compliment back
74
Friends describe Larry's leadership style as defensive. How does he treat other people?
He treats group members as equals
He is critical and does not share information
He applauds initiative and creativity
He work with team members to accomplish goals
75
When completing a job application, you should:
Read over the entire application before you begin writing
Start at the end and work backward
Cross out and initial any section you don't want to answer
Complete the application first, then ask questions
76
Sam has a PC with an internal CD-ROM and modem. Which statement do you know for sure?
Same has a Macintosh laptop with a Pentium processor
The PC can copy files onto a CD-ROM
Sam has Internet access
Computer can transmit & receive info over telephone lines
77
A letter of application should be written on:
Fancy or decorative stationary
Lined tablet paper
Plain white or pale-colored paper
Neon paper
78
Improve communication behavior with an employee of a different culture using no eye contact by:
Ask her to look at your chin in order to compromise
Tell her she must look you straight in the eye when talking
Explain that she is disrespectful by looking down
Tell her she can look at you feet when she talks to you
79
Ultimately, who is responsible for you, as a new employee, to learn your job duties?
Yourself
Your manager
Your boss
Your coworkers
80
READ QUESTION FROM TEST.
Honesty
Responsibility
Fairness
Compassion
81
Job security, good in math and science, enjoys helping people. What career fits?
Television broadcaster
Computer Programmer
Astronaut
Pharmacist

JAG Competency Assessment Pre/Post Test Flashcards | StudBud