NHA CMAA Practice Test 2

Question 1

Periodically, ___ calls will necessitate rescheduling of appointments.

Accepted Answer

emergency

Question 2

Using the Bcc option when sending an email message does which of the following?

Accepted Answer

Protects the privacy of each recipient's email address

Question 3

The Greeting of a letter

Accepted Answer

Salutation

Question 4

Which of the following should an MA give to a patient when scheduling a routine return visit?

Accepted Answer

An appointment reminder

Question 5

Which of the following sections of a patient's progress note contains the reason for the visit?

Accepted Answer

CC

Question 6

Which of the following information is included in an Explanation of benefits (EOB)?

Accepted Answer

Claim adjustments

Question 7

When are patients scheduled in wave booking?

Accepted Answer

At the same time each hour

Question 8

Which of the following describes the presence of several large kidney stones?

Accepted Answer

Nephrolithiasis

Question 9

Which is not a type of mail used in the medical office?

Accepted Answer

Advertisment Mail

Question 10

Before making an appointment the CMAA needs?

Accepted Answer

referral form

Question 11

When should CMAA document petty cash transactions?

Accepted Answer

Following each transaction

Question 12

Which of the following is the abbreviation for an electroencephalogram?

Accepted Answer

EEG

Question 13

When a patient requires a diagnostic procedure, which of the following is required?

Accepted Answer

Written order from the provider

Question 14

Which of these Microsoft Office tools should you know as a CMAA?

Accepted Answer

All of the above

Question 15

In a modified block letter, what two things are lined up beginning at the center point?

Accepted Answer

b and c

Question 16

A medical office stays in compliance by annually updating which of the following parts of the encounter form?

Accepted Answer

Diagnosis codes

Question 17

Which of the following patient conditions is appropriate to schedule with a gastroenterologist?

Accepted Answer

Crohn's disease

Question 18

What are the characteristics of block style letter

Accepted Answer

All text is aligned to the left margin

Question 19

Which of these correspondence can be signed by the cmaa?

Accepted Answer

A letter to a patient about a scheduling change

Question 20

What is the current cost for a US Postage Stamp?

Accepted Answer

55 cents

Question 21

Which of the following mail services is most commonly used by medical facilities?

Accepted Answer

First-class mail

Question 22

Informed consent is required in which of the following situations?

Accepted Answer

Suturing a wound

Question 23

Which of the following action is necessary if a prescribed cpt code is not listed on the preprinted encounter form?

Accepted Answer

Manually add the procedure code to the form

Question 24

In addition to witness & adult patient, which individual must be present for an informed consent signature?

Accepted Answer

Provider

Question 25

A dental office increases the cost of a routine teeth cleaning. The MA should take which of the following actions?

Accepted Answer

Update the fee schedule

Question 26

certified mail provides the sender with?

Accepted Answer

proof of delivery

Question 27

Based on HIPAA guidelines, an MA should take which of the following safeguards when leaving a workstation?

Accepted Answer

Lock the computer

Question 28

Provider leaves town provides no contact number or coverage for patients, he is at risk for being accused of which?

Accepted Answer

Abandonment

Question 29

The MA should include which of the following in the compliance plan when training a new medical assistant?

Accepted Answer

HIPAA compliance

Question 30

Which of the following information is necessary to confirm a patients demographics?

Accepted Answer

Occupation

Question 31

A specimen needs to be sent to outside lab, which action is within the scope of practice of the medical assistant?

Accepted Answer

Process the requisition for shipment

Question 32

Which of the following prefixes means "Abnormal"?

Accepted Answer

Dys-

Question 33

Which of the following items is appropriate to purchase with petty cash?

Accepted Answer

Five boxes of computer paper

Question 34

A patient refuses to pay his copayment, what action should the medical assistant take?

Accepted Answer

Inform the patient that the copay is due at time of service

Question 35

Which patient should a CMAA assistant address first?

Accepted Answer

a patient SOB

Question 36

Which should be sent by certified mail?

Accepted Answer

dismissal letter

Question 37

During the Pt checkout procedure, a CMAA should......

Accepted Answer

schedule the follow-up visit

Question 38

Which medical record filing system protects patients privacy & allows for unlimited expansion in a high volume office?

Accepted Answer

Numeric

Question 39

Open hours for scheduling means which of these?

Accepted Answer

No appointments are made

Question 40

According to OSHA guideline, which of the following is the the appropriate way to file a complaint to OSHA?

Accepted Answer

Submit an online form

Question 41

Which of following abbreviation should an MA use to document patient history of a stroke?

Accepted Answer

CVA

Question 42

Which of the following is the most efficient method for MA to collect payment for services?

Accepted Answer

Collect due amounts at the time of patient visit

Question 43

CMAA is scheduling a CXR. What is this?

Accepted Answer

xray of chest

Question 44

On a block style letter, where is everything aligned?

Accepted Answer

left margin

Question 45

This letter format

Accepted Answer

is modified block format.

Question 46

Which action should a MA take when scheduling a new patient for a physical examination?

Accepted Answer

Inform the patient of the appointment cancellation policy

Question 47

With an interpreter present the CMAA should speak directly to

Accepted Answer

the patient

Question 48

Which is a condition in which a gland located in the neck produces excessive hormones?

Accepted Answer

Hyperthyroidism

Question 49

All pages of a patient's medical record must include which of the following information?

Accepted Answer

Patient name

Question 50

Before a patient has an outpatient surgery the CMAA should?

Accepted Answer

pre-certify the procedure with the patient insurance company

Question 51

What action should the MA take to reconcile a bank deposit at the end of the day?

Accepted Answer

Make sure the total value checks & cash equal the deposit slip amounts

Question 52

When an MA transmits a medical record, which of he following documents is required?

Accepted Answer

Release of information authorization form

Question 53

What should the MA use to determine the proper way to dispose an expired cleaning product?

Accepted Answer

MSDS

Question 54

Which of the following Insurance plans providers coverage for patients 66 or older & patients who have disabilities?

Accepted Answer

Medicare

Question 55

Which of the following is not a role of a CMAA?

Accepted Answer

Advising

Question 56

Which of the following is responsible for setting the standards for protection against bloodborne pathogens?

Accepted Answer

OSHA

Question 57

Which of the following information should the MA verify on a referral?

Accepted Answer

Insurance coverage

Question 58

Another name for cluster booking

Accepted Answer

Categorization booking

Question 59

Which of the following is an example of open hours scheduling?

Accepted Answer

Patient arrive at their convenience

Question 60

Which of the following actions is the MA priority when pulling daily charts?

Accepted Answer

Review the appointment schedule

Question 61

Differences between block style and modified block style business letters are in the position of the:

Accepted Answer

Date line, closing, and signature

Question 62

A cmaa signs all of the following except?

Accepted Answer

Orders for office supplies

Question 63

Patient authorizes a third-party payer to reimburse a provider directly by signing which of the following?

Accepted Answer

Assignments of benefits

Question 64

When scheduling an inpatient admission, which steps should an MA take first?

Accepted Answer

Obtain the provider's order

NHA CMAA Practice Test 2

Questions 65

NHA CMAA Practice Test 2

Questions 65