stud
bud
Sign up
Log in
Home
Library
Explore
SAT
More
CLA Review Flashcards | StudBud
Explore
/
CLA Review
CLA Review
99 terms
·
StudBud Administration
·
10 plays
Imported from external platform
Flashcards
99 cards
F
Practice quiz
P
Host live
L
Questions
99
Answers
1
For safety, when lifting a box that weighs 20 pounds
keep the load at arms’ length
squat, stand, and keep the spine straight
twist only the top of the body
keep the knees straight and bend at the waist to pick up the box
2
Which element of the SMART goal-setting process call for avoiding general or generic goals?
relevant
achievable
measurable
specific
3
Which of the following is used for real-time vehicle tracking, load, route optimization, and load cost estimates?
Transportation Management System
Destination notification
Warehouse Management System
Manifests
4
What is the process used to ensure that a product is delivered to the customer without error?
quality control
inventory control
damage free
accuracy
5
When dealing with a problem with a customer’s order, logistics workers should do all of the following except
address and evaluate the solutions
implemented solutions
assign blame to someone within the company
research the problem
6
Which of the following characteristics of High-Performance Teams prevents confusion about who is doing what?
training
feedback
role and responsibility clarification
respect
7
What are the four steps in the PDCA cycle?
Plan, Do, Check, Act
Plan, Define, Count, Act
Plan, Define, Check, Act
Plan, Do, Count, Act
8
What is the shape of the hazardous materials placard?
round
diamond
triangular
trapezoidal
9
This lifts a platform to the height of the trailer or railcar dock to pick up a load
Scissor Lift
Side loader
Overhead traveling crane
Gantry
10
Which of the following costs does NOT belong in the category of inventory carrying costs?
Lease cost of warehouse space
Capital cost of material
Cost of product advertisements
Cost of shrinkage and packaging
11
What does SOP mean?
Standard operating procedures
Standard operating plan
Safe operating procedures
Safe operating practices
12
What is NOT used for AGV guidance system?
magnet-gyro guidance
manual driven guidance
laser guidance
inductive wire guidance
13
Which mode of transportation mode is required to submit an Advance Manifest 1 hour before loading?
Water
Rail
Air
Truck
14
When an industrial battery is being charged, the water solution inside the cells
expands
freezes
disappears
shrinks
15
Which of the following is NOT a step on the problem-solving process
place a solution in the suggestion box
implement the best solution
select the best solution
define the problem
16
The first step in constructing a Cause-and-Effect diagram is to
add the ideas
draw the spine
write down the problem statement and draw a box around it
draw branches and add categories of causes
17
Which of the following options accurately describes the global supply chain life cycle from beginning to end?
Distribution center-Suppliers-Warehouses-Transportation-Customers
Distribution center-Transportation-Warehouses-Suppliers-Customers
Transportation-Suppliers-Warehouses-Distribution Center-Customers
Suppliers-Warehouses-Distribution Center-Transportation-Customers
18
This provides the US Postal Office the ability to read handwritten information and translate it into a bar code
bar codes
magnetic stripes
Optical Character Recognition (OCR)
Radio Frequency Identification (RFID)
19
The theory and development of computer systems able to perform tasks that normally require human intelligence is called
computer intelligence
internet of things
augmented reality
artificial intelligence
20
What color is most often used for safety signs, such as first-aid stations
Blue
White
Red
Green
21
With active listening skills, the listener might say “What I think I heard you say was...” This process is called
conversing
clarifying
consolidating
confronting
22
When picking cases onto pallets, the worker should
lower the height of the bottom level
place the heavier units on the top layer for stability
provide height adjusting picking equipment to minimizebending at the waist
do the task manually with no assistance
23
An Electronic Data Interchange (EDI) system will
produce triplicate paper copies
replace paper transactions
require a lot of time to operate
create the need to re-key data
24
Which of the following is FALSE regarding autonomous robots
they are capable of processing data to make decisions
they require human intervention during operation
they require programming to operate
they can perform production processes independently
25
What is a SKU
Supply keeping unit
Supply kit unit
Stock kit unit
Stock keeping unit
26
What is the process of assigning products to the proper location in a warehouse
Receiving
Shipping
Stocking
Order procesing
27
Which type of team is made up of individuals from different departments to deal with common issues of concern?
project team
cross-functional team
work team
safety team
28
Four characteristics of hazard materials are
flammable, unstable, volatile, corrosive
flammable, stable, corrosive, and acidic
corrosive, unstable, toxic, and active
flammable, corrosive, toxic, and reactive
29
Which of the following are characteristics of the Just-In-Time (JIT) Principle?
smaller lot sizes and greater frequency of orders
smaller lot sizes and decreased frequency of orders
larger lot sizes and greater frequency of orders
larger lot sizes and decreased frequency of orders
30
The location where hazmats are stored must have what posted in the area?
EPA rules
HAZCOM
HM
SDS
31
___________the latest generation wireless technology can transmit data at least 20 times faster than its predecessor.
5G
a) 6G
4G
3G
32
What federal agency issues standards about PPE usage?
OSHA
DOT
EPA
DOL
33
Industrial Internet of Things can be used:
To be sure the parts are all included in the warehouse packets
To track assets such as equipment and inventory as well as people
To identify fingerprints and retinas of individuals
To follow candidates from home to work
34
Which of the following has pneumatic tires that allow for operation on rough areas without jostling the load?
yard lift
order picker
vertical reciprocating conveyors
overhead traveling cranes
35
The agency responsible for making sure companies adhere to governmental safety regulations is
EPA
FEMA
DOT
OSHA
36
The Japanese term, kaizen, means
Continuous planning
Quality improvement
Quality planning
Continuous improvement
37
The Customs-Trade Partnership Against Terrorism (C-TPAT) is a voluntary systems established by which U.S. organization?
Department of Transportation (DOT)
Department of Labor (DOL)
Environmental Protection Agency (EPA)
Bureau of Customs and Border Protection (CBP)
38
Which of the following federal agencies is responsible for transportation safety regulations?
NIOSH
FAA
USDOT
OSHA
39
This requires both importers and exporters to electronically send information about shipments before their arrival?
Free and Secure Trade (FAST)
Advanced Manifest Regulations
Container Security Initiative
Customs-Trade Partnership Against Terrorism (C-TPAT)
40
What is a widely used inventory management system in many distribution centers
WIP
OSHA
CBP
WMS
41
What is used for automatic item identification?
shape recognition
RFID
label guns
conveyor
42
What class of fire extinguisher is used for cooking fires involving combustible vegetable oils?
Class F
Class C
Class D
Class K
43
Data analytics is used in all of the following EXCEPT
individual communication skills
Warehouse Management Systems (WMS)
audits
quality control
44
What type of audit would be used to prove that a company quality program meets ISO 9000 standards?
External audit
Internal audit
Third-party audit
Team audit
45
The contract stating that a carrier has received certain freight and is responsible for its delivery is known as a
Stock requisition
Bill of lading
Packing list
Receiving report
46
Security measures such as ID badges and voice recognition can be classified as what type of security?
industrial security
physical security
personnel security
information security
47
Which part of the PDCA cycle involves identifying potential improvements
Plan
Act
Do
Check
48
Which of the following is an assessment of potential threats to a worker’s safety?
Workplace Inspection
Safety Checklists
Environmental Inspection
Job Hazard Analysis
49
Which step calls for the team to examine the strengths and weaknesses of each potential solution?
generate the alternative solutions
brainstorm
implement the solution
choose the best solution
50
Which technology uses infrared or laser scanners to read Universal Product Code (UPC) labels?
Optical Character Recognition (OCR)
Radio Frequency Identification (RFID)
Magnetic Stripes
Bar Codes
51
When speaking, how can you ensure that your listener understands your message?
Speak quickly
Yell loudly
Use slang
Ask if they have any questions
52
Which of the following may rely on the operator to provide the force needed to lift the load or push the equipment?
pallet jacks
yard lift
gantry
order picker
53
Proper handling, disposal, and storage of hazardous materials can be obtained from _______ guidelines.
Safety Data Sheet (SDS)
Department of Transportation (DOT)
Red Cross
Federal Emergency Management Agency (FEMA)
54
Which of the following regulates industrial waste disposal that result in contamination of the air and water?
The National Environment Policy Act
Occupational Safety and Health Administration
he Clean Water Act and Clean Air Act
the Superfund
55
What electronic system provides near real-time status of goods shipped?
AI
RFID
bar codes
closed circuit
56
The weight that is built into lift truck’s basic structure is called:
counter
shift
single
double
57
Which of the following federal agencies studies the causes of workplace injuries and illnesses?
FDA
NIOSH
USDOT
EPA
58
What type of process checks for anything that may cause air, ground or water pollution?
Environmental Inspection
Hazard Analysis
Workplace Inspection
Safety Inspection
59
Which of the following is an example of manual material handling equipment?
AGV
Narrow-aisle vehicle
Fork lift
Hand truck
60
Training offered to students and workers at an off-site location such as a college is called:
Remote Learning
On-site training
On-line training
External training
61
When driving a loaded lift truck on a ramp, the driver must
sound the horn
reduce speed by zigzagging
drive the load facing uphill
raise the forks to the highest level
62
Learning from a distance made possible by online modes of education is called
face-to-face instruction
podcast
lecture series with large projection
remote learning
63
What is NOT a key function of a Warehouse Management System (WMS)?
directed replenishment
directed picking
directed putaway
directed inspection
64
A Class A fire includes what type of flammable material?
combustible vegetable or animal fats and oils
grease, oil, chemicals
electrical cords, switches, wiring
wood, paper, cloth, plastic
65
A firm that provides transportation services for the delivery of goods is a
Vendor
Distributor of goods
Carrier
Wholesaler
66
This allows employees to track a variety of inventory information such as quantity, location, and status.
Transportation Management System (TMS)
Warehouse Management System (WMS)
Spreadsheet Software
Customer Relations Management System (CRM)
67
What type of team is a group of workers responsible for similar processes within supply chain logistics?
safety team
cross-functional team
work team
project team
68
Excellent customer service, including friendly and effective telephone assistance is the best way to
keep customer service calls as short as possible
talk customers into buying more product or services
prevent customers from complaining to the supervisor
show a positive advantage of the organization over its competition
69
The physical part of a supply chain includes
transportation
warehouse management system
accounting systems
public relations
70
Which is one form of preventative maintenance?
OSHA checklist
operating checklist
DOT checklist
EPA checklist
71
The transportation of goods within a state is called
intrastate commerce
internal transport
freight forwarding
interstate commerce
72
Mistakes that occur here typically carry throughout the material handling chain?
Receiving
Stocking
shipping
Order processing
73
Which of the following lifts the operator with the load to pick less than full pallet loads from rack locations?
gantry
side loader
yard lift
order picker
74
To protect themselves from hazardous materials, employees should be trained on
PPE and SDS
IPPB and PPE
ADL and SDS
PPE and ADL
75
Lock out/tag out should be used to
enable a power source
energize control circuits
trouble shoot circuits
safely disable a power source
76
Which of the following involves assembling products from various locations for a specific customer order?
Shipping
Receiving
Order Processing
Stocking
77
These are programmed with artificial intelligence to make decisions independently.
Autonomous robots
Complex robots
Digital robots
Monogamous robots
78
Specifying why you are writing is an example of which of the following writing guidelines?
identifying your purpose
considering your audience
clarifying
proofreading
79
Which one of these programs stores such information as: customer contacts, communication tracking, and order history?
Spreadsheet Software (SS)
Transportation Management System (TMS)
Customer Relations Management System (CRM)
Warehouse Management System (WMS)
80
Which characteristics of a team best ensures that workers have current knowledge and skills?
Oral communications
Training
Clarity of roles and responsibilities
Respect
81
Which of the following docks is the most commonly used dock design in the United States?
open dock
enclosed dock
square dock
flush dock
82
If a technician is having a quality issue, they should refer to which document?
checklist
Standard Operating Procedure (SOP)
manufacturer’s specifications
blueprint
83
Which of the following elements can be described as the science of designing and arranging tools people use?
construction
lighting
ventilation
ergonomics
84
Workers who participate in teams experience all of the following EXCEPT
improved self-esteem
decreased productivity
greater job satisfaction
feeling of connectedness
85
Which of the following terms can be described as designing a process that is capable of meeting quality standards?
quality improvement
customer service training
inventory control
quality planning
86
What type of audit is conducted by someone from within the company to ensure that a quality system is being followed?
Third-party audit
Internal audit
External audit
Team audit
87
What contains an encoded identification number that is pre-programmed and cannot be changed without reprogramming?
Radio Frequency Identification (RFID)
bar code
magnetic strip
Artificial Intelligence (AI)**
88
What equipment is NOT used on a voice technology system?
microphone
scanner
headset
wireless computer
89
Which facility in the supply chain temporarily stores materials that are passed on to transporters?
Suppliers
Raw Material Providers
Production Sites
Distribution Centers
90
Which of the following is an important feature of emails or memos from managers to their teams?
including as many details as possible
stating the intended purpose right away
1) stating the team’s successes
including definitions of technical terms
91
Which of the following is NOT typically a characteristic of an effective team member?
motivates the team
contributes to teambuilding
focuses on individual goals
builds trust
92
What are the basic types of logistics equipment maintenance?
corrective and preventative
corrective and prohibitive
preventative and repair
prohibitive and repair
93
The process used to determine how many people are needed on a given day to process orders is also referred to as:
Cybersecurity
Biometrics
Artificial Intelligence
Data Analytics
94
Which element of SMART calls for making sure that the team sets goals that are challenging and realistic?
Achievable
Relevant
Measurable
Specific
95
What trade regulation controls U.S. imports by screening containers before they leave foreign ports?
Customs and Border Protection (CBP)
Container Security Initiative (CSI)
International Traffic in Arms Regulations (ITAR)
Advanced Manifest Regulations (AMR)
96
What class of fire extinguisher is used to fight grease and oil fires?
Class B
Class C
Class D
Class K
97
The systematic examination of a quality systems carried out by an independent reviewer is called
Quality control
Quality improvement
Quality planning
Quality audit
98
Which of the following Quality Control Systems seeks to eliminate seven forms of waste from the production process?
ISO 9000
Total Quality Management
Lean
Six Sigma
99
Which mode of transportation mode is required to submit an Advance Manifest 24 hours before loading?
Truck
Air
Rail
Water