CSP 130 Final

The ISO uses routine and unannounced inspections to monitor standards in healthcare facilities.

In this system, items are owned by the vendor, but stored at the healthcare facility:

If everyone made a quality-driven focus, written policies & procedures aren't necessary in CSP.

Nurses & physicians working in the healthcare facility are external customers of CSP.

Which of the following tracking methods provides real time information?

Which of the following is NOT a feature of an instrument tracking system?

Official inventory:

A Failure Mode and Effects Analysis tries to predict failures before they occur.

Tracking systems can help manage preventive maintenance schedules.

Having a low stock out rate would increase customer satisfaction.

BI's, CI's and integrators, as well as pressure gauges, graphs and charts, are all examples of:

An unexpected occurrence involving death, serious physical or psychological injury is:

The system where items are ordered in larger quantities to save money is called:

Stock locator systems should be both manual and electronic.

Point of use computing:

Tracking systems can help facilities manage costs.

The facility keeps minimal stock on hand and supplies are delivered when needed, prior to use:

Giving authority 2 employees to make decisions in their areas of responsibility is empowerment.

Which of the following is NOT a reason for tracking supplies, equipment, and instruments?

Quality control is technical & a method that measures the quality of production.

An international standard used to help assure we always deliver quality services and products.

A Root Cause Analysis is a proactive approach to quality.

Automated supply replenishment systems:

Once a tracking system is implemented, there is generally no need to update system information.

Hand-written tags, bulletin boards, and log books are examples of manual tracking systems.

The # of times a year consumable items are purchased, & replaced is inventory turnover rate.

Costs incurred to purchase a specific items from its purchase are total acquisition costs.

The inventory system that stocks supplies by established stock levels is called:

Having a low inventory service level would increase customer satisfaction.

At this time, tracking systems are unable to track worker productivity information.

The inventory system that uses 2 identical carts to facilitate supply replenishment is the:

A process that looks backwards at an event to help prevent it from reoccurring is called a:

The quality process that uses the DMAD/DMAIC processes to improve processes is called ISO 9000.

Quality management is patient focused.

Quality requires the efforts and participation of everyone in the healthcare facility.

Most Central Service departments employ some sort of automated information management system.

The movement of supplies throughout the healthcare facility is called:

An activity designed to identify and resolve work task-related problems is called:

A system that provides supplies & instruments for individual surgical procedures?

Used to manage & control inventories by maintaining record about the # on-hand of each item.

Quality processes are limited to administration and the risk management department.

ABC analysis system, lowest cost items receive more attention because there are more of them.

Computerized tracking systems are fast, but manual TS's are more effective for tracking data.

Uses small, bandage-sized transponders that about the location of equipment is called:

Input, throughput, output, and outcome are 4 main focuses of Total Quality Improvement (TQI).