Quiz! for formative assessment

Which product is more of service than goods?

Operations management is the management of systems or processes that create goods and/or provide services.

Measurement of productivity is more difficult in service operations.

Which product is more of goods than service?

Graphs and charts are mathematical models.

Which is not a scope of operations management?

Service operations are more subject to higher degree of variability of inputs.

Service operations tend to have more inventories than manufacturing.