stud
bud
Sign up
Log in
Home
Library
Explore
SAT
More
Business Informatics Lecture 12 Flashcards | StudBud
Explore
/
Business Informatics Lecture 12
What is process mining?
What does process discovery focus on?
Business Informatics Lecture 12
20 terms
·
StudBud Administration
·
2 plays
Imported from external platform
Flashcards
20 cards
F
Practice quiz
P
Host live
L
Questions
20
Answers
1
What does process discovery focus on?
Automating manual workflows
Creating a new process
Removing inefficient processes
Collecting information on an existing process
2
What is process mining?
A software development technique
A data-driven method to analyze business processes
A cloud-based storage system
A financial risk assessment tool
3
What are the three categories in value-added analysis?
Required, Non-value-adding, Value-adding
Core, Supporting, Temporary
Manual, Automated, Hybrid
Strategic, Tactical, Operational
4
What is a BPM system (BPMS)?
Software for process management
A marketing automation tool
A business training program
A financial accounting system
5
What does a process map do?
Predicts future trends
Stores customer data
Shows financial transactions
Displays relationships between business processes
6
Which tool helps analyze process weaknesses?
Cause-Effect Diagrams
Customer Surveys
Decision Trees
Financial Reports
7
Which of the following is a principle of BPM?
Ignoring automation
Incremental improvement
Eliminating all business cases
Random process changes
8
Which redesign heuristic involves parallel execution?
Parallelization
Control assignment
Integrated systems
Cause-effect modeling
9
What is the "Devil’s Square" in BPM?
C. A tool for structuring customer complaints
A balance between quality, cost, time, and flexibility
A digital process monitoring system
A method for eliminating delays
10
What does a workflow describe?
A cloud computing service
A company's organizational structure
A financial reporting system
A sequence of process steps, partially automated
11
What is Business Process Management (BPM)?
Developing marketing strategies
Making business processes more efficient
Automating IT systems
Managing customer relationships
12
Which component is part of BPMS architecture?
Sales database
Model memory
Customer feedback dashboard
Human resources management system
13
What is a digital twin in BPM?
A digital representation of a real-world object or process
A team of employees working remotely
A duplicate copy of a contract
A type of cybersecurity software
14
What is the basic idea of BPM?
Controlling employee behavior
Optimizing and managing business processes efficiently
Tracking business profits
Increasing paperwork for compliance
15
Which is NOT a redesign heuristic in BPM?
Assigning control to customers
Eliminating unnecessary activities
Using integrated systems
Introducing manual approval steps
16
Which of the following is a cause category in cause-effect diagrams?
Human errors
Marketing strategy
Product pricing
Social media trends
17
What is process monitoring used for?
Predicting customer behavior
Reducing IT costs
Achieving transparency in business processes
Tracking project deadlines
18
What does process redesign aim to improve?
Customer communication
Sales forecasting
Hiring efficiency
At least one dimension of process performance
19
Which is NOT a step in the BPM life cycle?
Process Elimination
Process Identification
Process Implementation
Process Discovery
20
Which is NOT an information source for process discovery?
Observation
Fictional scenarios
Workshops
Existing documentation
