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ADM Training 2- Pt. 1 Flashcards | StudBud
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ADM Training 2- Pt. 1
ADM Training 2- Pt. 1
32 terms
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Flashcards
32 cards
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Practice quiz
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Questions
32
Answers
1
How many emails do we recommend you assign to yourself at a time?
10
15
12
5
2
The cost of Orientation is...
$160
free to all deposited students.
$150
3
When responding to emails how many ways can you show that you have interacted with the email?
5
3
1
2
4
Although the May 1st deadline has passed, students can still submit their enrollment deposit.
True
False
5
The application for Fall and Summer semesters opens on...
December 15th
April 15th
August 1st
February 2nd
6
Jessica was denied admission to the main LSU campus and would like for her application to be reconsidered, so you...
Contact her admissions counselor
Send her to the OD
Contact Emmett Brown since he handles decision appeals.
Suggest that she re-applies
7
Slate: Here you will see a breakdown of what documents have been received, and what documents we are still awaiting
Freshman
Dashboard
Profile
Timeline
8
The deadline to submit an application for the Fall semester...
is August 1st.
is the first day of classes.
is July 15th.
has passed.
9
A high school senior graduating with 32 credits through dual enrollment should submit which application?
Freshman
Visiting
Re-entry
Transfer
10
A parent calls upset because her son was not admitted to the LSU BR campus & demands reasoning. To satisfy, the mom you
Explain that the pool of applicants was highly competitive.
Contact the OD or that student's Admissions Counselor.
Contact a STAR Coordinator
Read the comments made by the admissions counselor.
11
Which of the following is not appropriate for answering the phone?
"Hello, how can I help you?"
"LSU Admissions Office, this is __."
"Thank you for calling LSU Admissions, this is __, how can I help you?"
12
When working through the email inbox, you should begin
With emails that are easy and have a quick response .
From the newest emails and work backward.
From the oldest emails and work forward.
With unassigned emails
13
GPA are considered sensitive information and should not be shared over the phone.
True
False
14
When is Welcome Week?
August 16th - 23rd
August 15th - 22nd
August 16th - 22nd
August 15th - August 23rd
15
An admitted TR student decides that switching from Accounting to Sports Admin is the best career move. So you...
Update Major
Refer student to Senior College advisor
Change major, then email the student's Admissions Counselor
Contact the OD
16
A senior that took DE classes at LSU during Fall '19 & wants to apply for Fall '20 should complete the Re-entry app.
True
False
17
Slate: Here you can see an overview of general information of a student: gender, DOB, status, contact info, counselor
Dashboard
Timeline
Profile
Details
18
All student's will submit their application through Common Application, except...
International
Freshman
Re-entry
Transfer
19
Alexis calls because she does not see the housing application on her checklist. What might be the problem?
Alexis has not submitted her enrollment deposit.
Alexis opted out of on-campus living when completing the Common App.
Alexis needs to contact Res Life.
20
How must students apply for merit-based scholarships?
Submit an application for admissions.
Tell their admissions counselor that they want to be considered for one.
Submit the FAFSA.
Submit an application for scholarships.
21
Which of the following is not true regarding the enrollment deposit.
It secures a student's spot at LSU.
It is $300.
It guarantees housing.
It is nonrefundable.
22
To view the emails that you have assigned to yourself, you will click assigned.
False
True
23
There are preset messages you can use to assist families.
False
True
24
Any student who applies from here on forward should expect to have a decision within 2-3 days.
False
True
25
Which of the following must FRESHMAN applicants submit in review of their application?
Transcripts
Recommendation Letter
Test Scores
All of the above
26
Freshman applicants must submit dual enrollment grades in order for an admissions decision to be made.
True
False
27
When is the priority deadline for scholarships?
April 15th
There is no deadline.
May 1st
December 15th
28
A current Tulane student wants to take classes at LSU for the summer. Which type of applicant will they be?
Visiting
Freshman
Transfer
Re-entry
29
Slate: Use this tab to see all communication sent to the student.
Profile
Dashboard
Timeline
Details
30
When an email needs to be escalated to a counselor you will assign it to them in Slate.
True
False
31
Applicants that are not admitted to the main campus are referred to LSUE & LSUS.
False
True
32
Jada contacts you to update her phone number. Which tab will you use to do so?
Materials
Freshman
Profile
Dashboard
