Unit 1 Review

In 2020 with social distancing guidelines in place, what kind of nonverbal communication was difficult to interpret?

Felicity's company has soundproof rooms so workers can either enjoy silence or loud music. What is this an example of?

Dwight is an art history major, but he is attending a seminar on quantum physics.What will he have the MOST trouble with

Mariah's manager wants to evaluate her face-to-face communication. What type of communication should she be tested on?

Problems with communications are always the fault of the speaker (sender).

What's one way a creative team would use a focus group?

A conference room with a big whiteboard and comfy couches is a good example of "surrounding."

Unpacking the meaning of a message is known as decoding.

The ethical responsibility to guard confidentiality would MOST likely apply to what type of information in a company?

Carolyn wants to express that she is calm and comfortable. What is the MOST effective body language?

Glenda might text her classmates, but would not use that channel to communicate with her principal based on what?

Louisa is starting a new job where she'll be interacting with many senior managers. What is one communication "don't"?

Communication that takes place without the use of the spoken word is BEST described as what?

What would be the BEST channel for which to use writing as a mode of communication?

Lisa thinks"Ultra Red Hair" about the bones of the arm (Ulna, Radius, humerus). This helps with what part of listening?

What is one important way that a speaker can consider the social impact of the words and images they use?

As Selma listens at a meeting, she filters the sounds into useful and useless categories. What sounds are MOST useful?

Irshad is going to 2 half-day harassment training workshops. What ethical responsibilities likely get the MOST coverage?

A waitress takes orders without writing them down, and gives the kitchen the wrong info. What element is to blame?

Marina's study group has been getting off track. What is the best way to minimize any barriers to listening?

Murtada would like to share a URL to her Co-workers so they can sign up for holiday shifts. What's the BEST channel?

Writing and face-to-face conversations are two of the most common what of communication?

Tim is very upset and spends the meeting with his arms crossed. What role is his body language playing?

Maria is presenting to people whom English is a 2nd language. How should she change her tempo for better communication?

Carl's friend is having trouble with his parents & turns to Carl for advice.What type of listening should Carl practice?

Shannon's manager is meeting with the team. What is one nonverbal way he can respond during the meeting?

A printing company is sending mail to businesses that meet specific revenue criteria. What info do they need to know?

What's one way to show respect when others are speaking?

Tobias has been working with a mentor to expand his knowledge. This skill is considered what?

A person in what role is MOST likely to have created the document outlining the learning objectives for this course?

What is the main purpose of critical listening?

The teacher is giving instructions to Tad on how to complete the assignment. What role is Tad playing?

Molly asks several questions to try and understand a difficult assignment. What type of listening is she practicing?

What is the BEST example of encoding a message about a company's change in pricing?

In a conversation, John provides information about an upcoming training seminar. What role is he playing?

During the filtering step of listening, some information might be categorized as useless.

Karmen has to go to the ER and needs to contact her boss about missing her shift tonight.What is the BEST mode & channel

What is the BEST example of an idiom?

Felipe owns a manufacturing business with offices in 3 states. This type of business would BEST be described as what?

Cat is struggling with an assignment at work & is afraid to tell her boss. What ethical responsibility should she have?

Writing is the best mode for conversations to resolve conflict.

When a speaker makes direct eye contact with the person they're talking to, it conveys what message?

Amelia is an assitant, but asks if she can work with the creative team on a new project. What skill is she using?

The audience to whom a message is delivered and the setting are both considered part of the communication's what?

Ye is a marketing coordinator for a financial advisory company.What communication task is he MOST likely responsible for

During a meeting,someone constantly clicks their pen.What step of the listening process is needed to perceive this sound

When someone receives feedback, it's important to examine what to determine if it deserves your attention?

When Jasmine gets angry, her voice becomes very high and strained. What is affecting the meaning of her message?

Alex attends a lecture, listening and taking notes. What is she doing to the teacher's message?

Aiden listens to reports at the staff meeting, writing down ideas for the company blog. What skill is he using?