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Risk Management Lesson 1-2 Flashcards | StudBud
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Risk Management Lesson 1-2
Risk Management Lesson 1-2
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1
Reports of accidents that could be attribute to negligence cases like robbery and theft
Slip and fall injuries
Musculoskeletal injuries
Security related accidents
Skin reactions
2
Core stages: recovery and analysis
Post crisis
Crisis response
Repulsive
Pre crisis
3
Tourism demand is defined as the number of people that plan to buy tourism products
Cooper et al 1993
Igi global dictionary
Professor h.p. gray
Mathieson and wall 1982
4
Latin word that was a kind of round wheel like tool hinting at the idea of package tour
Deshatan
Tora
Tornos
Tirthatan
5
Area of crisis management: should be viewed as crisis management aimed at maintaining the business
Anticipative
Economic events
Repulsive
Preventive
6
Factors affecting demand in tourism includes location of destination landscapes rivers climate
Technological factors
Socio-economic factors
Psychological factors
Geographical factors
7
Demand that refers to all who have potential to undergo any tour but they have delayed their plan due to some reason
Potential demand
Deferred demand
Suppressed demand
Active demand
8
Usually caused by undercooked food cross contamination in the kitchen
Food poisoning
Elevator and escalator accident
Skin reactions
Musculoskeletal
9
Desire to exchange the known for the unknown
Wanderlust
Sinclair and stabler 1997
Sun lust
Song et al. 2010
10
Chance or probability that a person will be harmed or experience an adverse health if exposed to a hazard
Hazard
Harm
Risk
Danger
11
Refers to responsible travel to natural areas that conserves the environment supports local communities
Natural tourism
Environmental tourism
Recreation tourism
Ecotourism
12
Demand that refers to who can undergo tours but are not utilizing any tourism products because of lack of motivation
Suppressed demand
Potential demand
Active demand
Deferred demand
13
This come in the form of but not limited to the following: riots crime waves terrorist acts
Environmental crises
Technological incidence or failures
Health related crises
Societal and political events
14
Common in hotels malls and similar establishments
Elevator and escalator accident
Skin reactions
Musculoskeletal
Food poisoning
15
Area of crisis management: existing but not yet recognized should be tracked down
Economic events
Preventive
Anticipative
Repulsive
16
5 Ps: actual implementation of contingency plans
Prevent
Post action and assessment
Perform
Prepare
17
Demand is made of all those traveling to some place
Sun lust
Wanderlust
Sinclair and stabler 1997
Song et al. 2010
18
Temporary visitors staying at least 24 hours whose purpose could be varied
Excursionists
Traveler
Visitor
Tourist
19
Core stages: managing the actual crisis
Repulsive
Crisis response
Pre crisis
Post crisis
20
Economic downturn and recession loss of market confidence withdrawal of investment funds
Health related crises
Societal and political events
Economic events
Technological incidence or failures
21
5 Ps: attempts to remove uncertainty from the future
Prepare
Perform
Prevent
Predict
22
Common injuries that is a possibility that hotel employees could acquire this due to exposure to infectious diseases
Security related accidents
Musculoskeletal injuries
Skin reactions
Respiratory illness
23
demand that refers to total no. of people who are utilizing tourism demand and supply tourism products in current time
Active demand
Potential demand
Suppressed demand
Deferred demand
24
Tourism demand can be discussed under two sub parts wanderlust sun lust
Professor h.p. gray
Cooper et al 1993
Mathieson and wall 1982
Igi global dictionary
25
Tourism demand is the total number of persons who travel or wish to travel
Igi global dictionary
Cooper et al 1993
Mathieson and wall 1982
Professor h.p. gray
26
Serious disruption to community life which is beyond day to day capacity
Crisis
Crises
Krisis
Disaster
27
In three elements of tourism this is the temporal element which is composed by the three pitsels and stay at destination
Man
Space
Time
Place
28
Factors affecting supply in tourism includes quality of hotels restaurants
Geographical location
Service providers
Infrastructure
Technology
29
Demand that refers to people who are currently not utilizing any tourism product but may utilize in near future
Potential demand
Active demand
Suppressed demand
Deferred demand
30
5 Ps: component which begins when the crisis has been addressed
Prepare
Post action and assessment
Perform
Prevent
31
Factors affecting supply in tourism includes presence of tour operators as well as travel agents
Geographical location
Infrastructure
Service provider
Technology
32
Accidents that are beyond the contemplation of man
Food poisoning
Accidents due to fortuitous events
Accidents due to activities
Transportation accidents
33
Core stages: preparedness and prevention
Post crisis
Repulsive
Crisis response
Pre crisis
34
5 Ps: deliberate action the aimed to avoiding future harm by addressing it causes
Predict
Prevent
Prepare
Perform
35
Common injuries hotel workers are at risk because the nature of work requires them to move quickly
Slip and fall injuries
Respiratory illness
Musculoskeletal injuries
Skin reactions
36
Supplier tag as a wholesale with bulk selling as a common practice
Tour seller
Travel agent
Tour operator
Travel agency
37
In the three elements of tourism this is the human element as the creator of the act of tourism
Man
Space
Place
Time
38
Diverse range of strategies that help an organization deal with unexpected negative event
Hazard management
Crisis management
Danger management
Risk management
39
Factors affecting demand in tourism includes factor like income purchasing power disposable income
Technological factors
Geographical factors
Socio-economic factors
Psychological factors
40
Is the temporary short term movement of people to destinations engage in activities during their stay at the destination
Tourist
Tourism
Tour
Tornos
41
Give one sources of risk
Risky risky wiggy wiggy
Credit risk
Financial risk
Relationship risk
42
Factors affecting demand in tourism includes development level quality of product tourist formalities
Factors at destination
Technological factors
Geographical factors
Psychological factors
43
Natural disaster information leaks and security breaches public defamation lawsuit or violence act of terrorism
Crises
Hazard management
Crisis management
Danger management
44
Operators in the tourism industry usually create packages with the following different modes
Food poisoning
Accidents due to fortuitous events
Accidents due to activities
Transportation accidents
45
A situation that exposes someone or something to danger harm or loss
Danger
Hazard
Harm
Risk
46
Outbreak of covid-19, deterioration in public hygiene and infectious disease
Health related crises
Technological incidence or failures
Environmental crises
Societal and political events
47
Various activities in connection with the tourism industry that are susceptible to give harm and danger
Transportation accidents
Accidents due to activities
Accidents due to fortuitous events
Food poisoning
48
Modes of supply that sell door to door selling
Direct selling
Retail
Indirect selling
Personal selling
49
Typically being experienced in restaurants
Food poisoning
Skin reactions
Elevator and escalator accident
Musculoskeletal
50
Modes of supply that sell through affiliate resellers independent to sales rep
Indirect selling
Retail
Direct selling
Personal selling
51
Wave travel easier and faster what do fail in certain points
Societal and political events
Economic events
Technological incidence or failures
Health related crises
52
Factors affecting demand in tourism include mobile phones tvs computers with internet
Technological factors
Socio-economic factors
Geographical factors
Psychological factors
53
Tourism demand is the total number of persons who travel or wish to travel and use tourist facilities
Cooper et al 1993
Mathieson and wall 1982
Professor h.p. gray
Igi global dictionary
54
Common injuries in tourism and hospitality industry where working in a hotel requires a lot of strength and agility
Respiratory illness
Sleep and fall injuries
Musculoskeletal
Skin reactions
55
Common injuries were may be caused by the exposure of variety of chemicals like strong cleaning agents
Slip and fall injuries
Skin reactions
Respiratory illness
Musculoskeletal injuries
56
Situation which exceeds normal response capabilities
Krisis
Crisis
Disaster
Crises
57
Greek word for crisis which means differentiation or decision
Kresis
Crisis
Krisis
Crises
58
Pertains to any source of potential damage harm or adverse health effects on something
Harm
Risk
Danger
Hazard
59
Crisis of consciousness
Technological incidence or failures
Societal and political events
Environmental crises
Health related crises
60
Factors affecting demand in tourism includes personal motives personal attributes
Psychological factors
Socio-economic factors
Geographical factors
Technological factors
61
5 Ps: cover six essential activities plan organized train equip exercise and evaluate and improve
Perform
Prevent
Post action and assessment
Prepare
62
It is the requirement of variety of tourism product at a particular place market in each time on a given price
Tourism supply
Tourism product
Tourism demand
Tourism accessibility
63
The provision of variety of tourism product to tourist at particular destination in each time
Tourism demand
Tourism accessibility
Tourism product
Tourism supply
64
Any situation that has the potential to affect long term confidence
Crisis
Crises
Kresis
Krisis
65
A desire to travel and enjoy sunny places
Wanderlust
Sun lust
Sinclair and stabler 1997
Song et al. 2010
66
Area of crisis management: commonly apply for potential business crisis
Preventive
Repulsive
Economic events
Anticipative
67
Factors affecting supply in tourism includes accessible markets have better supply of tourism products
Geographical location
Service providers
Technology
Infrastructure
68
Tourism supply is complex phenomenon because of both nature of the product and the process of delivery
Sinclair and stabler 1997
Wanderlust
Song et al. 2010
Sun lust
69
Demand that refers to requirement of different tourism product in near future but may depend upon changes in lifestyles
Potential demand
Active demand
Creative demand
Future demand
70
Demand that refers to requirement of new types of tourism product with lots of creative aspects
Potential demand
Active demand
Future demand
Creative demand
71
Factors affecting supply in tourism includes markets empowered with better electronic gadget can receive better supply
Geographical location
Technology
Infrastructure
Service providers
72
Modes of supply that sell in an online sale by parent organization
Indirect selling
Personal selling
Direct selling
Retail
73
Creates a shock to tourism industry resulting in the sudden emergence of adverse situation
Disaster
Krisis
Crises
Crisis
74
Critical situation that may become a disaster or catastrophe
Crisis
Krisis
Crises
Disaster