AQA Unit 4 Operations Revision

Which of the following stock control methods would involve frequent deliveries?

Total quality management aims to:

Business operations is the department in a business that is responsible for:

A business that becomes more streamlined as a result of effective supply chain management is said to be running more:

A business that allows its customers to make purchases in store, via its website or by the telephone is called a(n):

A drawback of using quality control as the only method of maintaining consistent quality in a business is:

One key method that businesses use to measure customer retention rates is through:

A benefit to a business of introducing lean production methods is that:

TQM is a method of:

Which of the following is a benefit to a customer of a business trading purely online?

Which of the following is a danger to a business of offering poor customer service?

Which of the following is a direct benefit of having an efficient logistics department?

Checking the quality of a product throughout the production process is called:

Which of the following terms describes websites and other applications that allow users to share content & information?

Which of the following is a benefit to a business of minimising waste in its supply chain?