If the general public calls requesting information about a particular flight, what do you do?

Tell them to contact the aircraft operating agency directly

Can you use plain language when relaying messages?

Yes, as long as the message is not altered

Based on the Safety Charter, check all that apply.

Safety applies to everything we do without exception

To act as a FSS, what must you have?

Authorization to work at a specific unit, Certification by NAV CANADA as a Flight Service Specialist, Passed the Minister of Transport-approved FSS training

In what order should you prioritize tasks?

Emergency situation, in-flight services, pre-flight services

What must you do when relieving another FSS from an operating position?

Observe current and pending traffic, Review record of ops info prepared by FSS being relieved

What information is considered confidential?

Aircraft arrival times, NAV CANADA information and documents

Which of the following accurately reflects NAV CANADA's mission statement?

World leader in sustainable ANS while being top employer

Which of the following information do FSS provide? Check all that apply.

Departure information, Traffic, Active or preferred runway

What additional responsibilities does an On-the-job instructor (OJI) have?

Be prepared to take over without requiring a briefing, If safety risk, restrict a trainee’s operational involvement, Monitor the operation and the trainee at all times

How do you correct written errors?

Single horizontal line through error

Before assuming responsibility for the operating position, which of the following must occur?

Familiarize yourself with your assigned duties, Read and initial all mandatory information

Which of the following is considered in-flight services?

Aerodrome advisory, Issuing a NOTAM

Before assuming responsibility for the operating position, which of the following must occur?

Read and initial all mandatory information, Sign in

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FSS 101A - FSS Rolls and Responsibilities

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FSS Basic Course - Roles and Responsibilities

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Questions 96

Answers

1
Which document provides direction to NAV CANADA managers in the operation of their units.
TC AIM
MATS
UOM
ATSAMM
2
If you haven't transferred the operating position to a qualified FSS as per UOM, can you leave?
No
Yes
3
If you stopped drinking 9 hrs ago, but are still under the influence of alcohol, can you work?
No
Yes
Yes, if I drink enough coffee
Maybe
4
Should you include data recorded on plain paper in the unit operational record?
Yes
No
5
What does PBS stand for?
Progress Briefing Service
Pre-flight Building Service
Pre-flight Briefing Service
Pilot Briefing Service
6
How often is TC AIM updated?
Quarterly
Annually
Every 56 days
Twice a year
7
As a flight service specialist, should you comply with CARs?
Yes
No
8
What is a situation that places an aircraft in a state of danger?
Alert Phase
Emergency
Uncertainty Phase
Aircraft Emergency
9
Which group is responsible for the establishment, installation, and maintenance of electronics?
FSS
NCM
ACC
TOCC
10
If your shift begins at 0600 local, when must you stop consuming alcohol?
2200 local
0000 local
2000 local
1800 local
11
If space in insufficient to record the required information in the unit log, what do you do?
Record the information on the next day
Attach an extra sheet of paper
Compress the info and only record in the space provided
Inform your manager
12
What must you include at the end of every log entry?
Pound sign
Asterisk
Initials
Space
13
Which document provides info on rules of the air & procedures for A/C operations in Canada?
TC AIM
CARs
MANAB
CFS
14
Which of the following are included in the term Air Traffic Services? Check all that apply.
FIC
ACC
FSS
TOCC
15
How many parts are there in CARs?
6
4
9
7
16
If the general public calls requesting information about a particular flight, what do you do?
Tell them to contact the aircraft operating agency directly
Give them the media relations number
Call the operating agency and get the information
Give them any information you have
17
Can you use plain language when relaying messages?
Yes, as long as the message is not altered
No
Yes, even if you have to alter the message
18
Based on the Safety Charter, check all that apply.
We will be satisfied with our safety systems
Safety is the manager's responsibility
Safety applies to everything we do without exception
We will achieve excellence in safety though top down groups
19
To act as a FSS, what must you have?
Authorization to work at a specific unit
Certification by NAV CANADA as a Flight Service Specialist
Passed a drug test
Passed the Minister of Transport-approved FSS training
20
In what order should you prioritize tasks?
Radio, telephone, hotline
Emergency situation, in-flight services, pre-flight services
Emergency situation, pre-flight services, in-flight services
In-flight services, pre-flight services, emergency
21
Where can Functional Goal #1 be found?
MANOBS
UOM
Emergency manual
ATS Unit Library
22
What must you do when relieving another FSS from an operating position?
Get the position set up
Observe current and pending traffic
Review record of ops info prepared by FSS being relieved
Check your email
23
Who does the Aeronautics Act empower to develop regulation to carry out the Minster's mandate?
Governor in Council
Prime Minister
Governor General
Queen
24
Where can we find the aviation regulations established by the Cabinet?
MATS
CARs
UOM
CFS
25
Can FSS at an AAS site handle flight plans?
No
Yes
26
What information is considered confidential?
Operational weather data
Aircraft arrival times
NAV CANADA information and documents
NOTAMs
27
How many Flight Service Stations are in Canada?
41
55
56
7
28
How do we dispose of paper operational material that is passed its retention period?
Trash
Burn
Shred
Send it to Ottawa Head Office
29
How many FICs are in Canada?
55
41
7
8
30
Which of the following accurately reflects NAV CANADA's mission statement?
World leader in sustainable ANS while being top employer
World leader in ANS for both safety and efficiency
World leader in sustainable ANS & having a casual workplace
World top employer in ANS
31
Is the Unit Operational Record a legal document?
No
Yes
32
What is called when an aircraft &/or surroundings requires immediate assistance?
Emergency Phase
Emergency
Aircraft emergency
Uncertainty Phase
33
Which of the following information do FSS provide? Check all that apply.
Altimeter at another airport
Departure information
Traffic
Active or preferred runway
34
Must you always follow priority of duties?
No
Yes
35
Which document prescribes the procedures & phraseologies to be used by FSS when providing ATS?
TC AIM
AIP
MATS
CARs
36
Can unit procedures contradict procedures in MATS?
Yes
No
37
What additional responsibilities does an On-the-job instructor (OJI) have?
Work on tasks outside of operations away from the trainee
Be prepared to take over without requiring a briefing
If safety risk, restrict a trainee’s operational involvement
Monitor the operation and the trainee at all times
38
How do you correct written errors?
Single diagonal line through error
White out
Scratch out error
Single horizontal line through error
39
Whom should you inform of any publication discrepancies or inaccuracies that you notice?
Unit manager
Publications
GMFIR
Systems manager
40
Are you allowed to have a cell phone or pager in the operations area?
Yes, if it is silent
Yes, if it is turned off
Yes, if you tell your manager
No
41
Before assuming responsibility for the operating position, which of the following must occur?
Familiarize yourself with your assigned duties
Read and initial all mandatory information
Call your manager to let him/her know you have arrived
Put away your lunch
42
Which of the following is considered in-flight services?
Aerodrome advisory
Issuing a NOTAM
Flight plan acceptance
Pilot briefing
43
Which of the following information do FSS provide? Check all that apply.
Flight briefing
Taxi callout
Wind
RSC
44
Which FSS site is co-located with an FIC?
Halifax
Edmonton
Kamloops
Winnipeg
45
To whom should you direct all media inquiries?
NAV CANADA manger
Media Relations
Communications Department
Team supervisor
46
What does UOM stand for?
Unified Operating Methods
Unit Operations Manual
Union Operating Manual
Unit Operating Methods
47
If you are impaired by drugs or other substances that could affect safety, can you work?
Yes, if I pay attention
No
Yes, if I inform my manager
Yes, if I am working with someone else
48
How is the unit operational record organized?
Chronologically
Type of occurrence
Specialist sign
Most significant
49
How many parts is the TC AIM divided into?
10
9
15
5
50
Before assuming responsibility for the operating position, which of the following must occur?
Read and initial all mandatory information
Read your email
Sign in
Check for union memos
51
What time is used to record information in the unit operational record?
Depends on the site
UTC
Pacific Time
Local
52
The unit operational record is comprised of which items?
The unit log
magnetic and digital recordings
Forms and documents processed during operations
Scrap paper used for notes
53
If there has been an abnormal equipment operation, what do you record in the unit log?
Action taken and nature of the abnormal operation
Person or agency notified and time returned to normal
Name of person who fixed the equipment
How long it took to fix the problem
54
Whose responsibility is it to ensure your medication is not going to impair you?
Lawyer
Doctor
Manager
Mine
55
Which of the following is an FSS site that is co-located with a VFR tower? Check all that apply
Fort Nelson
Whitehorse
Whitecourt
Yellowknife
56
What does AIP stand for?
Aeronautical Information Publications
Aeronautical Identification Policies
Aviation International Properties
Aviation Information Population
57
If you notice a problem with a WX product which could affect flight safety, who do you call?
TOCC
FIC
Team Supervisor
Unit Manger
58
What does ACC stand for?
Airport Control Centre
Area Control coordinator
Aviation Coordination Centre
Area Control Centre
59
Can an employee in training work alone?
No
Yes
60
What does VCS stand for?
VFR Control Service
Vehicle Control Service
Vehicle Crash Strategy
VDF Control Service
61
Do FSS at an AAS site participate in communication searches?
Yes
No
62
How many ACCs are in Canada?
41
55
7
8
63
What do you record in the unit log when there have been no entries that day?
Routine Operations
ROP
Routine Ops
ROPS
64
What does CARs stand for?
Canadian Aviation Regulations
Civil Aviation Regulations
Civil Aircraft Regulations
Canadian Air Traffic Services Regulations
65
What radius around the aerodrome is the FSS required to be aware of the weather conditions?
25NM
5NM
10 NM
20NM
66
Each day, when is the unit operational record closed?
Midnight local
Each site has their own time designated
0700 Local
Midnight UTC (0000Z)
67
What does FIC stand for?
FSS Institute of Statutes
Flight Itinerant Service
Flight Instructional Services
Flight Information Service
68
How many FSS sites are co-located with VFR towers?
3
5
1
7
69
Which of the following information do FSS provide? Check all that apply.
Altimeter
Arrival information
Enroute information
Notices to airmen
70
What must you do when relieving another FSS from an operating position?
Ask other specialists how they are doing
Tell FSS you have reviewed and request verbal briefing
Observe operational situations and equipment
Do not ask questions during a briefing
71
What does ICAO stand for?
International Congress of Aviation Organization
Internal Canadian Aviation Organization
International Civil Aviation Organization
Individual Canadian Aviation Organization
72
To whom do you direct inquires regarding non-aviation related weather?
MSC
FIC
NCM
TOCC
73
What must you do when relieving another FSS from an operating position?
Listen to communications
Tell relieving FSS you have responsibility for the position
Pay attention to the strip board only
Check precipitation amounts for the previous hour
74
Which is the correct priority in which to apply air-ground communications?
Flight safety, Distress, Urgency, VDF nav., Regular met
Distress, Urgency, VDF nav., Flight safety, Regular met
Urgency, Distress, VDF nav., Flight safety, Regular met,
Distress, Urgency, Regular met., VDF nav., Flight safety
75
What is essential in Functional Goal #1?
Full and active individual support
Uniform application of approved standards and procedures
Professional communications
Full-time attentive flight monitoring
76
What information does the AIP Canada Contain?
Safe flight operations
Rules and regulations
High level airspace
Terms and agreements at airports
77
Based on the Safety Charter, check all that apply.
Meet or exceed our safety targets and cust. expectations
Our customers are our top priority
Safety is a part of everyone's job
We will be the best
78
Who is responsible for establishing unit procedures?
Standards and Procedures
Unit employees
GMFIR
Unit Manager
79
What does FISE stand for?
Flight Internet Service Entry
Following Itinerant Ships and Enforcement
Flight Information Search and Emergency
Flight Information Service Enroute
80
What does AAS stand for
Airport Arrival Service
Aerodrome Arrival Service
Aerodrome Advisory Service
Airport Advisory Service
81
What items are included in the unit log? (check all that apply)
Other unscheduled events deemed operationally significant
Abnormal equipment operations and action taken
Visitor Log
Leaving operational position to do weather reports
82
What services do FICs provide? Check all that apply.
Pre-flight services
Weather forecasting
Enroute flight information
Arrival and departure advisories
83
Which parts of CARs should FSS be particularly interested in?
Parts 4, 5, 6, and 8
Parts 2, 4, 6, and 8
Parts 1, 2, 4, and 6
Parts 1, 3, 6, and 8
84
What must you do once you have accepted responsibility for the position?
Grab a cup of coffee
Sign in
Stay up to date with new operational information
Maintain a continuous watch of ongoing ops activities
85
Which document details all info related to the FSS's position & duties performed at that site
CARs
AIP
UOM
MATS
86
In what year was Functional Goal #1 introduced?
1997
1980
1987
2007
87
Who is responsible for conducting communication searches?
ACC Controller
FSS at FIC
FSS at AAs site
VFR Tower Controller
88
What does MF stand for?
Medium Frequency
Mandatory Frequency
Mandatory Phrases
Multiple Frequeencies
89
What are the 3 elements of Functional Goal #1?
Knowledge, Communication, Attentiveness
Uniformity, Knowledge, Attentiveness
Uniformity, Communication, Knowledge
Uniformity, Communication, Attentiveness
90
Can you decline an informal interview requested by Transport Canada?
Yes, always
No
Yes, unless it is approved by your unit manager
91
Which of the following forms are included in the unit operational record?
Daily sign in sheets
Leave requests
Air Traffic Control Clearance
NOTAM
92
What does ATSAMM stand for?
ATS Administration and Management Manual
Air Transport Sector Acts and Movement Manual
Administrative Team Supervisor Advice and Member Manual
ATS Advisory and Movement Manual
93
What does MATS stand for?
Manual of Air Traffic Services
Manual of Aviation Traffic Services
Manual of Aviation Transport Services
Meteorological Advisory Technology Service
94
What items are included in the unit log? (check all that apply)
Deviations from normal operations or duties
Periods when the operating position is left unattended
Staff leave requests
Telephone messages
95
What does TC AIM stand for?
Transport Canada Airport Information Manual
Travel Canada Aeronautical Information Manual
Traffic Congestion Aircraft Identification Manual
Transport Canada Aeronautical Information Manual
96
Who is responsible for providing a description of duties for each ops position within a unit?
Unit Manager
GMFIR
CEO
Team Supervisor

FSS 101A - FSS Rolls and Responsibilities Flashcards | StudBud