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3003 Final Exam Quiz
3003 Final Exam Quiz
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StudBud Administration
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This Quiz can help you prep for the final exam!
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1
The theory that gov needs to spend money during periods of economic decline was developed by:
Ronald Wilson Reagan.
Harry Truman.
John Maynard Keynes.
Theodore Roosevelt.
2
Measuring productivity is problematic because of defining outputs and quantifying measures of:
efficiency.
quality.
effectiveness.
a., b. and c.
3
The higher law defense is often appealed to by people who:
there is a higher law a person has a greater obligation
wish to attack an existing law or practice.
claim all of the above.
make conscientious objections to an existing policy.
4
Which of the following is NOT part of the Constitution’s Fundamental Aspects?
Its embodiment of certain principles
allocation of certain functions to the national gov
elite group of administrators to benefit themselves
Its creation of a federal system
5
Which is not prohibited under the Civil Rights Act of 1964, and its amendments?
Discrimination on the basis of sex
Discrimination on the basis of color
Discrimination on the basis of educational status
Discrimination on the basis of national origin
6
The “heroic” style leader:
all of the above.
finds it difficult to delegate authority.
has an inherently theatrical style of leadership.
operates with stress and this carries over into the org
7
First question asked for potential policies, programs, and services, is: Is it Constitutional?
false
true
I don’t know
8
Public Administration can exist outside the political context.
false
I don’t know
true
9
The PODSCORB principles were closest to which of the following theorists?
Charles Lindblom
Luther Gulick
Amitai Etzioni
Herbert Simon
10
“separation of powers was adopted...to preclude the exercise of arbitrary power.” This means:
certain amount of governmental friction is needed
none of the above.
both a. and b.
gov efficiency is not the primary need in a democracy
11
Performance management refers to all of the following except:
systematic integration of org’s efforts towards objectives
use of best practices and benchmarking.
use of incentives such as pay for performance.
use of the royal lie to achieve goals.
12
Which of the following is NOT true about the process of public policymaking?
It involves multiple players and political viewpoints.
policy is explained ad nauseum in reports via the media.
It is a never-ending intangible process.
the media will distill a detailed policy into a sound bite
13
Nonracial discrimination includes:
pregnancy and disabilities discrimination.
age discrimination.
all of the above.
sexual discrimination and orientation discrimination.
14
The acknowledged father of scientific management
Henri Fayol.
James Gleick.
Frederick W. Taylor.
Hugo Munsterberg.
15
Describing public administration as being “Mickey Mouse,” we are referring to:
the merit system.
the “red tape” that can exist in public administration.
the influence of the Disney on administration
biased hiring processes and values of nepotism.
16
Adam Smith’s work on laissez faire capitalism posited all of the following, except:
the concept of “force multiplier”
the leader was urged to consider employee motivation
the division and specialization of labor.
b. and c.
17
Civil service reform traces its beginnings to the:
Civil Service Reform Act of 1978.
Pendleton Act of 1883.
Civil Rights Act of 1964.
Equal Employment Opportunity Act of 1972.
18
Administrative Theory began with: (Hint: Think military!)
none of the above.
authoritarian systems of management.
laissez faire systems of management.
democratic systems of management.
19
According to the authors, a sense of honor provides an individual with what?
The right to perform illegal acts if done for public welfare
A moral compass that determines right from wrong.
capability of getting an honorific placed after name
An ability to do chivalrous deeds.
20
Social equity in the public sector is:
about the fairness in delivery of public services to all.
egalitariansim in action.
a., b., and c.
about the right of each citizen to be given equal treatment.
21
Strategic management concepts in the public sector:
are about reaching military targets.
come to organizational strategy from a military lexicon.
a. and c.
employment/management of resources to gain an objective
22
Which of the following is true of “the bureaucracy”?
All of the above are true.
It often refers to all public officials of a government.
refers to inefficient orgs dealing w/red tape
It is the totality of the government.
23
Which definition best describes the process of zero-based budgeting (ZBB)?
ZBB is the best example of Lindblom’s “muddling through.”
None of the above.
demands re-justification from ground zero each timesubmitted
incremental budgeting process built on last year’s issues
24
A SWOT analysis
strengths & weaknesses look at internal resources/capability
opportunities & threats look at external aspects
a tool to assess org fit with its internal/external env
all of the above.
25
Having a manager extremely oversee every task delegated to an employee:
micromanagement.
antimanagement.
macromanagement.
management by objectives.
26
The “dirty hands dilemma” occurs:
when officials blame their subordinates for malfeasance
when administrators blame superiors for their own misdeeds
when administrators do a wrong act to further public good
when a public official takes a bribe.
27
Incremental policy decision making implies that:
political elites make the majority of policy decisions.
impacted by bounded rationality and made over time
decisions are made quickly & less important ones are slower
rational policy decisions are made in a predetermined order
28
The “power-elite” theory espoused by C. Wright Mills states that government is:
ruled by an elected majority.
dominated by political, military, and business interests.
controlled by “warlords” and political directorates.
b. and c.
29
Collective bargaining refers to negotiations by unions on behalf of individuals/groups/vendors
individuals and groups in orgs but not vendors/contractors.
It refers to individuals only.
No
Yes
30
A proactive effort to include women and minorities in appropriate numbers in the workplace:
Affirmative Action.
Executive Order 10925.
The Civil Rights Act.
both a. and c.
31
Whereas leadership focuses on incremental change, leadership focuses on radical change.
transactional; transformational
transactional; contingency
transformational; transactional
micromangement; overmanagement
32
Organizational Development (OD) is about:
planned organizational change.
satisficing.
a process to achieve change.
a. and b.
33
Which of the following is not included in the four levels of ethics?
Global ethics.
Organizational codes of conduct
Political values and corporate social responsibility.
Personal morality and professional ethics.
34
The statement of strategic planning objectives calls for:
assessment, decision making, evaluation.
succinct/directional/time-limited/measurable objectives
inputs, transformation, outputs.
actualization/survival/safety/esteem/love/org requirement
35
Authoritarian leaders, surprisingly, have the following effect(s) on followers:
good outcomes on organizational goals.
high job satisfaction.
a. and b.
a dedicated and participative workforce
36
The term “devolution” means:
a. and b.
a democratic revolution.
returning power to subnational governments.
uploading power from the states to the federal government.
37
Which of the following are the critical assumptions for the study of public administration?
The basis for study is management, not law
It is an art, but transformation to science is beneficial
It is a unitary process that can be studied uniformly
All of the above
38
Which of the following is not a feature of a true federal system?
Levels of government exercising power directly over citizens
Subnational units acting directly on citizens
A constitutional distribution of powers
A constitution dividing powers between central/subcentral
39
The American tradition of philanthropy, charity, and volunteerism is rooted in:
both a. and b.
Judeo-Christian beliefs.
macroeconomics.
Grecian and Roman tradition.
40
Which is a reason that administrators must know the Constitution according to Rosenbloom?
managerial/political actions adhere to principles/values
Administrators may be personally liable for civil damages
Oaths to support the Const may be more imp than admin tasks
All of the above are reasons
41
In a Republic like the US:
no branch has more powers than another.
The Legislative branch is supreme and has the most powers.
The Judiciary is supreme and has the most powers.
The Presidency is supreme and has the most powers.
42
Which of the following characteristics does ‘group think’ not display?
Brainstorming, and acceptance of alternative viewpoints.
A drive for consensus and illusion of invulnerability
A strong belief in the virtue of the in-group.
Strong negative views of the enemy.
43
This individual argued that there was a need for a science of administration:
Pendleton Herring
Woodrow Wilson
Leonard White
Theodore Roosevelt
44
As a doctrine, managerialism continues to evolve, its essence has the following, except:
a zero-based budgeting construct.
emphasis on improving services, more attention to “customer”
org and spatial decentralization of management
a bolder and larger-scale market mechanism.
45
Official examination of a financial report to see expenditures/deductions/other allowances:
cost-benefit analysis.
audit.
line-item budget.
integrated budget.
46
Which of the following is not a basic tenet of classical organization theory?
Production is maximized by specialization/division of labor
People in orgs actwith rational economic principles.
People in orgs act with Machiavelli’s principles
Orgs exist to accomplish production-related/economic goals
47
E-government created the 311 approach for local government. The 311 call number is used to:
improve efficiency in service delivery.
try to provide a “one-stop” government.
all of the above.
place citizens in contact with a municipal employee
48
According to Dillon’s Rule:
there is primacy of local law over state law.
there is primacy of local law over federal law.
there is primacy of state law over local law.
none of the above.
49
The term e-government refers to all of these except:
term for all uses of the Internet to simplify gov activities
need for user fees/charges for gov Internet activities
a total reliance on the web for all government activities
an institutionalized innovation in government
50
Privatization refers to the following:
the private financing of public facilities
the sale of government assets to private corporations.
a. and b.
neither a. nor b.
51
Which of the following is a principle of the system of public financial management?
a. and c.
Democratic consent, equity, and transparency
Laissez faire capitalism and market control
Prudence, probity, and accountability
52
A process that systematically compares work processes with best practices in an industry is
estimating.
appraising.
cost–benefit analysis.
benchmarking.
53
Organizational theorist, Peter Drucker noted that:
neither a. nor b.
a. and b.
some high costs represent monitoring accountability
gov and private organizations are essentially the same