Which is NOT an example of identity theft

Having a new loan opened up by your spouse

A crime and intentionally misusing a person’s information

Which is NOT a good way to protect yourself from identity theft?

Keeping all of your personal information on you at all times

The first thing you should do if you think your identity has been stolen is

Dispute all false charges immediately

What is a slogan or jingle?

Catchy words that stay in your mind

When filing a complaint you should

Document each step and keep copies of everything

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Advertising and Consumer Rights Review

30 termsStudBud Administration25 plays

Types of advertising and our basic consumer rights review quiz for consumer ed.

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Questions 30

Answers

1
Which is NOT an example of identity theft
Having a new loan opened up by your spouse
Withdrawals from your bank account you didn’t authorize
Your credit card being used by someone without permission
Your friend using your information to help them buy a car.
2
Why do companies advertise?
All of the above
Inform customers about their products
Sell goods, services and ideas
Increase sales
3
What kinds of advertising explain a new product?
Brand advertising
Persuasive advertising
Comparative advertising
Informative advertising
4
Having a right to a variety of different products is known as the right to
Right to be informed
Right to redress
Right to safety
Right to choose
5
A written statement of a company’s promise about its product.
Express Warranty
Implied warranty
6
Business must provide accurate facts about a product is known as our
Right to be informed
Right to safety
Right to education
Right to a healthy environment
7
Identify theft is
A crime and intentionally misusing a person’s information
Typically done for fun and not meant to harm another person
Really annoying
Using someone’s name with their permission
8
When making a formal complaint about a defective product with a company it is important to
Sue the company
Use an angry or threatening tone
Write a complaint letter
Call the police
9
If you remember their name you will buy their products, is a form of
Brand advertising
Endorsement advertising
Persuasive advertising
Informative advertising
10
When you have an issue you should allow a cooling off period of how much time?
3 days
One week
2 days
1 day
11
An unwritten guarantee that a company promises about its product
Implied Warranty
Express Warranty
12
This type of advertising appeals to your emotions:
Endorsement advertising
Informative advertising
Persuasive advertising
Comparative advertising
13
The agency you should report good or bad service to is called the
Better Business Bureau (BBB)
Consumers’ Union
Consumer Product Safety Commission (CPSC)
Federal Trade Commission (FTC)
14
Which responsibility are you using when you read an owner’s manual to properly use the product?
Right to education
Right to safety
Right to be informed
Right to redress
15
Selling memberships with the promise to sell more memberships is known as
Puffery
Loss leader
Bait and switch
Pyramid scheme
16
What kind of advertising mentions a competitor?
Comparative advertising
Persuasive advertising
Informative advertising
Brand advertising
17
This type of advertising explains features and benefits of a product
Brand advertising
Comparative advertising
Persuasive advertising
Informational advertising
18
Seeking remedy for poor service or product a consumer has the right to
Right to choose
Right to redress
Right to safety
Right to education
19
When you first have an issue with a product or service you should complain to
Government agency
The manager
The manufacturer
Customer service
20
Which is NOT a good way to protect yourself from identity theft?
Checking your credit report regularly
Setting high security alerts and settings
Keeping all of your personal information on you at all times
Using a locked mailbox at the post office
21
Taking this class exercises your
Right to redress
Right to safety
Right to education
Right to choose
22
Fraud exists if
A person making the statement knows its false
A person relies on the information to make a decision
To cause someone to give up something in value
All of the above
23
This method is an illegal type of advertising
Comparisons
Infomercials
Bait and switch
Endorsements
24
Business needing to follow strict federal guidelines on pollution to adhere to our
Right to choose
Right to safety
Right to be informed
Right to a healthy environment
25
The first thing you should do if you think your identity has been stolen is
Place fraud alerts on all of your credit reports
Dispute all false charges immediately
File a complaint with the FTC
File a police report
26
What is a slogan or jingle?
Commercials for a company
Giving technical information about a product
Catchy words that stay in your mind
A picture to represent a company
27
Which agency can you contact regarding deceptive advertising or unfair business practices?
Federal Trade Commission (FTC)
Better Business Bureau (BBB)
Consumers’ Union
Consumer Product Safety Commission (CPSC)
28
Who pays for advertising?
The manufacturer
The consumer
The brand owner
The seller
29
When a celebrity appears in a commercial for a product, this is called
Brand advertising
Endorsement advertising
Informative advertising
Comparative advertising
30
When filing a complaint you should
Scream at the person that is helping you
Go straight to the owner of the company
State only a few details of what happened
Document each step and keep copies of everything

Advertising and Consumer Rights Review Flashcards | StudBud