Chapter 5 Test Review

Troubleshooting hardware may involve inspecting cables & connectors for physical damage

Allows the current installation to be corrected without uninstalling & reinstalling

Circulating air for cooling a laptop computer is most needed across the keyboard.

What is the most important consideration in purchasing a new computer?

Original settings the device had when it was new, before user made any changes.

If the system doesn't identify an external device when connected, the system needs to be _____

When upgrading an OS, what else must be upgraded?

What's the easiest way to access the help feature in Windows 7?

Which of the following is affected by System Restore?

Manufacturers of new computers are required to provide a user manual with the computer.

What is the technical term for "blue screen of death?

How can a user access the task manager in a Windows OS?

What is the first step in troubleshooting a computer problem?

When selecting a printer, which should be the primary consideration?

Identify the function used to remove unneeded files.

Which of these environmental factors may cause a computer to shut down?

_____ is a boot setting in which only the minimum of functions are supported.

What is the equivalent to Disk Defragmenter in Windows 8?

Which of the following is usually included in the box with a new computer?

Externally, the ____ is the part of a computer most vulnerable to grime.

Working systematically to uncover & repair computer problems is called:

Name a utility that returns system files & settings to the state in which they previously were

Define rebooting

Completely powering down a computer is known as a(n) ____ reboot.

What is the name given to software that has been permanently stored in the computer?

Which button should be pushed to terminate operation of a software application in Windows?

A restore point is a stored state of the computer's system files at an earlier point in time

What is not a common troubleshooting step?

When conducting a(n) _____, look at how the current computer does not meet the user's needs.

Disk cleanup is best performed with distilled water or rubbing alcohol.

What is the purpose of the System Configuration utility?

Disk _____ will reduce the number of files broken into data clusters & saved in various sectors

Which of the following would most likely be affected by running the System Restore utility?

Which of the following actions is most likely to result in a damaged keyboard?

Inside the computer box, the ____ is the most prone to grime.