Quizy #3

The customer says the hotel declined the EVC, you should........ ?

The customer says, he was charged for his upcoming pay later booking ?

Which of the following is the best ever movie ?

Whom of the following won the Oscars in 2001 ?

Customer is complaining about bad smell in hotel or room, you should....... ?

A customer complaint about the microwave that is not available...... ?

Your customer stating Internet connection is slow or not available, we should......... ?

The hotel claims the rate on the booking is incorrect and to charge the customer the double........... ?

Which of the following cases must be transferred to Relocations ...... ?

Customer says No balcony as advertised, we will......... ?

The guest is claiming a dirty room or hotel, we always........... ?

Health and Safety issues are always handled by......... ?

Which of the following cases must be transferred to tier 3 ?