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CTSC Module 1 Flashcards | StudBud
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CTSC Module 1
CTSC Module 1
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Questions
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Answers
1
What is a useful tool in convincing a service organization that they have a supply chain which requires integration?
Strategic Planning
Quality Function Deployment
Balanced Scorecard
Supply Chain Mapping
2
The two compents of the SWOT analysis that are externally focused are:
Strengths
Weaknesses
Opportunities
Threats
3
SCOR DS uses a symbol of two infinity loops to describe the processes that make up a supply chain.
False
True
4
Omni-channel network designs include: (check all that apply)
Pool distribution
Integrated fullfillment
Flow -through fulfillment
Direct store delivery
Store fulfillment
Dedicated fulfillment
5
Typical metrics for the Reliability attribute include: (check all that apply)
To the right customer
To the right location
On time delivery
In the right quantity
At the right quality level
At the right profit level
6
This diagram is known by two different names. What are they?
KPI Tree
Integrated Measurement Model
Balanced Scorecard
Pyramid Forecasting
7
A good way to describe a supply chain is to say it is a horizontal process that must flow through vertical functions
True
False
8
A Destination Wedding would most likely be example of which type of strategy?
Best cost provider
Broad Differentiation
Focused Differentiation
Least cost provider
9
Agile supply chains emphasize flexability & responsiveness to adapt rapidly to market changes. Steps to get there are:
Scaling fast
Starting small
All of these
Thinking big
10
A digital supply chain creates a flexible matrix that enables network parties to all share information with one another
False
True
11
Which Statements about an End to End Supply Chain are true?
One supply chain can suffice even if customers have different requirements
Is a horizontal process that must flow through vertical functions.
Includes the flow of information, goods/services, and money
No single supply chain can be excellent at every variable
12
APQC has a tool to help organizations create sustainable progress toward process improvement. It is called:
The GRI Initiative
The Triple Bottom Line
The Seven Tenets of Process Management
The Digital Capabilites Model
13
What are characteristics or descriptions of the Orchestrated Supply Chain?
Use of conductors to mange the business
The integration of digital technology into all areas of a business.
Supply chain digital transformation
Can be called Industry 2.0
14
Which Performance Objective includes fast time to market, short lead times, high throughput, and/or fast delivery?
Cost
Quality
Dependability
Speed