THERAPEUTIC COMMUNICATION SKILLS

PATTERN OF MANY CONCEPTS, BELIEFS, VALUES AND ART OF A GIVEN GROUP OF PEOPLE IN A GIVEN PERIOD

QUESTIONS ANSWERED WITH A YES OR NO

DISPLACING NEGATIVE FEELINGS ONTO SOMETHING /SOMEONE ELSE WITH NO SIGNIFICANCE TO THE SITUATION

THE FOUR MODES OF COMMUNICATION INCLUDE

OPINION OR JUDGEMENT THAT IS FORMED BEFORE ALL THE FACTS ARE KNOWN

AN ATTEMPT TO WITHDRAW FROM AN UNPLEASANT CIRCUMSTANCE BY RETREATING TO AN EARLIER SAFE STAGE

THE HEALTH CARE PROFESSIONAL SHOULD HAVE HOW MANY LISTENING GOALS

ACT OF JUSTIFICATION USUALLY ILLOGICALLY THAT ONE USES TO KEEP FROM FACING THETRUTH OFSITUATION

METHOD OF ENCOURAGING THE BEST COMMUNICATION BETWEEN THE APPLICANT AND THE INTERVIEWER

ATTEMPT TO CONCEAL OR REPRESS TRUE FEELINGS OR THE MESSAGE

IS THE LANGUAGE WE LEARN FIRST

THE PHYSICAL STANCE OF 2 INDIVIDUALS WHITH COMMUNICATING

RECEIVERS WAY OF ENSURING THAT THE MESSAGE THAT IS UNDERSTOOD IS THE SAME AS THE MESSAGE SENT

LEVEL INCLUDES NEED OF SAFETY AND SECURITY THAT IS THE NEED FOR SECURITY STABILITY & PROTECTION

ATTRIBUTING UNACCEPTABLE DESIRES,IMPULSES THOUGHTS FALSELY TO OTHERS TO AVOID ONES OWN FEELINGS

EVERYONE IS OK WITH BEING TOUCHED

CHANNELING OF A SOCIALLY UNACCEPTABLE BEHAVIOR INTO A SOCIALLY ACCEPTABLE BEHAVIOR

WAYS TO BUILD TRUST WITH A PATIENT

SIMILAR TO DENIAL BUT IS SUBCONSCIOUS REACTION EXPERIENCES TEMPORARY AMNESIA

COMES FROM A BASIC NEED FOR A STABLE, HEALTHY SELF RESPECT FOR OURSELVES AND OTHERS

REFUSAL TO ACCEPT PAINFUL INFORMATION THAT IS READILY APPARENT TO OTHERS

ABOUT 1/3 OFTHE POPULATION OF THE U. S. COMES FROM A CULTURES OTHER THAN MAINSTREAM AMERICAN

THE VERBAL MESSAGE AND THE NONVERBAL MESSAGE MUST AGREE

BEHAVIOR THAT IS USED TO PROTECT THE EGO FROM QUILT, ANXIETY OR LOSS OF ESTEEM

SLANT TOWARD A PARTICULAR BELIEF

THE DISTANCE AT WHICH WE FEEL COMFORTABLE WITH OTHERS WHILE COMMUNICATING

QUESTION THAT ENCOURAGES VERBALIZATION AND RESPONSE MORE THAN A YES OR NO RESPONSE

ABRAHAM MASLOW IS CONDSIDERED THE FOUNDER OF HUMANISTIC PYSCHOLOGY

VIETNAMESE, CAMBODIAN, HMONG AND THAI FAMILIES CONSIDER THE HEAD TO BE THE SITE OF THE SOUL

EXAMPLE OF COMFORTABLE PERSONAL SPACE FOR THE UNITED STATES

TAKES PLACE WHEN THE MESSAGE IS SPOKEN.

WE ARE AT OUR PEAK, DOING WHAT TRULY FITS US, IT IS AN ACHIEVEMENT OF POTENTIAL

LEVEL INVOLVES BOTH GIVING AND RECEIVING AFFECTION

A.K.A. BODY LANGUAGE. INCLUDES THE UNCONSCIOUS BODY MOVEMENTS, GESTURES THAT ACCOMPANY SPEECH

THE RECIPIENT OF THE SENDERS MESSAGE. MUST DECODE THE MEANING OF THE MESSAGE

3 LISTENING GOALS OF THE HEALTH CARE PROFESSIONALS ARE

THE FOUR BASIC ELEMENTS THAT ARE INCLUDED IN THE COMMUNICATION STYLE ARE WHAT

A VITAL PART OF FEEDBACK IN THE COMMUNICATION STYLE IS WHAT

EVERYONES PERSONAL SPACE IS THE SAME

HOW MANY C'S ARE THERE OF COMMUNICATION

HOW MANY BASIC ELEMENTS ARE INCLUDED IN THE COMMUNICATION CYCLE

RELATES TO THE POSITION OF THEBODY OR PARTS OF THE BODY

RELIES ON BODY LANGUAGE, REFERENCE TO ENVIRONMENTAL OBJECTS TO COMMUNICATE AN IDEA

GROUPING TOGETHER OF NONVERBAL MESSAGES INTO STATEMENTS OR CONCLUSIONS

OVEREMPHASIZING OF CHARACTERISTICS TO MAKE UP FOR A REAL OR IMAGINED FAILURE OR HANDICAP

INVOLVES LISTENING WITH A THIRD EAR. BEING AWARE OF WHAT THE PATIENT IS NOT SAYING

CONSIDERED ONE OF THE MOST IMPORTANT AND OBSERVED NONVERBAL COMMUNICATION

USES FEW ENVIRONMENTAL IDIOMS TO CONVEY AN IDEA

ACTOF BRIDGING/LINKING/MEDIATING BETWEEN GROUPS/PERSONS THROUGH THE PROCESS OFREDUCING CONFLICT

THE CONTENT BEING COMMUNICATED

THE 5 C'S OF COMMUNICATIONS ARE WHAT

ACTING IN WAYS DESIGNED TO MAKE AMENDS OR TO CANCEL OUT INAPPROPRIATE BEHAVIOR

LEVEL THAT INCLUDES FOOD, WATER AND AIR TO BREATHE

RELATES TO WHETHER THE PATIENTS ATTITUDE TOWARD LIFE IS FUTURE, PRESENT OR PAST

THERAPEUTIC COMMUNICATION INTRODUCES AN ELEMENT OF EMPATHY INTO WHAT CAN BE A TRAUMATIC EVENT

BEGINS THE COMMUNICATION STYLE BY ENCODING A MESSAGE TO BE SENT

COMMON GESTURES ARE

MEANS OF ELICITING A RESPONSE FROM A PATIENT BY TURNING A QUESTION INTO A STATEMENT OF INTEREST