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Sofitel my I love My Brand Flashcards | StudBud
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Sofitel my I love My Brand
Sofitel my I love My Brand
24 terms
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Flashcards
24 cards
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Practice quiz
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Questions
24
Answers
1
Where the first Sofitel was originated and where:
Geneva (Switzerland) on 26 June 1964
Strasbourg (France) on 26 June 1964
Paris (France) 1964
Strasbourg (France) on December 1984
2
What is our main marketing campaign phrase that define sofitel brand
French life at sofitel
Live the French way
We are living the French life
Live in France - is the best way
3
Club Millesime is located in the 51st floor?
True
False
4
Sofitel brand standard is to greet all our guest and colleges with:
Hola and Adios
Bonjour Mademoiselle/monsieur and Good evening
Good morning and Good afternoon
Bonjour and Bonsoir
5
The link in our logo represents the merge of two cultures
False
True
6
How many All Membership lever our All Accor program has:
3 - blue, gold and diamond
4 - Blue, Silver, Golden and Black
4. Classic, Blue, Diamond and Limitless
6 - Classic, Silver, Gold, Platinum, Diamond and All Limitless
7
What’s the name of the happy hour at the Nine?
The Nine Happy Hour
We don’t serve milk - Apéro Chic
Le Apéro Chic Happy Hour
Le Gouter
8
Taiko in Japanese means Drum?
True
False
9
What are the opening times for Taiko Restaurant:
Bar opening 6pm to 1am and Dinner 7pm to 11pm - closed on Monday
Bar opening 10pm to 1am and Dinner 6pm to 10pm - closed on Sunday
Opens everyday for breakfast, lunch and dinner
Does not open for dinner only lunch from 12-3pm
10
performed at sunset in every sofitel around the world - and is part of the cultural connection to an historical event
La Goutier
Candlelight Event
Candle Ritual
Happy hour
11
How many rooms and residences we have?
596 rooms including the residences
600 luxury rooms and 4 suites + 86 residences
98 luxury rooms + 96 residences
498 luxury hotel rooms and suites + 96 residences
12
Brasserie Boulud and Taiko have renowned International Chefs in charge of their concepts:
Chef Daniel Boloud and Schilo Van Coevorden
Chef David Copenhagen and Schilo Van darther
Chef Schilo Vandame and Javier Boloud
Chef Romain Boloud and Russel Impiazzi
13
The name of our General Manager
Luciano Fianucci
Luciano Fontana
Lucas Fontana
Joe Nassura
14
Having a Luxury Mindset is (Luxury Attributes + ______) x Emotional Intelligence
Passionate Service
Unique strengths
Unique Skills
Luxury Mindset
15
Is how we measure our guest satisfaction in Trust You, which RPS stands for?
Response Performance Survey
Reputation Performance Score
Revenue, Profit and Savings
16
How many TOP Signature suites we have and the names:
3- Ambassador (Napoleon), Presidential (Cleopatra) & Imperial Suite
2 - Cleopatra and Napoleon
3- Prestige, Opera and Napoleon (Ambassador suite)
3- Royal Cleopatra, Napoleon Bonaparte, MKM imperial Villa
17
Is the above photo taken in Taiko Restaurant:
True
False
18
The name out our kids club and where is located:
Le petit king - 9th floor
We don’t have kids club available
The Sofitel game room
Astro kids in 6th floor inspired by Le Petit Prince
19
Solei Pool is located in the 7th floor?
True
False
20
Brand Passions: Place them in the right order
Art & Culture of sofitel
Chic rooms, art and culture and My sofitel bed
Wellness and art
Chic design, authentic lively F&B, Art&Culture, wellness Indulge
21
Spa name and where is located:
Sofitel Spa with L’Occitane - 6th floor
Spa by L’Occitane - 6th floor
We don’t have a spa in the hotel
L’Occitane Sofitel and Spa - 8th floor
22
What iconic monument represents and how tall it is the hotel building?
The great Obelisk of Egypt - 530mts
The Obelisk tower in Paris - 230mts
The Luxor Obelisk in Paris Place de la Concorde - 230mts
The pointy building of Dubai - 230mts
23
We call our Aspirational Targeted Guest:
Magnifique Voyageurs
The Chic Traveller
Modern Luxury Voyageurs
VIP Travellers
24
Our Famous French Patisserie - owns its name to the French word Bijou which means “Jewelry” in English?
False
True
