Duplicate of OPM530 CHAPTER 1: INTRODUCTION TO OPERATIONS MANAGEMENT

Question 1

A country's standard of living can be increased through increases in productivity

Accepted Answer

True

Question 2

They are experienced and cannot be produced ahead of time.

Accepted Answer

A. Services

Question 3

Whatever needed that proceed into a transformation process to produce output

Accepted Answer

Inputs

Question 4

A physical product that you can see, touch or possibly consume is called ___

Accepted Answer

Goods

Question 5

Below are the objectives of Operations Management except:-

Accepted Answer

To maximize the operational costs.

Question 6

The multifactor productivity indicates the ratio of outputs produced to all these resources except

Accepted Answer

Miscellaneous, Goods & Services

Question 7

The four activities stated in Question 1 is actually to __ inputs to outputs of ___

Accepted Answer

convert, greater value

Question 8

All of these are the characteristics of services except:-

Accepted Answer

The facilities can be located on the other side of the globe

Question 9

What is (are) the similarity (ies) between Goods and Services?

Accepted Answer

A & B

Question 10

Any organisation needs to have these three functions

Accepted Answer

Marketing, Accounting & Operations

Question 11

Multifactor productivity is also known as total factor productivity.

Accepted Answer

True

Question 12

The growth and development of Operations Management is influenced by these issues except

Accepted Answer

All of them are incorrect

Question 13

2 ways to improve productivity are:

Accepted Answer

increase output, inputs remains the same, reduce input, output remains the same

Question 14

These are characteristics of goods except:

Accepted Answer

Direct consumer involvement in production

Question 15

Productivity is the ratio of inputs divided by the outputs

Accepted Answer

False

Question 16

Operations management is the management of a production system, which involves activities of

Accepted Answer

Planning , Organizing, Leading & Controlling

Question 17

These are the measurement problems of productivity except:

Accepted Answer

The quantity may change

Question 18

Unplanned and uncontrollable events causing actual output to differ from the expected output

Accepted Answer

B or C

Question 19

Which is NOT a productivity variable:

Accepted Answer

Materials

Question 20

What are the current challenges in operations management?

Accepted Answer

Honouring Stakeholder Commitments

Questions 20