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DECA Competition Practice Flashcards | StudBud
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DECA Competition Practice
DECA Competition Practice
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Introduction to DECA Competition - Testing Practice testing questions.
Flashcards
26 cards
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Practice quiz
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Questions
26
Answers
1
What is often one of the largest sources of money flowing out of a business?
Profit and loss
Goods and services
Accounts receivable
Payroll and benefits
2
An e-mail message that is sent to a coworker should contain
essential information
encouraging news
a persuasive argument.
an urgent tone.
3
An individual books a hotel reservation on an Internet web site. This is an example of
promotion.
possession.
place.
product.
4
Channels of distribution benefit businesses by...
allowing them to avoid all channel tasks.
getting their products to consumers more efficiently.
raising their profits each year.
lowering the prices of all industrial goods.
5
One way that a manufacturer can foster positive relationships with its channel members is by...
providing training programs
selling directly to end users
using aggressive tactics
encouraging a competitive culture
6
Which of the following would be least likely to be found on the label of a nonhazardous product
Proper circumstances for use
Ingredients
Acceptable uses
Precautions when using the product
7
Many businesses try to foster positive customer/client relations by encouraging employees to be
talkative.
authoritative.
reserved.
friendly.
8
Product/service management can help to decrease...
profits.
business risk.
financial success
sales.
9
You have a customer-service mindset if you believe that your customers are your
associates.
employers.
relatives.
friends.
10
Listening carefully should enable employees to
follow directions
become good speakers.
avoid criticism.
earn frequent raises.
11
Being attentive,watching trends, and pinpointing problems are ways for entrepreneurs to uncover
intangible goals
true motives
financial strategies
product opportunities
12
Persuasion is an important part of which of the following functions:
Education
Self-control
Communication
Motivation
13
Which of the following is categorized as a fixed expense in a personal budget:
Car payment
Groceries
Home repairs
Clothing
14
A primary reason that employees experience burnout in the workplace is because they
become bored with the work
receive new work assignments
obtain feedback from managers
interact with coworkers
15
When deciding what products to buy, businesses tend to offer only those products that...
managers suggest
vendors recommend
customers expect
employees prefer
16
Which of the following would not be considered an intermediary in a channel of distribution:
Retailer
Producer
Wholesaler
Agent
17
Channels of distribution benefit businesses by...
lowering the prices of all industrial goods.
raising their profits each year.
allowing them to avoid all channel tasks.
getting their products to consumers more efficiently.
18
Which of the following is an example of a service provided by the hospitality industry:
Electronic room keys
Valet parking
Airline tickets
Restaurant meals
19
One of the benefits of competition to consumers is that competition encourages?
businesses to develop new products
government to finance business activity
businesses to limit their product lines
government to fix prices
20
How do customers benefit when salespeople use effective techniques in selling?
The rate of returns decreases
Their needs and wants are satisfied
They become repeat customers
Others learn about the business
21
Consumers buy products to benefit...
themselves.
producers.
retailers.
marketers.
22
Loss due to shoplifting is an example of a(n) __________ business risk.
internal
human
economic
natural
23
A manufacturer has learned that its market is expanding. How should this information be used?
To lay off employees
To increase production
To drop current product lines
To buy risk protection insurance
24
Changing attitudes about family roles is an example of a shift in?
the economy
competition.
society and culture
demographics.
25
The purpose of a company's operations function is to manage its...
communications.
long-term goals
day-to-day activities
employees.
26
A market for goods and services exists when there is a group of...
potential consumers
professionals.
responsible homeowners
laborers.
