2015 Ag Sales Test

Question 1

Comparative advantage means.

Accepted Answer

your product is better than the competitor

Question 2

When training a new sales person it is very important for them to master which of the following

Accepted Answer

understand the basic economics of products, e.g costs, etc.

Question 3

In handling complaints, it is useful to....

Accepted Answer

restate the complaint

Question 4

When approached by a sales person, she always asks ?'s even though she knows you well.What U do

Accepted Answer

easy & casual opening for sales pitch

Question 5

The _________ and ___________ of your product would be ideal when adressing customer objections

Accepted Answer

features, benefits

Question 6

What is the BEST advice for selling against your competitors?

Accepted Answer

Never speak poorly about them.

Question 7

Credit is

Accepted Answer

providing an option for customers with verifiable history.

Question 8

Sal would be a good customer but ignores U. U know he loves cars and U go to car shows to chat

Accepted Answer

Human Interest

Question 9

A triall close is used to determine if a customer is ready to move forward in sales process?

Accepted Answer

True

Question 10

Costco stores have a simple pricing system. They price all products as follows: cost+15%=price

Accepted Answer

this sets their profit margin

Question 11

Its good to know as much about ur cust's bus. as possible. Why check commodity prices daily?

Accepted Answer

Know how impact on customers price structure.

Question 12

Sales people are a part of team. What is a personal responsible themselves?

Accepted Answer

Follow Up with customer

Question 13

an effective salesperson understands...

Accepted Answer

buying and selling process

Question 14

You sell feed for 14.50 a bag w/ a $2 profit. U discount to 12 + your manager is mad. Why?

Accepted Answer

You made sale but lost money.

Question 15

An experienced sales person listens to a customer's objections/??'s & knows that they are...

Accepted Answer

potential indications of a customer's interest/concern

Question 16

Jo reviews tomorrows sales day & he supplements this w/ internet inquires about people because:

Accepted Answer

he is evaluating her customers & using new info

Questions 16