VA AND Workplace Readiness Virginia

Question 1

Analyzes and resolves problems that arise in completing assigned tasks

Accepted Answer

Critical Thinking and Problem Solving

Question 2

Follows directions and communicates effectively with customers and fellow employees

Accepted Answer

Speaking and Listening

Question 3

Prepares to apply for a job and to seek promotion

Accepted Answer

Job Acquisition and Advancement

Question 4

Works well with all customers and coworkers

Accepted Answer

Diversity Awareness

Question 5

Comes to work on time, willing to take direction, is motivated to accomplish the needed task.

Accepted Answer

Positive Work Ethic

Question 6

Dresses appropriately and uses language and manners suitable for the workplace

Accepted Answer

Self-Representation

Question 7

Identifies and meets the need of all customers, giving helpful, courteous, and informed service

Accepted Answer

Customer Service

Question 8

Selects and safely uses technological resources to accomplish work tasks in a productive manner

Accepted Answer

Job-Specific Technologies

Question 9

Reads and interprets workplace documents and writes clearly

Accepted Answer

Reading and Writing

Question 10

Follows safety guidelines and manages personal health

Accepted Answer

Health and Safety

Question 11

Negotiates diplomatic solutions to interpersonal and workplace issues

Accepted Answer

Conflict Resolution

Question 12

Selects and uses appropriate devices, services, and applications

Accepted Answer

Telecommunications

Question 13

Contributes to the success of the team, assists others, and request help when needed

Accepted Answer

Teamwork

Question 14

Identifies "big picture" issues and his or her role in fulfilling the mission of the workplace

Accepted Answer

Organization, Systems, and Climates

Question 15

Uses mathematical reasoning to accomplish tasks

Accepted Answer

Mathematics

Question 16

Uses computers, file management techniques, and software/programs effectively

Accepted Answer

Information Technology

Question 17

Abides by workplace policies and laws and demonstrates honesty and reliability

Accepted Answer

Integrity

Question 18

Contributes new ideas and works with initiative

Accepted Answer

Creativity and Resourcefulness

Question 19

Continually acquires new industry-related information and improves professional skills

Accepted Answer

Lifelong Learning

Question 20

Organizes and implements a productive plan of work

Accepted Answer

Time, Task, and Resource Managment

Question 21

Uses the internet appropriately for work

Accepted Answer

Internet Use and Security

Questions 21