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Communications Final
Communications Final
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1
___ is a process that involves an interchange of verbal/nonverbal messages within a continuous/dynamic sequence of event
Rhetoric
Transaction
Communication
Phatic communication
2
Place the stages of listening in the proper order:
Receiving, Recalling, Interpreting, Evaluating, Responding
Receiving, Evaluating, Interpreting, Recalling, Responding
Receiving, Interpreting, Evaluating, Recalling, Responding
Receiving, Interpreting, Recalling, Evaluating, Responding
3
During the 5,000-year period of the ___, literacy/ability to read & write didn't spread far beyond the most priviveleged
Rhetoric Era
Literacy Era
Print Era
Manuscript Era
4
Which listening style emphasizes keeping it simple, brief, and to the point? We referred to this as an "executive style"
people-oriented style
time-oriented style
content-oriented style
action-oriented style
5
Which of the following is/are not a stage in the listening process?
Creating
Understanding
Evaluating
Both A and B
6
Content-oriented listeners:
Are concerned with completing tasks and achieving goals
Are concerned about the needs and feelings of others and may get distracted
Prefer well-organized, precise, and accurate information
Are analytic and enjoy processing complex messages
7
Which of the following best describes "unconscious incompetence?"
communicating poorly after you've been knocked unconcious in a bar
exhibiting poor communication skills, and not being aware of it
being aware of your communication incompetence, choosing not to address it
demonstrating excellent communication skills 90% of the time
8
Intrapersonal communication serves which of the following functions?
Relays important details to others
None of the above
Communicates your message to others in a visual way
Calms in a stressful situation
9
Convergence means a person makes his or her communication more like another person's.
False
True
10
All of the following is true about the ARRT "Code" of ethics except:
It is part of the ARRT Standards of Ethics
It is considered aspirational, but not necessarily enforceable
It is considered strictly enforceable
It's a set of guidelines to which R.T.'s aspire
11
Content-oriented listeners are concerned about the needs of others & may get distracted from a task to address feelings
True
False
12
In class, we learned that Chat GPT will always generate 100% accurate information when prompted.
True
False
13
Communication is repeatable and reversible.
True
False
14
Our language system is:
Separate from communication
Primarily made up of symbols
Primarily made of nonverbal indicators
Universal
15
Which of the following is NOT a guideline for giving feedback to others?
Be critical
Be realistic
Be constructive
Be relevant
16
Many claims are possible
• Fewer are probable
• Even fewer are certain
. This describes:
Probability
The HURIER model
The Johari Window
Conspiracy Theory
17
We often employ ___ which refers to our tendency to pay attention to messages that benefit us in and filter others out
Exclusive attention
Selective attention
Interpretive attention
All of the above
18
A receiver's attribution of the cause of a disclosure, can affect their response.
True
False
19
Our title changed from 'Radiology Technician' to 'Radiologic Technologist'. When introduced, the new term is considered
neologism
metaphor
crytogram
false positive
20
Paralanguage is considered a:
Vocal part of nonverbal communication
Nonvocal part of verbal communication
Nonvocal part of nonverbal communication
Vocal part of verbal communication
21
The 5 forms of communication described in chapter one include intrapersonal, interpersonal, group, ________ and ________
private, public
musical, symbolic
public, confidential
public, mass
22
Transmission model of communication describes comm. as a ___ process in which a sender intentionally transmits a message
Circular
One-way linear
Perpetual
Two-way reciprocal
23
Integrative Learning...
examines how content in one class connects to other classes
implies that communication can serve as a “bridge”
connects content to academic, professional, personal, and civic contexts
All of the above
24
The study of how space and distance influence communication is called:
Proxemics
Praxis
Personal bubbles
Proximity
25
Four listening types were described in class. They consist of Discriminitave, Informational, Critical, and ____________
Imaginative
Imposter
Empathetic
Judgemental
26
______________ involves evaluating the credibility, completeness, and worth of a speaker's message.
Reflection
Active listening
Reflection
Critical listening
27
When time is seen as a commodity that can be budgeted, saved, spent& wasted, the orientation of time is referred to as:
Monochronic
Diachronic
Synchronic
Polychronic
28
Which of the following are examples of types of touch to avoid?
Overly aggressive touch
Interrupting touches
Hurtful touches
All of the above
29
The image below is known as the ______________ window.
Self Reflection
Clandestine
Non Verbal communication
Johari
30
Which of the following were discussed in class as being mandatory and enforceable?
ARRT's RAD Rules Charter
Bill of Radiography Rights
Code of Ethics
Rules of Ethics
31
"The totality of learned, shared symbols, language, values and norms that distinguish one group of people from another"
nationality
ethnicity
race
culture
32
Functional-professional, social-polite, friendship-warmth, love-intimacy & sexual-arousal are categories that fall under
Chronemics
Proxemics
Kinesics
Haptics
33
Both semantic noise and environmental noise interfere with messages being accurately received and decoded.
False
True
34
The vocalized but not verbal part of a spoken message, such as speaking rate, volume, and pitch is called:
nonverbal clues
phonics
paralanguage
misdirection
35
A generic greeting is classified as:
Understood
Phatic communion
Intrapersonal communication
Public communication
36
Statistics show that college students spend more than 50% of their time...
writing
speaking
listening
reading
37
During the communication process, "encoding" describes:
determining if someone is telling the truth
turning communication into thoughts
comparing verbal and non-verbal language
turning thoughts into communication
38
Who was the speaker in the video entitled, "The Danger of a Single Story"
Margaret Mead
Beatrice Wilson
Kelly McGonigal
Chimamanda Adichie
39
The word dough can mean money or can mean the squishy material you use to make bread. Dough is a ________ word.
Polysemic
Multisemic
Seismic
Monosemic
40
Which of the following is not a bad listening practice?
Pseudo-listening
Empathetic listening
Eavesdropping
Intentional interruptions
41
Trying to determine what it is you are hearing when an unfamilar sound is heard, describes _______________ listening.
Active
Critical
Informational
Discriminative
42
Being aware of the indirect relationship between symbol&referent can help us try to compensate by getting clarification.
True
False
43
Sharing similar interests such as members of a classic car club, Dungeons&Dragons can be referred to as belonging to a:
formal organization
co-op
co-culture
cross-culture
44
Collaborating is generally considered the ideal style for conflict management.
False
True
45
The study of the origin of a word is called:
dictionology
etymology
slangology
wordology
46
Cultures where people think of time as holistic & fluid and do not expect events to start “on time,” are referred to as:
monochronic
polytheistic
superfluous
polychronic
47
Which listening type describes: trying to identify with the speaker by understanding what he or she is feeling
transitory
critical listening
empathic
informational listening
48
The word kinesics refers to the study of:
Meanings
Movements
All of the above
Verbal interactions
49
"Do geese see God?" is an example of a:
Palindrome
Directive
Stereotype
Contranym
50
"She's as red as a lobster" is an example of a:
Neologism
Simile
Personification
Hyperbole
51
Models allow us to:
All of the above
Think more deliberately through communication encounters
See specific concepts and steps within the communication process
Define communicationc & Apply communication concepts
52
The more abstract a concept is, the:
Higher it is on the ladder of abstraction
More difficult it is to translate
More unsupportive the message is
Lower it is on the ladder of abstraction
53
Evaluating ourselves based on how we compare with others, is known as:
The mirror syndrome
Social penetration theory
Social comparison theory
Self disclosure
54
Noise in communication is defined as
the channel that communication travels through
anything that interferes w/ the receivers ability to understand the message
the psychological environment in which a message is communicated
the physical environment in which a message is communicated
55
Sending verbal and nonverbal messages that indicate attentiveness and understanding or a lack thereof, refers to:
Reflective analysis
Front-channel decoding
The improvising feedback loop
Back-channel cues and paraphrasing
56
_______________ noise originates in the body, while ______________ noise originates in the mind.
Psychological, physiological
Physiological, environmental
Environmental, psychological
Physiological, psychological
57
The "Triangle of Meaning" model of communication indicates the relationship among:
a word, action, and response
a thought, symbol, and referent
a group of three friends
three different food groups
58
Cultures where people view time as a valuable commodity and expect punctuality, are referred to as:
hyper-realistic
polychronic
monochronic
non-conformist
59
Public communication becomes __________________ when it is transmitted to many people through print or electronic media.
Mass communication
Rhetoric
Group communication
Important
60
Relationship schemata is described as___ we bring into our interpers. relationships based on social/cultural experiences
Directions
Blueprints
Maps
Routines
61
Your own biases and perceptual filters can create barriers to effective listening.
False
True
62
Commissives show the performative aspects of language as they commit a speaker to a certain course of action.
True
False
63
Which listening practice is considered bad because it is a violation of people's privacy?
Distortion
Rationalization
Bad listening
Eavesdropping
64
Arriving on time somewhere may not be seen as a priority. Which term describes the perception of time within a culture
absolutist
polychronic
stereophonic
monochronic
65
A safe area to communicate by touch with a patient, can be their:
ears
pinky finger
shoulder
forehead
66
Self-centered/self-absorbed listening in which listeners try to make the interaction about them describes ___ listening.
Misleading
Empathetic
Directional
Narcissistic
67
When we actually alter, in our minds, what we hear to make it better fit what we are thinking, ___________ is occurring.
Distorted listening
Physiological noise
Environmental noise
Distorted understanding