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Golf Ops A: Managing & Coordinating the Golf Operation Flashcards | StudBud
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Golf Ops A: Managing & Coordinating the Golf Operation
Golf Ops A: Managing & Coordinating the Golf Operation
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Questions
14
Answers
1
How should the head professional respond to threatening weather?
Close the golf shop
Follow procedures for alerting players
2
When are private facilities exempt from the accommodation requirements of the ADA?
If they allow public play
If they do not allow public play
3
Which tee time starting system compensates well for no-shows?
Manual sign up
Walk on and play
Lottery system
4
What should be a design characteristic that would assist in speeding up pace of play?
Build greens open in front to favor run up shots
Have narrow landing areas
Create greens that are over 7500 square feet
5
What does the USGA's Pace Rating System help determine?
Tee time backups
How quickly a foursome of avg golfers should play on a busy day
How quickly the ball moves on the green
6
How can a facility elevate the on-course experience of all players when beginners are part of the play mix?
Both
Newer players grouped with more experienced players
Encourage knowledge on basic rules, course etiquette
7
What is an example of facility functions that need written safety procedures to insure uniform actions of staff?
Medical emergencies
Safe golf car usage
All of the above
Inclement weather
8
Under what law are golf facilities required to provide all people with goods & services on an equal basis?
Service employees international union
ADA- Americans with disabilities act
AMA- American medical association
9
What criterion should management consider when determining the correct tee time interval?
Golf car rental policy
The quality of the golf experience
10
Which tee time starting system can reliably prevent players from monopolizing the best tee times?
Manual sign up
Lottery system
Call in system
11
Why are on course & phone based reservation systems still significant though internet based systems are more prevalent?
Allows player to book 24 hrs a day, 7 days a week
Allows course to precisely target needs of first time & repeat customers
12
What is a major advantage of an internal online reservation system?
Keeps all reservation transactions in house, can be run by course employees
Increase facillity's bottom line by selling more tee times
13
Why must a particular facility's clientele & needs be examined in order to effectively manage play?
To check if systems in place to ensure playing experience meets or exceeds
Both
To capitalize on facilty's assets
14
What should be addressed in a facility's reservation policy?
How far in advance they can be made
Who can make reservations
All of the above
What times are available for first come first served play