Business Communications-Unit 2 Review

In order to concise, you must sometimes leave out relevant information.

Which of the following is most likely to be placed in the subject line of an email?

During which step in the AIM planning process should you consider the constraints your readers face?

To improve ease of reading when using headings in business documents,

What should you do when you cannot respond to a request made in an email?

What are the three stages of the planning process?

Hugo uses this sentence: "The increase in profits is greater than any I have seen during my career." What's the flaw?

The use of familiar words in business messages is most likely to

In the Drafting stage, what does this entail?

When structuring your message, what are the primary components to consider?

You should turn off message alerts as they can be distracting.

Which of the following is something an excellent business writer would do?

When analyzing your audience, what do you need to consider?

Which of the following meta messages would most likely be communicated through a professional networking site?

Adam is coordinating a video conference involving colleagues in different time zones. He is dealing with

One way to solve the problem of overly lengthy paragraphs is to

In the Planning stage, what are the focus areas?

A unique set of professional skills and attributes that others associate with you is called your

In the Idea Development stage, what do you need to consider?

In the reviewing stage, what does it entail?

People reading a business message are most likely to be confused by a sentence that

A meta message is

In a business message, the function of a call to action is to

The difference between the deductive approach and the inductive approach is that

James usually wants other people to think will of him, but when he is online, he says negative things. What is the term?

A business message is complete if it

What are the three components of the AIM Planning process? (Check all that apply)

One advantage of using social media in the workplace is that social media

A business memo is high in richness because the writer can craft the messages at his or her own pace and/or schedule

Which of the following Internet sites is a typical Web 2.0 page?

Which f the following Internet sites is a typical Web 1.0 page?

What are meta messages?

Which of the following is most likely to be included in the signature block of an email?

An indirect approach is often effective for delivering bed news.

Which of the following guidelines should be followed to ensure that you are creating a complete business message?

Which of the following is an example of the neutrality effect?

Wikipedia is a Web 1.0 communication tool.

Email is a form of synchronous communication, because the individuals pay attention to and respond to communications.

Logan dislikes email and texting because he cannot hear the other person's tone of voice. Logan's frustration is lack of