Workplace Readiness Skills 2017

One way to help identify effective work skills and behaviors is to do which of the following

Listening and hearing are the same thing when it comes to effective communication.

Which of the following would require that you follow a set in order to keep operations working?

The idea that people have about someone or something

Simone is committed to lifelong learning. What is the BEST way that she can show her commitment

The process of speaking words that may be clear or unclear to the listener is known as ____

The word “critical” means:

To work safely you should:

A spreadsheet application is primarily used to

Which of the following is a good basic rule of a business meeting?

____ is a prewrite helps get your ideas flowing and writing everything that comes to mind

When seeking employment you should:

Before you post online, you should ask yourself the following question(s):

A question raised for inquiry, consideration, or solution is called a _____

Which of the following journals is a publication directly related to a profession?

To run or operate something by using machines and computers instead of people doing the work.

Contributes to the success of the team, assists the others, & requests help when needed.

Employers expect certain things from employees like “initiative.” Initiative means

When applying for a job, the first step is to complete

How can creativity and resourcefulness help you be successful in your career?

Which of the following is NOT a benefit of doing a community service project?

You have been asked to send inventory to a manager. What following format is most appropriate

A term that describes information pertaining to a certain profession or position

Job shadowing means:

Which of the following statements about reading skills is true?

Solving a problem, dispute, or contentious matter is called

One demonstrates ___ by negotiating solutions to interpersonal and workplace conflicts.

What is the expected gratuity for good service in a restaurant?

The use of the internet means to harass an individual:

Act or process of using words, signs, sounds or behaviors to express or exchange information

To hear something with thoughtful attention; to give consideration

The cornerstone for business, technology and relationships is

You notice a new tablet won't work. What it the first course of action?

The appearance a young professional should present is

To explain or qualify something is known as ___

Demonstrate ________ by contributing new ideas and working with initiative

The ability to do something or produce something without wasting materials, time or energy.

After a argument they treat you poorly. What is the BEST way for you to resolve this conflict?

Your team asked you to stay late and work but you made other plans. What should you do?

Preferential treatment or mistreatment of a person based on age, gender, race, etc is called __

On-the-job training is________

You've been working with your manager who has been using inappropriate language. What do you do

This describes a person’s feelings to duties such as goal settings, cooperation, and honesty.

Why is having diversity in a company staff a good idea?

This term best describes rules of behavior based on ideas about what is morally good and bad.

An orderly or step-by-step conception or proposal for accomplishing an objective:

Samuel works at a equipment company. What will help him decide what to do each day?

Which of these help keep workers safe, establish laws to hold companies responsible for safety?

Liable can be defined as:

The five stages in solving a problem are evaluate, manage, decision, resolve, and examine.

Having to selcet 4 people for a job, what is the process for making the decision?

In a business or office setting, the BEST greeting when answering the telephone is

Demonstrate ________ by abiding by workplace policies and demonstrating honesty and reliability

traits and interpersonal characterize a person's relationships with other people are called

_______ keeps information about a customer from being disclosed without his or her consen

The physical or emotional conditions that surround and impacts their growth, health is called

____ skills which refer to a person's knowledge and occupational skills.

Which of the following is NOT a benefit of professional development activities?

Motivating factors can be:

The acceptance of something as fact without evidence or proof is called ____

Which of the following does not belong in a portfolio?

What is a collection of a work representing education, self development, and career information

What is the best way to email a potential customer?

The answer to a multiplication problem is called

The gestures, movements, and mannerisms by which a person communicates with others.

Something extra that someone receives in addition to his regular pay for doing a job.

A plan or goal that guides someone's personal behavior

The purpose of writing a thank you note to a job interviewer is____.

The biggest killer of innovation is

When writing resumes, why do employers prefer professional references over personal ones?

The rate of emergency room-related injuries for young workers is ___ to workers over 25.

Informational technology changes DRAMATICALLY every

What is the MOST important reason for cleaning your web browser after browsing the internet?

This term describes an individual's level of quality, achievement, that is seen as acceptable

“Big Picture” issues can be referred to as:

Technological literacy is ___

A customer orders fish you learn that the fish has sold out. What is the BEST way to tell them?

Being proactive can best be described as:

Communication at a distance by technological means

What is the BEST way to begin your email to Sally Smith?

Which of the following is a good behavior to show during an interview?

What percent of companies report that most of their employees use personal electronics at work?

The purpose of writing a thank you note to a job interviewer is____.

Ivan gives customers a coffee cup at the end of year. Now they say he can't give a explanation?

. The overall look that an employee presents on the job is best described as one’s ___

The individual negotiates diplomatic solutions to interpersonal & workplace issues.

Protection that guards vulnerable assets from harm is called ____

The rate at which goods are produced or work is completed

piece of malware that pretends to be something benign but is dangerous

What of the following refers to the mixing of people from other cultures who are in a setting?

Two workers enter one is wearing safety glasses, but the other is not. Should both wear them?

Conditions or practices (as in cleanliness) conducive to health is described as

The amount of income tax that is taken from a person's check is based on what

The job of the Legislative Branch of the government is to ________________ laws

To have an effective team, which skill is not essential?

Critical thinking and problem solving are defined as:

Demonstrate ___ by adding to the success of the team or requesting help when needed

Relations of people and ability to communicate with people without speech.

you notice an older man with tattered clothing enter. How should he first approach the customer

What is the purpose of a cover letter?

When preparing to give a presentation you should

There are specific hazards in EVERY occupation.

One can demonstrate a positive work ethic by

Tom said he would finish the report by Friday if he does it's an example of what positive trait

To begin to do or make something:

Which of the following questions would NOT be appropriate to ask during an employment interview

The individual dresses appropriately, and uses language and manners suitable for the workplace.

Copyright laws cover _

judgment about a person or group because of their culture or social class is called a __

When delivering a speech, do not

As a committee member, you are responsible for:

completing the past employment section on an application, in what order should jobs be listed?

An individual that contributes new ideas and works with initiative has

A person's principles or standards of behavior; one's judgment of what is important in life.

Which of the following is not a type of web browser?

process which information is given between people through systems of symbols, signs, behavior.

An individual works well with all customers and coworkers has

_________ is a chart that shows the order in which events occur.