Understanding the Use of Technology in FM

Forms of electronic communication through which users create online communities to share information, etc

A rewards program offered by a company to customers who frequently make purchases

A 12-digit number assigned to retail merchandise that identifies both the product and the vendor that sells the product

Where a retail transaction is completed. Point which a customer makes a payment in exchange for goods or after

The theory and development of computer systems able to perform tasks that normally require human intelligence, etc.

The sales technique of forming personal relationships with clients or customers based on their habits and preferences.

A combination of hardware and software that allows engineers and architects to design

A type of application software designed to run on a mobile device, such as a smartphone or tablet computer

Technology that places electronic tags on objects, people, or animals to relay identifying information in radio waves

The route visitors choose when clicking or navigating through a site. A list of all the pages viewed by a

Interpreting data in printed, handwritten, bar-code, or other visual form by a device that scan and identifies the data.

A small image of lines and spaces that is affixed to retail store items

Information distributed to those who need it, and its ultimate disposition through archiving or deletion