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Intro to Business soft skills review Flashcards | StudBud
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Intro to Business soft skills review
Intro to Business soft skills review
30 terms
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StudBud Administration
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131 plays
Review of all the topics we covered in the soft skills unit in our Intro to #Business class.
Flashcards
30 cards
F
Practice quiz
P
Host live
L
Questions
30
Answers
1
A resume should never include awards or accolades you may have won.
True
False
2
Ethics are rules of behavior about what is good and bad....what is right or wrong.
False
True
3
Being honest with your boss and having a good attitude is an example of what?
hard skills
ethics
Soft skills
no skills
4
Living your life with a positive attitude can have what?
Many health benefits
Negative side effects
Horrible consiquenses
A bad impact on your social life
5
Being honest with your boss is an example of a soft skill
False
True
6
Paragraph one of a cover letter should include what?
Stats from you basketball season
Your work experience
A life story about you
The position you're applying for & how you heard about it
7
Which of the following statements could be the attitude of an
optimist
on the job?
"I hate working this job...the boss is a jerk."
"They don't pay me enough here! I'm taking $20.
"This job can be a challenge, but I always try my best"
The customers are whiners...I can't stand them
8
What part of the job application process is provided by the employer?
The application form
Cover letter
Clothes to wear to the interview
Resume
9
In Maslow's Hierarchy, the bottom element of the pyramid is what?
Love
Physical needs
Esteem
safety
10
The 4 functions of management include
Develop, establish, create, and participate
Plan, organize, motivate, and evaluate
None of the above
Plan, attract, produce, close
11
Job Applications should typically be filled out with a pencil.
True
False
12
A question you might be asked at an interview...
How tall are you?
What is your favorite food?
What kind of house to you live in?
What type of work experience do you have?
13
Leadership is meant for...
Only the captain of a team
Only the most confident people
anyone, if they choose to become one
only the most talkative people
14
The first step in conflict resolution is to...
Leave and don't face the problem
Blame someone else
Yell at someone
Identify the problem
15
When having a group discussion it's good to....
Draw others into the conversation by asking for their input
Monopolize and take over the discussion
Make personal or verbal attacks on others
Not pay attention and do your own thing.
16
When meeting someone for the first time it's good practice to?
Comment on how good they smell
Give them a hug
Tell them how pretty they are
Shake their hand and introduce yourself
17
On a job application form, your parent/guardian would be a good reference for you to list.
False
True
18
Interview Do's include all of the following except
Dress for success
Bring a friend for moral support
Shut off your phone or leave it in the car
Arrive 10 mins early
19
When typing a resume all of the following should be included EXCEPT?
Experience
Activities
Education
A photo of yourself
20
The last thing you should type on a cover letter is what?
Enclosure
Your name
Thank You
A smiley face emoji
21
You create your own ______ by how you act over time.
trust
future
belonging
reputation
22
Which is an example of
Constructive Criticism?
That sauce tastes a little bland, be sure to add some salt.
Those lines are horribly crooked on your drawing, it's bad!
You're an idiot, that's the worst looking design I've seen.
That cake tastes terrible, you're fired!
23
Typically when composing a resume the first thing you will put at the top is?
Name and contact information
What you expect to be paid
Experience
What activities you are involved in
24
How long do you have to make a good first impression?
5 minutes
A life time
Less than 30 seconds
1 minute
25
When a compromise is reached within a group, it usually means?
The decisions was made by the entire group
One person made all the decisions
Nothing was decided
Everyone left the group
26
Hosting a company Christmas party for employees is an example of which Maslow's Hierarchy?
Love and belonging
Esteem
Saftey
Physical Needs
27
Counting back a customers change is an example of what type of skill?
Soft skill
Hard Skill
physical skill
28
Over 90% of how you're judged is based on....
Your behavior and attitude
Body Language and apperence
How you are dressed
All of the above
29
Which comment would be an example of a pessimist?
This team is good we are going to get killed!
We've worked hard for this we can do it.
Everyone has improved a lot I think we can do it!
I know we can do it lets try our best
30
The management function where you would work to gather material and items needed for an event.
Evaluate
Organize
Plan
Motivate
