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BSBFLM312
BSBFLM312
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Contribute to team effectiveness
Flashcards
15 cards
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Practice quiz
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Questions
15
Answers
1
What are the measurements of team effectiveness?
Achieving results, positive feedback, learning
Achieve results, satisfaction, learning
Satisfaction, learning, positive feedback
Satisfaction, happiness, learning
2
A good team will be able to achieve more together.
false
true
3
If you do not work as part of a team...
the salon will always be a happy place to work
working will be really easy
you will not recieve any support from other staff members
4
Which is the most likely effect of having poor communication skills within a team?
Reduction in working hours
Duplication of work
Increase in customer complaints
Higher sales targets
5
Goals should be
Complex
S.M.A.R.T.
Simple
Time bound
6
What is a Team?
not depending on another for livelihood or subsistence
people who interact to achieve goal
tendancy of some people to avoid responsibility
people who like to hang out with each other
7
Objectives should form part of the overall goal
True
False
8
the results that the team produces
happiness
performance
money
effort
9
what is an outcome of an effective team?
Better decisions and problem solving
Greater productivity
Leaders become followers
Increase in debates and conflict
10
the way the team works together
learning
effort
dynamics
leader
11
The first step in assembling a project team is to
Identify the required skills
Notify top management
Negotiate with the functional supervisor
Talk to potential team members
12
What are the two critical functions of team effectiveness?
Maintenance and Compliance
Awareness and Healing
Performance and Development
Persuasion and Foresight
13
Is Legislation relevant in the workplace?
Yes
No
14
Have you looked at the PPT for this module?
No
Yes
15
When addressing an individual's poor performance we should...
Tell the worker that if their performance does not improve they are out!
Speak aggressively at them in the office
Confidentially assess strengths, weaknesses and provide training as needed
Talk about it in the team meeting