traditional, very effective sales tools for potential client

hospitality and tourism employees include personal guest information in ________?

customer relationship managment datatbase

what are the two main Internet prostpceting tools?

Online lead generation and CRM database

What is one thing all sales departments need?

Sales staff with good peple skills

what is a responsibility of a slaes professionals?

find and connect with potential clients

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hospitality and tourism management chapter 14 sales

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Hospitality and Tourism Management Year 1 Chapter 14 Sales

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Questions 15

Answers

1
A sales tactic of visiting and calling potential clients unexpectedly?
cold text
cold call
hot text
hot call
2
referrals are?
new, very effective sales tools used to get potential client
traditional, very effective sales tools for potential client
new, very ineffective sales tools for potential clients
traditional, very ineffective ways to find potential client
3
what sales position is responsible for guiding the day-to-day sales efforts?
Sales Manager
Director of Sales
Director of Meeting, Events, and convention Sales
VP or Director of Sales and Marketing
4
approximately _____ hotel rooms are sold everyday in the united states.
2.9 billion
1.5 million
1.7 billion
2.6 million
5
hospitality and tourism employees include personal guest information in ________?
customer database
online lead generation
customer relationship managment datatbase
online spread sheet
6
To accomplish his/her goals, the sales professional must be willing and able to:
focus on client's needs
set and achieve sales goals
use good listening skills
all of the above
7
what are the two main Internet prostpceting tools?
Cold calls and online lead generation
Online lead generation and referrals
Online lead generation and CRM database
CRM database and cold calls
8
A _____ is a type of social network whose reason for existing is to generate business activity?
Referral network
sales network
Business network
Internet social network
9
who reports to the Director of Sales
sales manager
sales person
director of meeting, Events, and Convention Sales
Vice president of sales and marketing
10
What is one thing all sales departments need?
Flexible work enviroment
A large staff
Sales staff with good peple skills
A strong budget
11
What is the overall purpose of any sales department?
Make a buisness profitable
Set price
Analyze return on investment
Conduct market research
12
which of the folloing is a sales tactic associated with upgrading?
upselling
suggestive selling
cross-selling
all of the above
13
All of the following are roles of the sales department EXCEPT:
building a strong cliet/guest base
setting sales goals
Evaluating current sales
shadowing a salesperson
14
All of the following are types of sales EXCEPT:
traditional sales
upgrading
future sales
specialty sales
15
what is a responsibility of a slaes professionals?
none of the above
find and connect with potential clients
solve disputes between potential clients
assist other sales professionals

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