COMMUNICATION

When two people disagree on an issue.

Statements that let others know what you plan to do

Intense emotions get in the way of sharing complex thoughts and ideas.

Closed mindedness and prejudice are ______________________________.

A good communicator________________________.

Statements that report what you have seen or heard

I-Messages have the following parts except:

A negative communication pattern in which people accuse others for everything that goes wrong:

A negative communication pattern in which people say or do something just to please others.

The person sending the message.

_______________ tend to blame and accuse people.

A passive listener hears words without listening for meanings.

As self-esteem increases, a person’s ability to communicate usually increases.

You-Messages avoid blaming others and is a less hostile way to express emotions.

An exchange of information between two or more people.

A method in which both people give in a little to reach a solution that is satisfactory to both people.

Biased opinions formed without complete knowledge or facts

Statements that let others know what you want to do

An exchange of information between two or more people

A mixed message in communication is

When resolving conflict you should NOT

A type of communication in which messages are sent and received without using words:

All the following are effective conflict resolution techniques except___________________.

A ____________ is a facial expression that can show you disagree with what is said.

Nonverbal communication relies on gestures, body movements, and ___________________.