Owning Round

Career Development Guide is used to support the development of a partner who is advising in their current role.

We reinforce creating a culture of warmth & belonging if we struggle to acknowledge and consider the needs of others.

From learning stage, a partner can move to owning stage through training.

SM Pattern steps are Prepare, Create the Experience, Check & Adjust.

Shift Pattern is a consistent way to prepare, lead & transition your shift so that the teamwork can thrive.

Core Training are designed to build capabilities.

We reinforce delivering our very best in all that we do if we recognize & celebrate the contributions of other partners.

Opportunity gaps occur when Starbucks standards are not being achieved.

Shift Leaders are expected to be excellent in Store Leadership

Work Methods are designed to reveal gaps or reduce efforts?

PPK Training is the way we share progress,generate excitement & support conversations related to products for the promo.

It is important to have a fixed mindset in managing your food business in this uncertain business environment.

Change is a subjective experience, based on the individual and their life experiences.

SM Pattern is the consistent way of bringing the Starbucks Experience to life by creating plans, evaluation & adjustment

PMF is a place to capture the ways in which you want to grow the things you're focused on & the help you need.

Mark outs too low likely indicates you are running out of products early.

Knowledge Base are designed to catalog information.

When the learner is on owning stage, the leader is encouraging growth.

Customer Support should have the CS cycle laminate tucked inside the pocket, to help guide them through their tasks.

Teaching & Training ensures the right partners are in the right ,doing the right work to serve customers.