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Day 1 refresh Flashcards | StudBud
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Day 1 refresh
Day 1 refresh
7 terms
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StudBud Administration
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436 plays
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Flashcards
7 cards
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Practice quiz
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Questions
7
Answers
1
Which of the following services does Telstra NOT provide?
Internet
Microsoft Windows
Mobile phones
Land Lines
2
Which of the following is NOT apart of consideration for a role?
Qualifications
Gender
Life Experience
Physical level
3
Telstra Plus is Telstra's Rewards program
False
True
4
A Medical Certificate is required to redeem pay for medical leave
False
True
5
Which option is NOT a way of understanding a customers service demand?
Root Cause Analysis
Verbal Triggers
Rushing a customer
System Triggers & Account Exploriation
6
Who is TSA's CEO?
Blaine Slater
Matthew Bowman
Jason Webster
Luke Kenny
7
Which of the following services does Telstra NOT supply?
Foxtel
Youtube
Kayo
Disney+
