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Computer Basics : Troubleshooting Flashcards | StudBud
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Computer Basics : Troubleshooting
Computer Basics : Troubleshooting
8 terms
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StudBud Administration
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Basic PC troubleshooting tips.
Flashcards
8 cards
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Practice quiz
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Questions
8
Answers
1
To understand what could be causing a problem, first...
check the cables.
make a list of possible causes.
restart the computer.
None of these is the first step.
2
Often times simply closing and then re-opening the program will help if it is not responding.
False
True
3
Which of the following is a possible solution when the sound is not working?
Check the volume.
Check the cables.
Make sure the sound program is turned on.
All of these areas need to be checked.
4
Which of the following is a good tip when troubleshooting problems with your computer?
Take notes about any error messages.
All of these tips are great!
Restart the computer.
Always check the cables.
5
Whenever you have a problem with your computer,
don't panic!
Just do basic ____ first.
repairs
troubleshooting
6
Problem: Printer won't print. Possible cause?
all of these could be the problem
loose cable
no electricity (power)
no paper in the tray
7
If the mouse or keyboard is not working, what should you do FIRST?
Check the cables.
Restart the computer.
Call the PC doctor at P-C-9-1-1.
Throw them away and buy new ones.
8
Problem: The monitor is not on. What should you check first?
Restart the computer.
Check that the monitor cables are plugged in.
Check the video card.
Check the audio card.